Home / Transcripts / Birlasoft Limited (BSOFT) · August 7, 2025

Birlasoft Limited (BSOFT) Earnings Call Transcript

August 7, 2025

BSE IN Information Technology Software earnings 69 min

Earnings Call Speaker Segments

Operator operator
#1

Ladies and gentlemen, good day, and welcome to the Birlasoft Limited Q1 FY '26 Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. Abhinandan Singh, Head, Investor Relations, Birlasoft. Thank you, and over to you, sir.

Abhinandan Singh executive
#2

Thanks, and welcome, everyone, to our Q1 FY '26 earnings call. You would already has received our results or seen it on our website. Before we get started let quickly introduce to you the members of our team who are present on this call along with me here. We have our CEO, Mr. Angan Guha with us. Along with him, we also have our CFO, Ms. Kamini Shah. And as well as -- and along with her, we also have our CFO designate Mr. Chandra Shekhar Rajan or Chandru as we call him. We will begin the call today with opening remarks from both Angan and Kamini as usual. And after that, we'll open the floor up for your questions and responses to those. Before I hand over the floor to Angan, a quick reminder that anything that we say on this call on the company's outlook for the future could be a forward-looking statement involving significant uncertainty, and therefore, that must be heard or read in conjunction with the disclaimer that appears in our investor update, which you would have received and is also uploaded on our website as well as filed with the stock exchanges. With that, let me hand over the floor now to Mr. Angan Guha, our CEO and MD. Over to you, Angan.

Angan Guha executive
#3

Thank you, Abhi. So good evening and good morning to everyone wherever you are, and thank you for joining us today as we share some perspectives of our performance during the first quarter of the financial year FY '26. As you already know from our announcement a couple of weeks ago, Kamani, who has been serving as our company's CFO since April 2023, has decided to move on for personal reasons. I would like to take this opportunity to thank her for her contribution over the past 2-odd years in driving the efficiencies and ensuring strong cash flow generation. So thank you, Kamani. I'm also pleased to welcome Chandru, who will take over as our CFO effective tomorrow, which is the 8th of August back to Birlasoft. As many of you may recall, he served as the company's CFO earlier during the period of 2020 to 2023. Chandru is a highly accomplished and seasoned finance leader and is also very familiar with our business. We are therefore pleased that we were able to find in him the best possible person to step in and take on the role of the company's next CFO. Now with that backdrop, let me delve into our Q1 performance. You may recall in our last earnings call, I had mentioned that we were witnessing some ramp downs as well as some insourcing amongst a few of our customers, which was likely to affect our growth performance in Q1. That was mainly on account of the prevailing macroeconomic environment where customers are still focused on cost optimization, cutting back on discretionary spending and are maintaining a hold and wait approach with regard to large transformational programs. Consequently, the revenue for Q1 has been sequentially lower by 1% in dollar terms and has come in at $150.7 million. However, 3 out of our 4 verticals have actually shown growth. BFSI, Life Sciences and Services and Energy Utilities have delivered sequential growth in dollar terms during the quarter. However, our manufacturing vertical, which is our largest vertical has registered a very soft performance due to project completion, ramp downs as well as insourcing, which has more than offset our growth that has been contributed by the other verticals. On the margin front, we entered Q1 with a base effect headwind because in Q4, we had significant amount of margin tailwind due to some one-offs that were absent in Q1. In that backdrop, I believe we have managed to minimize the margin contraction sequentially and delivered an EBITDA margin of 12.4% for the quarter. Kamini will share more on margins and net earnings in her remarks. Coming to deal wins. More than half of the TCV secured in Q1 comprises of new deals that we have won during the quarter. The quantum of TCV deal wins in Q1 is at about roughly $141 million However, this is lower than what we had delivered in Q4 because as you know, the second half of the financial year, which is the third and the fourth quarter are very renewals heavy. So traditionally, the Q3 and Q4 deal wins are higher. In addition to that, there was one deal that got right shifted to Q2, which is why you saw a little bit of softness in signing deals in Q1, but we are hoping that we will cover it up in this quarter, which is the quarter end concern in Q2. But I would also like to point out that we have secured some marquee deal wins that demonstrate our enhanced tech capabilities, particularly in emerging areas such as GenAI -- for instance, we partnered with a leading player in the U.S. energy sector to deliver cutting-edge Agent AI use cases within the supply chain, accelerating intelligent automation and operational resilience. Similarly, we won another engagement with a global technology leader for a landmark enterprise-wide quality engineering transformation program wherein we will be integrating Agentic AI-driven automation. These engagements will add to our growing base of existing customers where we are already deploying advanced AI-powered capabilities, including Agentic AI. Now looking ahead, as I've observed earlier in my comments, the demand environment continues to be difficult. This has resulted not only in prolonged period of time during which customers have been reluctant to take up long-term transformational projects, but also in delayed decision-making and cut in their discretionary spending. As a result, while our pipeline remains strong, conversion to deals have been relatively tepid. While we expect sequential growth in Q2, we do anticipate that the challenging market -- the market conditions will reflect in our performance through the course of the current year. At this point, I will ask Kamini, our Chief Financial Officer, to share her perspectives on the quarter under review. Kamini, over to you.

