Home / Transcripts / Fagron NV (FAGR) · August 5, 2021

Fagron NV (FAGR) Earnings Call Transcript

August 5, 2021

Euronext Brussels BE Health Care Health Care Providers and Services earnings 62 min

Earnings Call Speaker Segments

Operator operator
#1

Ladies and gentlemen, thank you for holding, and welcome to the 2021 Semiannual Results of Fagron. [Operator Instructions] I would like to hand over the conference to Fagron. Go ahead, please.

Constantijn van Rietschoten executive
#2

Hello, and welcome to Fagron's first half of 2021 conference call. Today, Rafael Padilla, CEO; Karin de Jong, CFO; and Andrew Pulido, President of Fagron North America, will guide you through the results for the first half of 2021. We will refer to a presentation that can be downloaded at our website, investors.fagron.com. There will be an opportunity to ask questions after the presentation. I will now hand over to Rafael. He will start on Slide 3 of the presentation.

Rafael Padilla executive
#3

Thank you very much, Constantijn. Good morning all. And Constantijn, congratulations with your new appointment as Area Leader EMEA. For sure, you're going to do a very good job. It's very good that today, also, we have our colleague, Andy Pulido, so please feel free to ask a lot of questions regarding the growth propeller of Fagron in the upcoming years. So Andy, thank you very much for being here.

Andrew Pulido executive
#4

Thank you.

Rafael Padilla executive
#5

So when we move to the first slide of the presentation, the first semester highlights. Financially, our sales decreased 0.8% to EUR 276.6 million, that is a growth of 5.9% on constant exchange rates. Our gross margin decreased 140 basis points to 58.4% due to, as we indicated today in the press release, temporary COVID-related impact; we will elaborate later on. Our EBITDA decreased 11% to EUR 56 million. Our operating cash flow increased 15.1% to EUR 31.3 million. Our net financial debt/REBITDA ratio was 2.18 at 30th of June 2021. And the outlook for 2021, we foresee further growth in sales with a REBITDA margin between EUR 118 million and EUR 124 million. When we move to the next slide.

Andrew Pulido executive
#6

Yes, so one of the key highlights in the first half of 2021 was the acceleration of our sales growth at Wichita at our Fagron sterile services businesses. Towards the end of the second quarter, we realized a run rate of roughly $70 million annualized. That can be attributed to the launch of 15 new SKUs, primarily focused on RIB bags, which we see a tremendous opportunity. We also invested in our headcount with the addition of a second shift, so roughly 60 new FTEs in order to prepare for more accelerated growth. We also announced this morning the acquisition of the activities of U.S. Compounding. And so based on the factors that we saw in the first half of the year, the onboarding of roughly 400 new accounts and then the acceleration of our new product development pipeline, where we added 15 new SKUs, we are confident in the stated target from $118 million, plus the activities of U.S. Compounding to create a $125 million run rate in 2022.

Rafael Padilla executive
#7

Thank you, Andy. We stay in the operational highlights of the year. As we have stated, indicated many times, we started the movement of our production activities in the repackaging -- GMP repackaging raw materials in our new facility in Poland. You can see here the pictures of the warehouse, the lab and the front door. We started then, as we said, as we indicated, in the mid of this year, the first products are now, as we speak, coming out of the new factory, and we're going to see a structural annual contribution margin of EUR 2 million as from 2022. As well, we're very proud to share with you that we have completed the construction of a new lab in Iran (sic) [ Israel ]. As you know, the acquisition of Pharma Tamar last year. And the Israelian market is very attractive for us as we offer a full service to the industry there. So we sell the raw materials, the brands, the compounding services, not-sterile and steriles. So we invested in this attractive market in Israel. Also, as we have indicated today this morning in the press release, we have here indicated that our management structure has been reshaped a bit in order to have more efficiency in a decision-taking process. We have, of course, next with CEO and CFO indicated at person for M&A activities, that is Johan Verlinden, our colleague, Johan Verlinden. And next to the 3 of us: Andy, North America; Ivan, Latin America; and Constantijn, EMEA. You can see a diversified colleagues in terms of nationalities and also with a lot of experience, as you can see in the years being in the company.