Kamini Shah executive
#4

Thank you, Angan. Good day, everyone. Thank you for joining us. It's a pleasure to talk to you again. Let me take you through some of the financial highlights for the first quarter of FY '26. Our revenue performance for Q1 reflects the challenging demand conditions that we are operating under. On our last call, we had indicated that we are seeing some project closures and ramp down. And on account of that, our revenue for the quarter declined 1% quarter-on-quarter in dollar terms to $150.7 million. As Angan has observed in his remarks, 3 out of our 4 verticals have registered sequential growth during Q1 in dollar terms sustained its growth trajectory during the quarter under review, growing 1.9% quarter-on-quarter. BFSI has grown marginally and Life Sciences and services verticals have returned to growth during Q1, recording a 1.4% growth quarter-on-quarter. The manufacturing vertical, however, witnessed a 4% quarter-on- degrowth, which is for the reason that Angan had mentioned. If you really look at our service, our ERP business saw a sequential decline reflecting its correlation with the manufacturing vertical. The infra business, which is a much smaller piece of our overall business also witnessed a degrowth due to completion of a project. The digital and data business, however, has registered a growth of 2.6% quarter-on-quarter. This is on the back of new engagements and incremental revenue from existing accounts. You would recollect that in the last call, we had mentioned that our Q4 '25 margin performance has a one-time benefit pertaining to currency benefit, leave encashment and variable pay for you senior executive amounting to about 200 bps. We had also indicated that we were confident of offsetting half of the margin headwind coming into Q1 through operational efficiency. We have been able to minimize sequential margin contraction in Q1 despite a subdued top line and delivered an EBITDA margin of 12.4% in Q1. The effective tax rate, which for us has historically been in the 25% to 26% range saw a rise during Q1 to 35.9% on account of a provision made for higher tax. We have been engaging with tax experts and are our terms of engagement with key customers to more accurately align with our operating model. With this, we expect to limit the impact of the incremental tax to the current financial year. Thereafter, we expect the ETR to come back to our historical levels. Adjusted for the incremental provision for tax, PAT for the quarter would have been at $14.4 million and basic EPS at $4.39 per share. We have begun the new financial year with a robust balance sheet. Our cash and cash equivalent at the end of Q1 stood at $266.6 million. This is up by about 15% year-on-year and 2.8% quarter-on-quarter. Our DSO was at 58 days, while it is higher than what we normally reported in the earlier quarter. This has been primarily due to delayed collections that have come in earlier July. Had these collections come within the timeframe of June our Q1 DSO would have been at 53 days. We remain committed to staying focused on sustained robust cash flow generation. While we are still navigating through the challenging demand environment, I believe our ongoing efforts to drive operational efficiencies, generate healthy cash flows and invest prudently in the business positions us well to benefit from a recovery in demand as and when that happens. Thank you very much. Back to you, Abhi.

Abhinandan Singh executive
#5

Thank you Kamini. Thank you, Angan. Moderator can you please open the floor for questions.

Operator operator
#6

[Operator Instructions] We have our first question from the line of Girish Pai from BOB Capital Markets.

Girish Pai analyst
#7

Angan, you mentioned that 2Q is going to be a growth quarter on a Q-o-Q basis. Will that continue into 3Q and 4Q?

Angan Guha executive
#8

So Girish, thank you for your interest, and thank you for asking me that question. So look, we are working towards a sequential growth in Q2, and our focus currently is Q2, and we are working with our teams and with our clients to see how we can deliver sequential growth in Q2. Now it will all depend upon how my order book stacks up for Q2. As I'm sure you've seen, and I mentioned in the call, our Q1, we delivered about $141 million worth of orders. One order slipped into Q2, which is now getting signed. So hopefully, Q2, we'll have a larger order book. right? Now if we really deliver a larger order book, then barring the furloughs, I think operationally, we can show some growth, but that will all depend upon how the Q2 order book looks like. It's hard for me to say whether Q3 will really be a growth today because of the uncertainty that we are facing. But our job is going to be to focus on order book and deliver higher order book, which will make sure that the revenue growth comes in subsequent quarters.

Girish Pai analyst
#9

And in the previous calls, you've been saying that you would want to lower the exposure to discretionary business from what I think was 70% to about a 50-50 mix. Where are we on the journey? And is the new business coming at lower margins compared to the discretionary business that you've been getting?

Angan Guha executive
#10

Yes. So Girish, our -- so here is how I'm seeing it play out, right? And as you know, our quarter 1 and quarter 2 are quarters which generally is a little lower in terms of order book because that's how our seasonality works, right? Q3 and Q4, the renewals are very heavy. We are not anticipating at this point in time. And again, I stress at this point in time that our renewals will be at a lower margin. Our renewals will be at our current margin at a minimum. And in certain cases, we may get a little bit of extra margin even in our renewals business. However, what will happen though is in our new deals, and I also talked about 2 or 3 big deals that we are working on in the range of about $30 million to $50 million. Those deals will definitely come at a lower margin. So for us as a management team, it will be important to first of all, win those deals, secure those deals and deliver and also work on our overall cost theme so that we can sustain the margins at the current levels, Girish.

Girish Pai analyst
#11

Just 2 more questions on salary hikes, when will they happen and the quantum and the impact from a basis point perspective, which particular quarter will it hit you?

Angan Guha executive
#12

So we have not taken a decision on salary hike just yet. I mean we just started the first year. I mean as you would recollect, even last year, we gave the salary hike only in Q3, 3Q of our financial year. So it's just been about a quarter. So we have not taken a decision on that yet, Girish.

Kamini Shah executive
#13

Yes. And just to add to that, Girish, our senior leadership salary hikes were done at the beginning of this year around January, that is quarter 4 of last year. So at this point of time, we will review the situation and take a decision on whether we would do it.

Girish Pai analyst
#14

And lastly, I had a question on the industry, and there's a lot of talk about H1B visa process change that may happen from a lottery to something else. Should it change from a lottery process? From an industry standpoint, would that be an additional margin pressure that the industry is going to see?

Angan Guha executive
#15

Yes. So Girish, we'll have to wait and watch in terms of how it shapes up, right? Currently, we don't have a comment on that because we'll have to see the new regulation, the way it comes out and only then we can assess the situation. But currently, for us, the way our business is shaping up, we have enough H1B resources ready to travel if needed. And we are also localizing our workforce by hiring locally. So I think we are covered at this stage unless the visa situation changes dramatically, which we can't comment on at this stage, Girish.

Operator operator
#16

We have our next question from the line of [ Priyank Cheya ] from Valen Capital.

Unknown Analyst analyst
#17

I'm sure in these challenging times there are a lot of things that, outside the macro, somethings that Birlasoft as a team and the management team would implement so that we emerge out much more stronger. So I want you to highlight your learnings that you have had in this last 1, 12 months or 4 quarters which have been more challenging. And any corrective action plans that you have undertaken from those learnings.

Angan Guha executive
#18

So Priyank, again, thank you for the question, and thank you for your interest in our company. So look, one of the biggest learnings for me and my management team in the last 1 year has been the fact that our order book has not been very strong, as you all know, right? So there is an enormous focus on our building the pipeline and driving those order books. I think if you remember in FY '24, we delivered about $850 million worth of orders, which came down to almost $750 million last year, right? So one of the big learnings is unless we have an order book, obviously, the revenue growth becomes a challenge. So one, the entire team is focused on driving order book. So that is one. Second is we also realize that we need to be more domain orientated. And as a result, our new hiring that we are doing is building on more domain-oriented hiring rather than generalist hiring. So that's #2. #3, and we talked in our commentary, how do we drive a lot of delivery through our Agentic AI platforms, and we have some marquee platforms, which are really truly amazing platforms, if you will. How do we use those platforms to deliver to our customers and win new deals, and we are focusing on that as well. We have also undertaken a company-wide transformation on all parameters, whether it is customers, how do we serve customers better, what are the capabilities we built and finally, on the cost side. And in a situation where there is so much uncertainty, we will obviously work a lot more on the cost. And again, I want to make it very clear. It's not that we will fire our employees or anything. That's not the idea. But the right roles need to be done in the right geographies, which is what we will focus on, #1. And #2, we will continue to invest in the areas that we see growth, right? So as you have seen, our digital and data business has shown a lot of growth. We want to continue to invest in that kind of business. But we need to kind of move the workforce in the right geographies where they actually need to be. So while we are looking at the cost side significantly, but keeping the long term in mind, we also want to invest in the right places. So I guess broadly, Priyank, these are the big learnings. But if you ask me, our biggest job right now is to get the order book fixed. And if we can get the order book fixed, then the revenues will follow.

Unknown Analyst analyst
#19

Very clear. And should we see this implementation getting populated into order book as you mentioned or from the first large deal that you're already working on it with [indiscernible] so from Q2 onwards the clear mandate would be to first check the order book and its accretion and then would be -- so the delivery follow.

Angan Guha executive
#20

That is exactly right, Priyank. I mean, I hoping that we deliver more order bookings in Q2 than what we did Q1 for sure. And then Q3, Q4 obviously the renewals come in and then we can swing 1 out of the 2 large deals. And clearly, year-over-year will be good in order book. And I'm hoping if we can deliver strong order book for the year, then next years we can come into a larger growth.

Unknown Analyst analyst
#21

Okay. So, just to summarize this, this year the more book -- we can order book then the revenue recognition. So for this full year, should we consider that we would be ending somewhere around with single digit growth and then follow on for FY '27, we should start accelerating to double digit growth.

Angan Guha executive
#22

Yes, I don't know whether the growth will be single digit or whatever it's hard for me to now say because we faced enormous headwind in Q4, as you know, Priyank, right? Our degrowth was much steeper than what we had anticipated. So I can't really comment for the year. Now my entire focus is quarter-on-quarter. So what we can say is, we are working at least for a sequential growth in Q2, that will be our focus. And apart from that, our only focus is to drive better order book. Now mathematically, it will tell you that if we can deliver upwards of $850 million of order, then definitely next year we can show much more growth. I don't know whether it will be double digit or whatever the time will tell, but this all keeping in mind, Priyank, that the uncertainties at some point in time settles down because we don't know what we don't know.

Unknown Analyst analyst
#23

Very clear. And now this last question and I'll come back in the queue. After the delivery of whatever strategic action that you've undertaken, you also mentioned in your opening comment that we start this year with a robust balance sheet. At the same time when you're exhibiting internals, do we need to look into the external to acquire a better capability and diversify and better -- much more sustainable organization for the coming years?

Angan Guha executive
#24

So, Priyank, we have done a lot in building a solid organization per se. As you know, we have 0 debt. We are generating positive cash flows. And from that perspective, I think we are world-class. We need growth in the company, right? Now an acquisition currently, at least to my mind, is going to be a distraction. We will not look at an acquisition today. We need at least 3 or 4 quarters of sustained quarterly growth performance and then look at something. But we always are in the market looking at assets at any point in time. And if something really shows up which adds good value to us, then we are open to looking at it. But right now, the management actions are very clear. We need to focus on building pipeline, delivering order book and at least start delivering sequential revenue growth even before we think about an inorganic acquisition.

Unknown Analyst analyst
#25

No problem, sir. Just on that, it's a request from the minority shareholder to focus better on capital allocation for this year maybe, I'm not talking for a permanent change but in this year we can think for a better dividend payout or a buybacks so that our return on equity and the return ratios become much more attractive. And as we start FY '27 again the capital allocations as per whatever the decided policy can go on.

Operator operator
#26

We have next question from the line of Dipesh Mehta from Emkay Global.

Dipesh Mehta analyst
#27

First about the outlook. I think last time you indicated about quarter 2 to be growth quarter. And then I think for the full year, you made 2 observation. First about our aspiration to deliver at least positive growth in FY '26 and secondly, the EBITDA margin roughly around 13% for the year. If you can provide your broad observation on some of these 2 things, whether we continue to aspire to reach positive growth and 13% EBITDA for the year? Second question is about -- you indicated about dry shifting of some deals. Can you help us understand whether those deals are already closed or we are yet to see that closure happening. And whether it would be large size in terms of the relatively chunky deal compared to our usual size of the deal? If you can answer this question, then I have a couple of follow-ups.