Karin de Jong executive
#8

Good morning, everybody. The next slides will explain the H1 2021 results per region. The first slide represents the geographical breakdown of the sales of Fagron. EMEA is the biggest region of Fagron with EUR 128.9 million of sales and shows growth of 6.3%, including acquisitions. North America increased sales by 2.7% to EUR 82.3 million, which was an increase of 12.3% against constant exchange rates. Finally, Latin America increased sales by 7.2% to EUR 65.4 million or 25.2% against constant exchange rates.

Rafael Padilla executive
#9

Thank you very much, Karin. Well, we move now into EMEA. We can see the sales decrease of 6.3%, organically at 10%. Of course, what we indicated, we have seen lockdowns in different countries in the European region and all the restricted COVID-19-related measures, and this impacted the demand of our Essentials segment and the nonsterile Compounding. We will see in the third bullet, of course, that we see a nice development in the Compounding Services that decreased only 3.9% during the second quarter compared to the decline of 18.8%. Of course, we'll see in the next slide, the recovery of the first issued prescriptions right in the Dutch market. So that's very positive for us because the funnel is now being filled. And as we also explained last time, our 100 new prescription -- 100 prescriptions, sorry, 20 come from the first new and 80 from repetition. When we go then into the further explanation of the sales in EMEA, we can see that the demand of specific COVID-19 items was absent during the first 6 months of the year. And of course, again, we have seen the sterile compounding and the brands were performing strongly. Our REBITDA was down 14.4% to EUR 28.6 million, a decrease of 210 basis points. As we also indicated, this is temporary impact on the gross margin due to COVID-19-related issues in the supply chain, and of course, a temporary increase in costs relating to the new factory in Poland that we saw. In the next slide, of course, we see the scripts that we said indicated in the second bullet on the sales. Then we go to Latin America. In Latin America, we continue our strong performance. The number of doctor's visits and prescriptions increased, again, in the first semester of 2021. We strengthened our leadership with good sales growth in the Brands and Essentials. Our activities in Colombia, Compounding Service activities, grew 52.1% at constant exchange rates. And our REBITDA was up 1.9% to EUR 13 million. The margin dropped 100 basis points. And here, we see, again, impact on the supply chain issues as an example that we have spoken. We see, for example, a container that normally cost $800 to bring for Far East to Sao Paulo, and it was increased during this first half for 10x. Then we move into the next slide, North America.

Andrew Pulido executive
#10

Yes. Moving into North America. You saw an increase in the first half of this year versus the same period last year of 12.3% at constant exchange rate, 2.7% in euro. And our -- when you look at the underlying data, you saw a 2.7% decline in constant exchange rate in our Brands and Essentials business. This was primarily related to demand for our COVID-19-related products, almost absent this year versus prior periods, albeit the underlying business is very, very strong. When we move to our Compounding Services businesses, particularly Fagron Sterile Services, we saw very exciting developments in the first half of this year. We were up 32.3% on a constant exchange rate. When you look at quarter 2 of last year, we were more or less on a run rate of $3.2 million per month when we wrapped up quarter 2. This year, we're on a run rate of $70 million. And so very exciting developments. This can be attributed to a launch of new SKUs as well as rolling out our IV bags, which we have large expectations for. That, in combination with the acquisition of the assets of USC, we've raised our target to $125 million for 2022 run rate for FSS. At our Anazao business, we saw a 16.8% increase in constant exchange rate due largely to favorable industry dynamics as well as clinics reopening in the second quarter of 2021. Moving down to our REBITDA. We were down 14.1% year-over-year. So we did EUR 14.4 million. This is primarily related to 2 factors. The first one being an impact on our gross margin due to COVID-19-related issues and our supply chain, so mostly increased cost of goods and increased transportation cost, as Rafa mentioned, that we've seen in other regions. Traditionally, we have been -- or historically, we've been very successful in being able to pass these temporary price increases on to our customers. So we are monitoring that situation very closely. Secondly, we made a strategic investment in our FSS business to increase another shift in order to prepare for our accelerated growth in the second half of this year in 2022. So we added 60 new FTEs. And so by doing this, we feel like we're very well positioned and are very confident to hit the guidance that we've given for the $125 million. We also are confident in our ability, as we continue to grow the business, to bring EBITDA margin structurally to 20% as we stated below in 2020 -- or as we stated before in 2022.