Angan Guha executive
#28

Yes. Thank you, Dipesh. So Dipesh, first of all, on the Q2, I'll concentrate on Q2 first. Q2, our endeavor will be to deliver some positive growth. I can't comment on the quantum because the situation is very fluid. But all I can tell you, the management team is working on delivering some amount of sequential revenue growth in Q2. Now Q3, we will -- like I said earlier to Girish also that if I deliver a strong order book in Q2, then maybe Q3, we can continue our growth momentum. For the year, it is hard for me to say whether we will be positive, quite frankly, Dipesh, because we are starting from a much lower base. If you remember last year, our base was at $160-odd million. Now you know where our base is. So mathematically, it will tell you that delivering positive growth may or may not be possible. [indiscernible] is quite difficult at this stage. But I will not comment for the year, and we don't give a guidance. We would like to take 1 quarter at a time. That's point #1. Point #2, on a deal construct. Look, we have won 2 reasonably large deals. One deal is getting signed in the month of August. So we have reasonable momentum on the deal flow. The 2 big deals that you are referring to, like I had said even in the last call, those are Q3, Q4 decisions. We are working on it. Hopefully, we will be able to close 1 out of the 2. And if that happens, then at least we will be able to deliver a robust order book for the year, if not revenue. Dipesh, our entire focus this year because of the fact that we are starting from a huge headwind position is to really focus on quarter-on-quarter growth and delivering the order book rather than looking at year-on-year because year-on-year, obviously, will look very, very muted.

Dipesh Mehta analyst
#29

Okay. And on the margin side, if also you can comment?

Angan Guha executive
#30

Yes. So Dipesh, look, I mean, our first quarter, as you have seen that our margins were at 12.4%, right? Last year for the entire year, we delivered 13% margin. Our endeavor is that we use to keep the margins at that level. Now I don't know whether we will be exactly 13% or 12.8%, 12.6% or 13.1%, I don't know. But it will be in that range. Our endeavor will be to keep the margins in that range.

Dipesh Mehta analyst
#31

Understand. Now I have a couple of follow-up. First about to manufacturing, if you can provide some sense how one should understand manufacturing growth playing out. There are some headwinds. So if you can give broad sense if you can slice and dice into some subsegment, how you are seeing demand trend there and whether this thing is likely to be prolonged or you expect to see any rebound into the second half? And second, similar question for ERP segment. So, ERP if you can give something. A couple of quarters back, I think you were hopeful about recovery in ERP. Now again, ERP is seeing challenges for last 3 quarters. So if you can give some sense there. And one question for Kamini. ETR increase, I think you provided some statement, but I missed it. If you can help us understand what led to this increase in effective tax rate?

Angan Guha executive
#32

Yes. So Dipesh, I will talk about the manufacturing and the ERP situation and then I will hand it over to Kamini for her comments on the ETR. So look, manufacturing is a manifestation of what we are seeing in the market. Now, while we work with some really marquee names in manufacturing, the reality is we also work with a lot of midsized manufacturing companies in the U.S. as well as in Europe. Now with everything that is happening on the tariff side, there is also a little bit of uncertainty, uncertainty in terms of decision-making and prolonged decision-making. And as you also know, our manufacturing business actually sits in 2 areas. One is the pure manufacturing. And second is in the health care space also, we work a lot with med devices customers, which is also manufacturing. Now if you look at it, I'm of the opinion that our med devices business is now turning around. That will continue to show positive momentum. Our discrete manufacturing is going to be -- continue to be under pressure, which is why that has an effect on our ERP business because the ERP and manufacturing business go hand in hand. It is hard for me to comment with the way the world is moving and way the tariff situation is playing out in terms of when this business will move around only because it is a wait and watch policy in terms of our customers' decision-making process. So we will watch this space and as the quarters go by, I will give you an update when the clarity comes in. But our endeavor on the ground is also to kind of turn the manufacturing business around and see if we can deliver growth in the coming quarters. On the ETR, I'll hand it over to Kamini.

Kamini Shah executive
#33

So Dipesh, like I had mentioned, if you look at our typical effective ETR, we've always been in the range of 25% to 26%. But this quarter, we've had to take it to about 36% because of the provision that we have made. What I called out was that we are engaging today with our tax experts, and we have started transitioning our terms of engagement with key customers. So our current assessment is that this impact is going to be for this financial year. And then going forward, we expect the ETR to come back to our historical level. So that's where we are current out look at this point in time, and we are working through this engaging with the experts.

Dipesh Mehta analyst
#34

Broadly, I'm not very clear what led to this increase because you said certain clients you are in conversation and all those things and this 35% plus kind of number is likely to be there for next 3 quarters at least. So if you can provide some sense what led to increase.

Kamini Shah executive
#35

So I think it's also a factor of some of our engagements, Dipesh, that we are looking at, which is why I said we are engaging with our tax experts at this point of time. And what we really need is to work with our customers to realign the contract terms. So which is the reason why I'm saying that, I mean, I know this is much higher than what we've had historically, but we do expect to get this back. And I think our focus right now is to make sure that we take all the necessary steps to get back to this level.

Operator operator
#36

We have our next question from the line of Sandeep Shah from Equirus Securities.

Sandeep Shah analyst
#37

Angan, in terms of whatever you explained till now, it looks like even after 2.5 years of effort in terms of turning around the ship and the blush of growth profile, it still looks like our restructuring and turnaround efforts are undergoing. So what is not executing as per your plan? Is it more to do with the capability gap? Is it more to do with the execution aggression? Or do you believe it's more to do with the macro headwind still impacting us?

Angan Guha executive
#38

Yes. So Sandeep, look, I mean, if I were to make an honest assessment in terms of what is going wrong with us, there are 2 big things that is going wrong with us. And look, macro is where it is. I mean that is not in our control, so I will not talk about it. It is our top 24 customers our top 40 customers, which essentially gives us 93% of our business. If you look at their performance over the last 4 quarters, they have not matched up to the kind of growth that we had seen probably 6 quarters back, right? So they have slowed down. Now one can argue whether this is because their spending has been going down, which clearly it is. It is also because some of these work is becoming insourced as far they are concerned, some projects have got over and which has impacted us in the last 6 quarters tremendously. So clearly, our focus needs to go back into mining these accounts, so winning more in those accounts to get back the business on track. That's #1. #2, from a capability perspective, again, if you look at our digital and data business, they have done reasonably well. Our infrastructure business has grown significantly if you were to compare it over 3, 4 quarters. Our one big issue that we are facing is ERP and ERP is very coupled with our manufacturing business. So if I were to now look forward 4 quarters, what will be our plan? Like I was telling Dipesh earlier, Sandeep, my plan will be very simple. Go back to the basics on mining the 24 and 16 accounts, that's important. So the 40 accounts we have to mine. We have to start adding more and more newer logos in that in the bucket of 40, that is number second. And #3, how can we work with our partners like SAP, Oracle, et cetera, and invest in more leadership to turn around our ERP business. If we can do these 3 things, at least in the medium term, we can get back the company into a growth mode. Now external economic factors, like I said, is not in our control. So hard for me to comment how that will move. But at least internally, these are the 3 things that we have thought of in terms of investments, in terms of push, focus to get the overall company back on growth. Because remember, ERP still contributes with all the headwinds that we have faced over the last 3, 4 years, it still contributes to $200 million out of the $620 million, $630 million that we have. So that's the big business.

Sandeep Shah analyst
#39

Angan, sorry to stretch on this. In the review process, we should be having some amount of lead indicators about these things happening in the next 1 quarter, 2 quarter or 3 quarters. So why the execution is more on the reactive approach rather than a proactive approach because this -- because the way you are explaining it looks like second half could also be a difficult period for us in terms of growth.

Angan Guha executive
#40

Yes. So Sandeep, look it's not reactive. We know exactly what is happening, right? And again, there are a lot of specifics, I can't discuss specific customer issues, but we know exactly which vertical, which account, which markets are really not doing well. And we have a plan to fix that. The only reason I'm not giving a forward-looking guidance, one, is because we don't give a guidance. And second is because the uncertainty is so much, I am not being able to pinpoint something. But what I can tell you, Sandeep, is this, the entire management team is focused on those 2 things that I spoke about. One is creating pipeline, delivering the order book. And I will tell you if we deliver the order book, the revenue will follow. And we have a plan in multiple levels. We have a plan for our top 24 clients, the next 16 clients, what we call the attack accounts, which are 16 clients that we want to have in our portfolio. And there is a proper plan account by account, people by people, service line by service line, which aligns to our long-term growth strategy. Now it will be all about execution. And execution from your perspective will be higher order book. And if we can deliver higher order book, then the revenue will follow.

Sandeep Shah analyst
#41

I think in the last earnings call you called out, you added 2 large engagements each above $25 million, $40 million in Q3, Q4 plus we are expecting another 2 crores which alternate from 1Q to 2Q. And besides that, you also spoke about a couple of other large deals which are in the pipeline which needed to be closed in the second half. So am I understanding this correctly?

Angan Guha executive
#42

Yes, absolutely correct, Sandeep. One deal as you know we closed in Q4 already. One another deal we closed in Q1. The deal that got shifted into Q2 will also close. Had it not closed then our order book would have come in at about $160 million, $165 million but that will close in Q2. And the 2 large deals that you are talking about are in offering but those, like I had said in the earlier earnings call are a little bit long shot and the closure deal is also more like Q3, Q4. We will absolutely work on them and we will see how we can convert. But more importantly, we're also to build a pipeline. We've to get more deals on the table which the team is also working on.

Sandeep Shah analyst
#43

And just last few things. In terms of EBIT margin target which you have said last time, you have not changed the impact, this year would be flattish plus or minus in a small range. And then from FY '27, there should be uptick in the margin. Is it the right way of understating?

Angan Guha executive
#44

Yes, Sandeep, because you're coming -- at the end of the day, if the revenue is muted -- see from the cost side, of course, we have done a lot on the cost side, and we will continue to do a lot, right, on our overhead side and the cost side. But at the same time, we will invest in the right areas. So our going in position right now is that EBITDA margins will be in the current range, give or take a few, which we spoke about. But as the revenue growth comes back the margins will automatically improve because the operating leverage will come into play.

Sandeep Shah analyst
#45

And last thing. I just wanted to understand the higher tax rate which we expect in FY '27 will have cash flow impact or we are doing just prudent provisioning of the gain in anticipation of a higher impact outflow in the [indiscernible].

Kamini Shah executive
#46

So Sandeep, it is a combination of both at this point of time because why I said that, there would be some cash outflow that would happen on account of [ tax ] but like we are engaging with our tax experts to see as to how we can work around the tax so it could be a combination of both.

Operator operator
#47

Our next question is from the line of Ravi Menon from Macquarie.

Ravi Menon analyst
#48

I just wanted to ask about which side is this tech -- customers, which vertical is that classified. And so are the 3 of your key deal wins are from that segment. Is that in manufacturing or is that in the services side?

Angan Guha executive
#49

It is on the services side, Ravi.

Ravi Menon analyst
#50

And life sciences I notice that we haven't really seen any wins. Could you talk a bit about that? What is the outlook then? Is that even apart from medical devices, is that still soft?

Angan Guha executive
#51

Yes. So Ravi, look, predominantly almost 20% of our business is medical devices. While we have not seen any win in Q2, there are a couple of deals that we are working even on the life sciences space that we hope to close between Q2 and Q3. We are working on them. I personally feel that the med devices industry per se, though it went through a little bit of challenge, it will turn around but again we don't know how the tariff situation will play out for them. We'll have to wait and watch. But at least the momentum is picking up in that area. While we did not win a deal we have been selected by a very large med devices conglomerate as one of their preferred vendors and we hope that some of the deals should be coming out of that over the next 2 to 3 to 4 quarters. So if you ask me, Ravi, I am feeling a little bit more positive on the med devices space. On the larger life sciences area, we obviously don't work with any providers and we don't have the capability to work with any providers but we have started working with some of the players and as we sign up some new clients on that area I will come back to you with an update, Ravi.

Ravi Menon analyst
#52

And we saw a couple of wins in insurance. So looks like that's also picking up. How about the banking segment?