Rafael Padilla executive
#11

Thank you, Andy.

Karin de Jong executive
#12

Moving to the next slides. The next slides will summarize the financial results of the first semester of 2021. So the first slide represents the turnover development in the different regions for the first semester. Sales decreased slightly from EUR 278.8 million last year to EUR 276.6 million at the end of the first semester. EMEA shows a decrease of 10%. We see Compounding Services in EMEA recovering compared to the first quarter of 2021. Elective care is starting up again in our main markets, and a number of prescriptions are increasing. However, this is compensated by a drop in Essentials sales because of decreased demand for COVID-related products. Latin America shows a growth of 25%, driven by a combination of price and volume increases. U.S. sales increased by 12.3% or EUR 8.8 million. The Essentials business increased by 16%, while the Brands decreased by 23.1% as a result of COVID-related sales decreasing. Sterile services increased by 23.7%. There's a negative FX impact because of weakening of the Brazilian real and the U.S. dollar of EUR 18.6 million. On top, there is EUR 6 million of acquisition growth, mainly because of the acquisition of Tamar, resulting in a total sales of EUR 276.6 million. Moving to the next slides. The gross margin shows a decrease of 114 basis points to 58.4% compared to last year. The main reason for the decline is the impact we have from various COVID-related developments, resulting in limited availability of products and higher costs. We estimate the impact roughly around 1%. The operating cost, excluding subscription rights, increased slightly by 0.7%, resulting in a REBITDA of EUR 56 million, a decrease of 11%. Moving to the next slides. The nonrecurring costs are EUR 0.7 million, which are mainly related to the restructuring costs we had in EMEA and a release of a contingent liability in Latin America. EBITDA decreased to EUR 55.3 million. Depreciation and amortization also decreased to EUR 14.6 million. Going to the next slide. The financial result decreased by 15% to EUR 6.1 million. In April of 2021, we repaid USD 60 million of outstanding notes, which resulted in a decrease of the interest cost of Fagron. The effective tax rate is 22.2%, and the cash tax rate is 27.4%. The reasons for the increased cash tax rate is a combination of decreased profitability and timing of payments. This all results in a net profit of EUR 26.9 million, a decrease of 14.6%.

Rafael Padilla executive
#13

Thank you very much, Karin. So to finalize this presentation, what can we expect for 2021? We can expect further growth in sales with a REBITDA of between EUR 118 million and EUR 124 million. We also -- and this is a job that we did in the last 9 months, we streamlined the EMEA region with the back office with the facility in Poland, but also rationalization of our front office activities in important markets like The Netherlands. And now Constantijn can take it over, and of course, can make a big success out of it. We are going to leverage as, Andy said, customers, 400 new accounts and SKUs totally on track for 2022, 180, 200 new SKUs. Now we're going to launch also [indiscernible], right Andy?

Andrew Pulido executive
#14

Yes.

Rafael Padilla executive
#15

Correct. Also, we are working on our strong R&D pipeline with products in our Brands and Essentials aimed at prevention. Our sterile compounds, we are the global consolidator of the sterile market worldwide with activities in 6 countries. And of course, the global platform of Fagron Genomics that are an enabler of our Brands and Essentials business, totally aligned with personalizing medicine. And as we saw today with the acquisition of the book of business of U.S. Compounding, an active and disciplined acquisition strategy focused at EMEA and North America and with also, as we stated, within the team, a dedicated colleague in order to execute this strategy. And now we open the time for questions. Thank you very much.

Operator operator
#16

[Operator Instructions] The first question is from Mr. Frank Claassen, Degroof Petercam.

Frank Claassen analyst
#17

Yes. First question on the impact on the gross margin of the COVID-related raw material increases and the transportation costs. How quickly can you -- do you think the situation can normalize? And what are you doing? Are you -- yes, can you, for instance, quantify the price increases? Are you opening up -- breaking up existing contracts? So could you elaborate, yes, how you think this situation will evolve going forward?

Karin de Jong executive
#18

Yes. Thank you, Frank, for the question. Yes, indeed, we see a decrease of our margins. We believed initially we will see recovery this semester. However, we saw a rapid rise in the price of certain raw materials and packaging, partly as a result of COVID-19 and the global vaccination programs. We see transportation costs risen substantially. And on the current contracts, these cost increases cannot always be passed on in full or only with a delay, resulting in a temporary negative impact on our gross margin. That said, we believe it's a temporary impact. We believe we can pass price increases with the customers and can come back to levels pre-COVID, so that's around 60%. However, we do not know how the new developments regarding COVID, especially the outbreak of the Delta variant can impact us, so it's difficult to provide an indication of timing. That said, we are positive that by the end of the year, we would see a recovery in the margins again.

Frank Claassen analyst
#19

Okay. And could you also quantify the price increases you have to pass on? Is that quantifiable?

Karin de Jong executive
#20

Yes. That differs a little bit per market. So you know Brazil is pretty dynamic. So we can pass part of the price increases a bit easier, although we do see that with the huge increases in Brazil that we are not able to pass it all at this moment. So when we see the growth in Brazil, it's a combination of price and volume. Price, double digits, so a little bit over 10% is price driven. Yes, we see price increases way over that. So at that point in time, it's for us difficult to increase even more in that already very dynamic market. Other markets are a bit more easier. But, for instance, in Europe, we have contracts that are running. So it's not that easy to immediately increase prices. But over time, we are positive that we can increase those prices.

Frank Claassen analyst
#21

Okay. And then you helped us on the gross margin the impact, but there were also some extra costs in the first half for the packaging facility and also for Wichita. Could you roughly indicate how much, yes, additional costs you've added because of these 2 reasons?

Karin de Jong executive
#22

Yes. No, so we indicated indeed that the OpEx remained stable here around EUR 103 million compared to last year. And we see indeed that on the one side, the increased costs are in U.S. Compounding part to accelerate that growth. You also see that in the EBITDA margin of the U.S. We see an increase in Poland. We also believe that's temporary because we have -- we are transferring products from The Netherlands to Poland. So there are double cost in that process. So we believe that's a temporary impact. Of course, we see, on an absolute amount, also an increase because of the acquisitions. Those costs are being compensated by savings we realized there. We mentioned last year that we had a reorganization. So that's compensated partly of the OpEx we invest in the business. And this is the level of details we want to give, Frank.

Operator operator
#23

The next question is from Mr. Matthias Maenhaut, Kepler.

Matthias Maenhaut analyst
#24

Yes. Two questions from my end. First one is on the guidance. You have a guidance bracket to arrive at full year adjusted EBITDA between EUR 118 million and EUR 124 million. I'm just willing to try to understand a little bit better what's going to be the swing factor for Fagron, arriving either, respectively, at the low end or at the high end of that guidance? And maybe also some more color per region on what to expect? And then second question is actually on the strategic investments done in the Wichita facility. And so a second shift, I was just wondering next to this initiation of a second shift, what is still needed to get to full capacity of the facility? And can we just -- can you confirm actually that with these investments, there's the potential to do more than $125 million? And how much more? That's my second question.