Angan Guha executive
#53

So Ravi, again as you know, while we call our business BFSI, but we don't really work with any banks, right? I mean we work with asset managers, we work with payment providers and we work with a little bit of insurance. Insurance is a very, very small business for us. We are winning some small little beans there and we feel that will continue to show growth. On the payments side, we will see some softness going forward. But it will be seasonal. I feel Q2 will be a little bit of growth again in payments. Q3 because of furloughs will be flattish. But in the long term, I think the payments, as well as the asset manager space, will grow for us, Ravi.

Ravi Menon analyst
#54

And I noticed that this quarter, we've seen a bit of shift offshore. So should we expect that to continue? And will that help margins or you think that new deals when they're coming through, we will have to keep the onsite offshore mix more or less at the current levels?

Kamini Shah executive
#55

Ravi, our expectation it will be more on the current level. I think the shift that you saw was last year because some of the degrowth happened more on site at this point of time, and that's the reason that we expect it to remain at the same level.

Operator operator
#56

We have next question from the line of from Shradha Agrawal Asian Market Securities.

Shradha Agrawal analyst
#57

You have seen our sales and support headcount coming off for the last many quarters. And if you look at on a Y-o-Y basis, it's got almost 17%, 18%. So what is happening there? Is it more of overhead staff that is going out? Or are we also looking at rationalization of our sales team?

Angan Guha executive
#58

Yes. Shradha, our going in position is to invest in sales. So you should not take this as a cutting of sales force to enhance margins. That's not the idea. We will continue to invest in sales heavily going forward as well and you will see an uptick. But we will invest in specialized sales instead of generalistic sales people. Also Shradha, we will measure sales productivity very, very strongly. And I cant comment today whether we are rightsized in terms of sales or not that will be driven by productivity and there is a big exercise that is going on. But the larger point that I made earlier I think to Priyank [indiscernible] is, we'll have the right roles in the right geographies, right. So from that perspective we are re-jigging our workforce a little bit. But investment in sales in the right kind of accounts that give us growth will continue.

Kamini Shah executive
#59

Shradha just to add to what Angan said right, while we continue investments in the sales area, the reason why you see a reduction is we are also looking at a lot more internal optimization and automization in our internal processes which is why our support headcount has also been showing a declining trend. So while it's clubbed together for you from your stand point, see the support reduction is not in the sales area. It's largely in the support area that we are --

Shradha Agrawal analyst
#60

Sir, my related question is any progress on hiring of CEO, Americas so after the exit of Mr. Roop Singh, since we are involved in 2 quarters that we have been looking for his replacement. So any update on that?

Angan Guha executive
#61

So Shradha, we will come back to you on that. I mean there is some thought process that we are going through at this stage. And at an appropriate time, Shradha, we will come back and update you on this.

Shradha Agrawal analyst
#62

Right. And sir, just last one question from my end. Many companies have been talking of gaining incremental market share in vendor consolidation deals. So what is our status on such consolidation deals that come up in the pipeline?

Angan Guha executive
#63

Yes. So some of the deals that I talked about that we have won, part of it, of course, is vendor consolidation and some of the other deals are also new deals which is more Agentic AI. I mean while the deals that we are delivering to our clients with Agentic AI solution is a part of the consolidation deal. So we are winning our fair share of consolidation deals as well, Shradha. But like I said, our focus rather than just driving vendor consolidation is to kind of win new transformation deals for our clients, which is more AI-centric and where I will be able to use my AI platforms to deliver.

Shradha Agrawal analyst
#64

Right. And sir, just one last question. ROW saw a steep decline. So the manufacturing decline and ROW decline are related or?

Angan Guha executive
#65

Yes, it is related because there are some manufacturing clients spend. And these clients are really global clients. So we cannot classify with ROW or in the U.S. But you're absolutely correct, Shradha, that aligns with the manufacturing decline. But overall ROW outside of manufacturing has done reasonably well. In fact, the 2 or 3 deals that we are signing or about to sign are actually in the ROW area.

Operator operator
#66

We have our next question from the line of Sudheer Guntupalli from Kotak Mahindra AMC.

Sudheer Guntupalli analyst
#67

So my question is I think a follow up on what one of the earlier participants asked on Q3 growth. So you're saying the deal that was right shifted is almost signed in -- also in the month of August. And if things, especially on the macro side, I understand that the situation is very fluid. But if things, let's assume, things [indiscernible] and given that you have the comfort of that deal signing and the deal signing happened to be higher than what they were in this quarter, then I guess is it fair assume that the quarter will also be a growth quarter despite like the 100, 150 basis points of headwind due to [indiscernible] is it seasonal? Is that the right mask to assume?

Angan Guha executive
#68

Yes, Sudheer, I will break it up for you, right, so that I communicated clearly and I'll also ask Kamini to step in on this one. So look, if I can sign more deals in Q2 than Q1, roughly about anywhere in the range of $162 million to $165 million in that range. If I sign, then clearly, Q3 will also be a growth quarter. The only reason I am not being able to say that with something on the table is because I don't know how much furloughs will my customers come back with. See, the growth operationally, I can tell you, I will grow in Q3. But the problem is how much hit will I take because of furloughs is too early to comment because as you know, 30% or 40% -- not 30%, 50% of my business is manufacturing. And depending upon how the tariff situation goes for them we don't know how much amount of discretionary cut they will have. As a result, how much furloughs they will ask us to take, which is the only reason I'm saying this. But operationally, if you ask me, we'll absolutely grow in Q3 as well. Baring, the only time lag here is, if the furloughs are more than anticipated historically then obviously, we'll have an impact. Otherwise, we'll [indiscernible].

Sudheer Guntupalli analyst
#69

That's why my question had a predication that broadly in [indiscernible] was a little range given that it is too early to predict a loss. But otherwise you don't see, I think this is with regarding asking for some more clarity on one of -- some leads earlier comment, that says that this too is founding or we are founding a bit weak. I'm just trying to get some clarity on his comments because I was not there for the full extent of the call. But just that part.

Angan Guha executive
#70

So Sudheer, let me clarify, and I think Kamini clarified this to Sandeep as well -- sorry, to Sandeep as well. So look, we are entering Q1, as you know, we entered Q1 with a lot of headwind, right? Earlier, our revenue base was roughly about $160-odd million. We entered or rather we ended Q4 at about $152 million base. So we had a huge headwind because of closure of projects, ramp downs, and going to -- a lot of the work going to the cap. Now if I were to take that base, right, and growing from here and you will be able to do the math, we'll need substantial amount of sequential growth to show growth from there, right? Which is why my request is, and I know this maybe not the right way to say it. But let me focus on quarter-on-quarter performance rather than year-on-year performance because with that kind of headwind a year-on-year performance may not make too much sense. So my entire focus and my management team's focus is first deliver growth in Q2 and then like we discussed. If there are too much furloughs deliver growth in Q3 and then Q4. But at a larger scope if I can deliver this, what I just said, focus on quarter-on-quarter and deliver around $850 million of order book, then at least next year I can commit to solid growth year.

Sudheer Guntupalli analyst
#71

I was just trying to get that confidence on sequential basis only, quarter-on-quarter growth rate [indiscernible] for the second half, not on a year-on-year basis. Since one of the earlier comments by one of the participants seemed to imply otherwise. That is the only [indiscernible].

Operator operator
#72

The next question from the line of Abhishek Shindadkar from Incred Capital.

Abhishek Shindadkar analyst
#73

Just one question. Sir, historically when we have had a hunting and mining team restructuring typically what is the timeframe within which they actively start contributing to the new pipeline especially the hunting team. Any color in terms of that timeline could be useful.

Angan Guha executive
#74

So Abhishek, the hunting team actually does 2 things, right. One is, either they work on a deal in a new account or they open a new account. So let me take both the questions separately. When you are working on a new deal, in a new account that depends upon the deal closure. If the deal closes quickly we can start getting revenues quickly. But the other rhythm or cycle in the hunting motion is to open an account, sign an NSA, get the account in our fold and then you start walking the floors. My personal take is when you open a new account, sign an NSA and start walking the floors by the time you close the first deal and see the first dollar of revenue it could take anywhere between 6 to 12 months. That is one motion of a new account opening NSA. Which is why we put an account manager who starts walking the floors and over a 2, 3 period the account can become $5 million, $10 million, $20 million. Which is the account mining exercise. But the other rhythm, when you are working on a deal, in a new account that could close whenever it closes. Could be 3 months, could be 6 months.

Abhishek Shindadkar analyst
#75

So my question was more about is this an existing account was held [indiscernible] in business. So generally 3 to 6 months is the timeframe when the new team would take to get a new [ EM ] business. Is that the right way to put it?

Angan Guha executive
#76

Absolutely yes, yes, Abishek.

Operator operator
#77

We have the next question from the line of Girish Pai from BOB Capital Markets.

Girish Pai analyst
#78

I just had one question. You mentioned insourcing and captives a couple of times or maybe more than twice during this call. Are these multiple clients and why is the insourcing happening? Is it that the clients can do the same work at cheaper rates within the captives or any specific reason why the insourcing is happening?

Angan Guha executive
#79

So Girish, you must not look at insourcing from a rate perspective, it is not about rate. It is more about standing of their GCCs and getting that off the guard. It could also be some amount of work which are more regulatory in nature, which needs to be within their 4 walls. So I would not read too much into that. It was more to explain in terms of the fact that we have not lost those deals to competition. We've lost those -- actually lost is the wrong word. We've given up those people or that piece of work to an insourcing rhythm, is what I was referring to. It's nothing to do with price, Girish.

Girish Pai analyst
#80

And I mean, are these more than 2, 3 clients?

Angan Guha executive
#81

So again, we will not talk client specific. But yes, it is more -- I mean it will be a couple of clients. It's not more than 2 or 3 clients, but it is in that range.

Girish Pai analyst
#82

Okay. One last question on pricing. How is the pricing in the market today compared to, say, 3 months back or 6 months back on discretionary work, the so-called discretionary work?

Angan Guha executive
#83

Yes. So look, the pricing is going to come under a lot of pressure, right, which is why, Girish, if you remember, my first comment was at least to get my renewals done at the current price levels and not give discounts on the renewals. And that itself is a lot of effort considering the macroeconomic situation. Now as far as new deals are concerned, on discretionary or even nondiscretionary, there is enormous amount of pricing pressure at this stage, which is why we are taking 2 strategies, actually 3. One is trying to get the renewals done at the current pricing, #1. #2, getting our organization cost structure corrected to reflect the new reality of the pricing pressure that we will go through. And third, of course, we will also be aggressive in the market to gain some market share, but strategically win some deals at a little bit more competitive price.

Operator operator
#84

We have another follow-up question from the line of Sandeep Shah from Equirus Securities.

Sandeep Shah analyst
#85

Just a bookkeeping question. If I just look at the intangible assets, which is mentioned as other intangible and intangible assets under development, it has gone up on a Y-o-Y from $1.4 million to $3.1 million and largely because of the intangible assets under development. So I agree as a percentage to revenue, it's not very big, but what is leading to this increase?

Kamini Shah executive
#86

So Sandeep, actually, if you could recollect, we had mentioned about our own in-house transformation program that we have been doing a couple of quarters back, Optimus. As we are building it up, it's ready the costs associated to it.

Sandeep Shah analyst
#87

So Optimus is one of the solution or a tool which we are developing?

Kamini Shah executive
#88

Yes. Absolutely.

Sandeep Shah analyst
#89

Around automation or?

Kamini Shah executive
#90

It is actually an entire platform that we are creating inhouse, for our own internal purposes, in terms of transforming our organization.

Operator operator
#91

We have next question from the line of Debashish Mazumdar from SVAN Investments.