Rafael Padilla executive
#25

Yes. Thank you very much, Matthias, and good morning. Regarding the range that we gave today and how do we see the shift, what we see is that our fundamentals remain strong or even stronger during this pandemic we have seen. And we also see improvements in, again, 2 strategic elements, what we said in the presentation. That's one, the fund service activities in Europe, that is mainly The Netherlands that we see a positive trend. We're coming from minus 18.8% to minus 3.9%. So that's a good positive trends aligned with the issued prescriptions. So that's one element. The second one, of course, the ramp-up on our Wichita facility in the U.S., as we said, the propeller for our growth. Of course, Q1 sales were somehow weak with an improvement in the second quarter, more toward at the end of the second quarter. So that's another element. Of course, what we have said today, we have seen some margin erosion during this first semester due to the COVID-related situation in the supply chain, also with the new Wichita 60 FTEs that you're going to leverage now, Andy, and the movement of the Polish facility. So all these elements give us confidence in order to give the range of EUR 118 million, EUR 124 million, right? So then moving to the regions, what we see in LatAm? As we indicated, we see continuous strong growth there. Of course, with the pricing that we monitor on a daily basis with this dynamic of the markets, we will also continue passing through this price increase that we have seen in the supply chain to our customers. And there, we are very well positioned because also we made the step of building some strategical inventories there in order to stay as we are very much competitive in the U.S. Of course, Andy, you will elaborate how the margin will evolve in the semester, but we are very confident. And in the EMEA region, of course, with the project that we have done the last 9 months on streamlining the organization, on centralizing the back office, on the operational side, on having this delay of price increase in some of the contracts, we are also very confident that we'll see also an improvement there. Andy, maybe you can tackle the second question on Wichita?

Andrew Pulido executive
#26

Yes. So on the question -- second question on Wichita about full capacity in the 60 new FTEs. Of course, we took the decision to make a strategic investment in 60 new full-time hires for the operation to create the second shift. When you looked at our business last year, on a monthly basis, in the second quarter, we were a little over $3.2 million per month. Of course, now as we wrapped up the second quarter this year, we were around $5.8 million per month. You look at the acceleration of the new product development pipeline and the onboarding of roughly 400 new accounts, which take more or less around 4 to 6 months to fully onboard, especially for the larger hospital systems. So that gives us a lot of confidence that adding these 60 new FTEs is the right decision in order to continue the accelerated growth in the second half of this year as well as in 2022. As it relates to capacity, I think more or less, we should have sufficient capacity in the facility up to around $200 million or so, which we previously communicated in the past. The team is doing a great job rolling out our IV bags and whatnot, and you can feel the energy and the enthusiasm as we continue to accelerate the business.

Matthias Maenhaut analyst
#27

All right. If I may follow up? To get to that $200 million, are there any additional investments still necessary in terms of equipment, et cetera? And what would be like a reasonable time frame to get to the $200 million? And also from a, yes, I would say, product innovation perspective, what can we still expect for the remainder of the year?

Rafael Padilla executive
#28

Yes. Yes, Matthias. Andy, you will answer now, right? But just for the benefit of doubt, Matthias, we -- when we stated $200 million, it's not a new guidance whatsoever. And when are we going to get there, right? So we were at $118 million. With this movement with the book of business of U.S. Compounding, we feel comfortable with the $125 million. We are on track. And the $200 million is the capacity of the current facility, right? Just for -- and if you want to add here something, Andy, what are the investments necessary?

Andrew Pulido executive
#29

Yes. Of course, we're always looking at different automation techniques and whatnot. Part of the facility is automated and whatnot. When we think about our new product development, we've traditionally played and serviced our customers with OR syringes. We strategically launched our IV bags in the first half of this year, which we have already seen a nice impact from. And so we will continue to see further developments and new product development efforts in that category. But when we look towards next year, we're really focused on being a one-stop shop, full-service provider for hospital outsourcing. And so we really need to be in 4 key categories. The first one, OR syringes, which is our historic business that we focused on; our second, IV bags, which we launched in the first half of this year; and the second and third are epidurals and CADD cassettes, which you will see us rollout in the second half of this year and the first half of 2022. Those products, all in combination, give us significant confidence that leaves us enough headroom to be able to continue to grow, not only to the $124 million but beyond.

Rafael Padilla executive
#30

Yes. And maybe, Andy, also we can explain to Matthias about the investments that, for us, of course, quality was always the first driver for success in Wichita, right? So far, we have done a good job there, but that we invest in service levels, right? That is a very important for the industry, correct?

Andrew Pulido executive
#31

Yes. So as I'm sure you could imagine with our -- the largest player in the marketing -- or the largest player in the market exiting at the beginning of 2020, the need is greater than ever for really strong, reliable hospital outsourcing partners. So from our standpoint, we have, over the last year, been very targeted in how we think about our growth and onboarding new customers as well as the way in which we roll SKUs out, so that we can ensure that we service our customers with very high service levels. Right now, we're more or less around 97%, which is, I believe, industry-leading. And so that gives us quite a bit of confidence that the way in which we're doing it, adding on the second shift that we can continue to accelerate our growth in the second half of the year and next year as well.

Operator operator
#32

The next question is from Mr. Lenny Van Steenhuyse, KBC Securities.

Lenny Van Steenhuyse analyst
#33

I was wondering also a bit on the U.S. operations. So some questions on that. I was wondering if you could elaborate a bit on the acquisition of U.S. Compounding? How's the product offering and customer base compared to the existing one of Fagron in the U.S.? And then question. On top of that, you mentioned the 400 new accounts being added, how do you feel in terms of overall market share in that Compounding segment? How is that shifting in the U.S. through the lingering pandemic effects? How much do you feel of that could be sticky? Or do you expect still some churn, let's say, of the overall market share?

Andrew Pulido executive
#34

Yes. So on the U.S. Compounding book of business acquisition, it's more or less $6.5 million annualized with a product portfolio that is quite similar to our product portfolio. We do have the ability to add on a few new SKUs from this deal, albeit there will be a transition in order for that to take place. And so really what this deal gives us is, it gives us access to new customers, and it gives us the ability to take customers that we share together and expand the share of the wallet with our launch of IV bags. So we're quite excited about that. Again, for the first half of this year, we do expect a transition with the quality standard, CGMP, CFR 210 and 211. It does take some time to transition these customers properly in order to have long-term relationships with them. So we expect some time there. But mostly, this is an opportunity for us to further strengthen the relationship that we have with customers that we share and to gain new customers. As it relates to the 400 new accounts that we added in the first half of this year, we see a really great potential to grow with these accounts. It takes about 4 to 6 months on average to really fully onboard these accounts. So for the accounts that we landed at the beginning part of the year, January, February, March, you saw some of that revenue coming in the second quarter, which is why we were able to realize a run rate of roughly $70 million in June. For the folks that we added on towards the back half of the semester, we will see those customers come into fruition at the end of the third quarter, at the beginning of the fourth quarter. And so that, in combination with being a more one-stop shop, we feel like that gives us a lot of stickiness. Our customers, once they make a transition because of the quality standards and because of the involvement and as I'm sure you can imagine, the larger the hospital system, the more challenging it is to move their hospital pharmacy operations to us. It requires high service levels. And when you have high service levels and you can provide one-stop shopping with a top-notch customer experience, they tend to stick with you. And so that gives us a lot of confidence that we won't have very much customer churn if we do our job operationally to keep the service levels very high, which we are confident at.

Lenny Van Steenhuyse analyst
#35

All right. And perhaps if I can squeeze in another last question also on the EBITDA margin guidance? Just a quick one. Does the guidance take into account or assume similar increased costs for the second half of this year? Or is there already some alleviation expected in costs for the coming months?

Karin de Jong executive
#36

Yes. So maybe to answer that one, so for North America, we, of course, expect to see leverage based on the investments we now do on the 60 FTE and the sales increase. For Poland, we do expect that when the transfer is finalized somewhere in Q3 and early Q4 that those costs will run out of our P&L.

Lenny Van Steenhuyse analyst
#37

And how does that relate to the gross margin in terms of costs?

Karin de Jong executive
#38

Yes, so the EUR 2 million we communicated earlier related to the transfer of Poland, that's a gross margin improvement, which we will see the full benefit of that in 2022.

Operator operator
#39

The next question is from Mr. Stijn Demeester, ING.

Stijn Demeester analyst
#40

Yes. The first one is also on Wichita, I'm afraid. So basically, you are adding -- you're expanding your workforce by 30% in Wichita on basically the same sales target. So can you help me understand what has changed or yes, how you will be able to recoup these added costs of these FTE increase on a sales number that is roughly the same as before, including the $6.5 million of acquired sales? So what has changed that you can pass on these higher FTE costs given that your margin target of 20% is basically unchanged? That's my first question.