Debashish Mazumdar analyst
#92

Angan, I have a little bit of strategic question in my mind. If I see your journey in Birlasoft, once you joined after we faced a huge headwind from Invacare, which was kind of managed well. Then we came back into the growth mode for 2 to 3 quarters because some of the changes has been done, some strategic changes have been made, client consolidation has happened, hired new people. Then if I see over the last 2 to 3 quarters, we suddenly kind of collapsed from that growth journey. And obviously, because of that, our margin also got impacted. So according to your analysis, what was the reason of this impact? It was like job half done when we were kind of changing strategically; 3, 4 quarters back it was more of a macro impact that we have faced or it was more of a client specific or vertical specific issues that we have faced. So according to your analysis, what are the -- among all these 3, what is the main reason according to you in your mind that has impacted us the most? And the second is at what level of transition that we are in? And according to you, how much time it will take approximately to get back into the growth phase?

Angan Guha executive
#93

Yes. So, Debashish, first of all, thank you for this question. So there are a lot of questions in one question but I'll try and summarize and answer them, right? So look, there are -- fundamentally, there is nothing wrong with the company, right? The company is strong and that shows up in our balance sheet, that shows up in our cash flow generation, the very fact that we have no debt, we've been able to generate positive cash flows every year shows that we are a fundamentally strong company. What we need is growth. Now where did growth go wrong? It went wrong in 2 or 3 areas. One is like I was mentioning in earlier things, some of our customers have insourced a lot of work. Some of the projects have finished and they have not got renewed. And this has happened in about 2 or 3 clients, not too many, maybe at best 4 clients out of the 250 clients that we have served. But over the last 4 quarters, we've lost a lot of revenue because of that, correct. But equally, we've won a lot of business, which is why though we've lost a lot of business, we are still being able to stay at the current levels, which is the commentary that you made that in the last 4 quarters, we have worked to only be in the same place. I feel personally that this is an ongoing journey. We have made lot and lot of changes in the organization. And when I mean changes, I don't mean people changes alone; in the way we work, the way we serve our customers, the kind of capabilities that we build, the kind of capabilities we want to build for the future. Even in the year that we did not do well, we've given our people salary hikes, promotions and everything, right? So we are investing in our people. We're investing in our capabilities, and we have a long-term view about all this. It's hard for me to say that how many more quarters will it take for consistent growth to come back. See, we are attempting to deliver growth even in Q2. So technically, in Q2 we will deliver growth. Hopefully, if the furloughs are not too much, we should deliver growth in Q3 as well. But if the furloughs are way too much, then I can't obviously comment. Now, it's an uncertain world. I will have to focus quarter-on-quarter, take one quarter at a time and then build on it. But of course, our endeavor is to get to consistent quarter-on-quarter growth for 4, 5, 6, 7, 8 quarters sooner rather than later. So it is not a job half done. We continue to do the job, and we are fiercely committed to our customers, to our people, and we will build a strong robust company in the long term.

Debashish Mazumdar analyst
#94

Sure. And when you said that building a robust company in the long term from your recent experience at least, where do you think that the maximum gap is? Is it like depending on one single vertical which is very volatile in nature or kind of depending on a few single customers where again you can have higher pressure going forward. So according to you, what are the areas which need to be addressed very, very urgently?

Angan Guha executive
#95

Both, what you said both. Traditionally, we have been an ERP company, which has not shown growth. We are big in manufacturing, which has not shown growth, right? So we have to do both. We have to acquire new customers. And we have to also mine our existing customers. And over time, we have to build up manufacturing back to growth path, while life sciences and energy utilities and all of the other businesses continue to grow.

Operator operator
#96

We have next question from the line of Vibhor Singhal from Nuvama Institutional Equities.

Vibhor Singhal analyst
#97

I'm sorry to harp on the question again. I'm just trying to wrap my head around the tax thing that, Kamini, you mentioned. So first of all, I just want to clarify, you are saying that for the next 3 quarters in this year also, we will have 35% tax rate. Did I get that correct?

Kamini Shah executive
#98

Yes, that's absolutely right. For this year, we're looking at a tax range in this range. Yes. [indiscernible].

Vibhor Singhal analyst
#99

So now just want to understand the nature of this thing. So is this some sort of a tax demand that has been raised by the department that we're trying to fulfil? Is this some kind of reevaluation that we are doing? You mention that some of the projects that you are trying to work on. What have projects got to do with a tax because I think that is a different kind of thing? Just trying to understand the nature of this expense that we are looking at for the full year.

Kamini Shah executive
#100

So at this point of time, like I said since we engaging with our tax expert, we're actually relooking at our models that we work with our customers to be able to align to our operating models, which is the reason why I think we are kind of giving you a very limited information. At this point of time, we're working through this. But I think what we can say with a lot of certainty is that given the work that we've done far, we see this is an impact for the current year and not beyond that. So allow us some time to work through this and probably we would come back to you later on.

Operator operator
#101

Ladies and gentlemen, that would be the last question for today. And I now hand the conference over to Mr. Angan Guha, CEO and MD, Birlasoft Limited, for closing comments. Over to you, sir.

Angan Guha executive
#102

Yes. Thank you. Thank you so much. So to begin with, I would like to thank each one of you for your interest in Birlasoft and for your insightful questions. At Birlasoft, we have taken undertaken and initiated several actions over the past couple of quarters to secure our long-term profitable growth objectives. And we've discussed this in the last 1 hour that while the macros are unfavorable for a few quarters, we believe that we are well positioned to benefit from the emerging market condition. I feel our first goal will be to deliver for Q2, and we are working on delivering some growth in Q2 and then take it forward from there on. Like I mentioned multiple times, we will take 1 quarter at a time. And our focus clearly this year is going to be to deliver more and more funnel and more and more order book. So thank you once again. I look forward to speaking to all of you again next quarter. In the meanwhile, please feel free to reach out to Abhinandan for any clarifications or feedback. Thank you and have a great evening.

Operator operator
#103

Thank you. On behalf of Birlasoft Limited that concludes this conference. Thank you for joining us, and you may now disconnect your lines.

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