Andrew Pulido executive
#41

As it relates to the 60 EFTs, it was certainly something we needed to go from the $3.2 million to the $5.8 million. And so part of it is to be able to keep our high service levels through the business that we've already added on. But part of the benefit of the way that you land these contracts, so we saw the 400 new accounts in the first half of the year as well as the acquisition of USC's $6.5 million more or less a business, we felt that it was imperative to prepare for the future. As I'm sure you could imagine, in a CGMP facility with top quality, you can't make decisions overnight. And so in order to be able to grow really efficiently and swiftly in the second half of this year, we felt that the 60 new FTEs were needed in order to put that infrastructure in place. When you add on the second shift, as you think about our first shift and what we were able to realize, when you look at the second shift, I would expect that what we've added remains somewhat fixed because you will get leverage there, and you do get synergies when you're adding these shifts and when you look at our manufacturing process. So I would expect that the new 60 FTEs will give us sufficient room in order to be able to grow and realize the operational leverage.

Stijn Demeester analyst
#42

Sure. I appreciate that. But where do you aim to recover those costs of this workforce increase if there is not another change in the market as to pricing, for example?

Rafael Padilla executive
#43

Well, maybe Stijn, if I -- sorry, Andy, if I may comment on this one? What we see is that -- again, what we said this morning when we spoke that the service levels of 97%, 99% that we are now serving to the market are very important, right? So we expect with the new onboarding customers that we see and that we also have in the pipeline that the ramp-up will occur that we are on track with monthly sales of 5.5, 5.8, as you indicated now, Andy. And then you have your fixed costs, right, of the facility and then you have your variable cost with adding the workforce, as you indicated. So this will be like a wave that we would see when we get to the next monthly achievement of $6.5 million will go through the P&L into the bottom line, if I may clarify on this one.

Karin de Jong executive
#44

Yes, and maybe to add, Stijn, as the volumes increase, our batches are also increasing. So we get more efficient on that. We see volumes already increasing because we're landing more customers, similar product portfolio, so we get more efficient. Of course, we still invest in automation. That also takes time and people to validate those processes, but that will also increase our efficiency. And therefore, we are confident that we will get to the 20% on that part.

Stijn Demeester analyst
#45

Yes, if I may rephrase it, was the hiring of these people planned in the original road map? Or are you trading off automation investments, which are slow by adding FTEs a manual workforce? And then maybe -- yes, go ahead.

Andrew Pulido executive
#46

I would say, certainly, it was planned. I think what we -- I don't want to say underestimated, but what we certainly enjoyed in the first half of the year is the onboarding of these 400 new accounts. And so from our standpoint, we don't want to miss an opportunity to service the customer at a high service level. And so that is what really contributes to the stickiness factor and prevents the churn. And so we really see that as a short-term investment that impacts profitability, but we will get a long-term benefit out of this because we'll have a much better relationship with our customers. And in turn, as we continue to accelerate our new product development efforts, it will be easy to add those new SKUs to those accounts.

Rafael Padilla executive
#47

Yes. Maybe Stijn, if I understand -- or sorry, if we understand correctly what you say, maybe we anticipated this second shift because also we foresee with the pipeline that we have in IDNs and GPOs. Of course, you need the onboarding time, so what we anticipate. We want to be ready, again, to fulfill the needs of our customers, and we don't want to disappoint any new customer that we foresee that is going to come into our customer portfolio. So therefore, we took this initiative, and it's very much aligned with our plan of now $125 million, right?

Stijn Demeester analyst
#48

Okay. Helpful. That's helpful. Another question on Wichita. It's very helpful to have the June run rate of $70 million. But can you disclose the run rate in Wichita over April and May as looking over a 1-month period might cause some distortion in the numbers? So on my calculations, the Q2 run rate is still below $60 million. So can you confirm that April and May was significantly weaker than June?

Rafael Padilla executive
#49

Yes. So here, Stijn, again, what we also said in other calls, we monitor it on a monthly base with monthly developments drive and also onboarding of customers. Here, we also need to take into account 1 element, that is what we explained in other calls. We have in Wichita 2 businesses, we have the ASC, ambulatory service centers, with elective care, and we have the hospital business, that's where we really invested in order to get to the $125 million, I look at you, Andy, run rate. So we see that also due to the measures relating to COVID. These clinics reopen, and therefore, we see this acceleration on the month of June, right? Andy, if you want to comment, give an extra here?

Andrew Pulido executive
#50

Yes, yes. I mean, certainly, Stijn, it is fluid. And so when you look at the results in the second quarter, of course, they are back-end weighted, but that can be attributed to the onboarding of these new accounts. So as we onboard accounts or as we close new deals in January and February, those deals materialize in April and May. As we close deals in March and April, those deals materialize in June, July, August. And so we do see, when we look at month-over-month development and whatnot, but we do see those customers materializing, and that's why we're confident in the guidance of the run rate of $70 million. Of course, it is fluid. When customers onboard their business to us, we usually start because we do supply chain [ deals ] and whatnot, and then we get to a more balanced level. And so that's just something that we constantly monitor and work through with the customers. But the underlying business is there, and that's why we are confident on the run rate. And then, of course, we see, in the second quarter, 2 of the major states in the U.S. population centers, California and New York, having reopening. And so we see a comeback to pre-pandemic levels in our elective care business. And so that, in combination with our accelerated growth and our new product development pipeline, that's what gives us assurances that we're moving in the right direction towards the target that we stated for the next year.

Stijn Demeester analyst
#51

Okay. Understood. My final question is on EMEA. Looking at the margin evolution, second half last year to first half this year, you don't seem to have the same cost headwind or the same inability to pass through higher raw materials packaging costs, et cetera, in Latin America versus Europe. But I would expect that the sort of pricing trend in LatAm is the same versus Europe. So what explains this big discrepancy between able to pass through these higher costs in your core region Europe versus LatAm?

Rafael Padilla executive
#52

Yes. Yes, sure. So we need to see also how the market is set up, Stijn. And we see Europe is more static in terms of reimbursement instead in terms of product portfolio with somehow fixed price and somehow fixed contracts. And of course, we are reworking diligently in order to see an improvement there that on the European side with this more staticness on the front part. When we go to Latin America, this we explained several times, that's more dynamic. So the prices are being updated on a daily basis, even on an hourly basis, depending on your inventory position. Therefore, we also took this movement in inventory levels in our Latin America region in order to continue the gaining of the market share that we are successfully doing that. And there, we are more able to pass these price increases rapidly to this cash market because it's a more cash market and has this dynamic. And that's the main reason -- the main difference between those 2 regions.

Operator operator
#53

The next question is from Mr. Eric Wilmer, ABN ODDO.

Eric Wilmer analyst
#54

First question, during the Q1 call, I think you were rather optimistic about full year 2021 sales and profitability. Now the midpoint of your REBITDA guidance is lower than your 2020 REBITDA, while, at Q1, you should have had some visibility into April. Assuming that you already had visibility into higher COGS in your Polish transfer and U.S. growth plans, including the second shift, I was wondering what has happened that made you much less optimistic? That would be my first question.

Rafael Padilla executive
#55

Yes. Sure, Eric. And it's a very much valid question, of course. And we are navigating during this COVID times into somehow uncertainty. What our plans, what we foresee at the time in April, we thought or we saw that the recuperation of the elective care, especially in the EMEA region, would be rather sooner than what was the real case. So we saw an acceleration in number of scripts at the end of Q2, so the last weeks of June, and we expected that this would have happened before, right? And therefore, you see as well the Compounding Services getting some better traction. So that was the delay that we saw in this uncertain moments, right? So that was the main reason for this delay.

Eric Wilmer analyst
#56

All right. Okay. Understood. And then maybe a few questions on the U.S. acquisition. When exactly will it be closed? And could you disclose also some details on the price deck? And then why did Adamis Pharmaceuticals sell division? Is it because they only want to focus on, for example, 503A? And finally, do you see more opportunities for such acquisitions in the foreseeable future?

Karin de Jong executive
#57

Yes. Maybe to start, Eric. So we closed it. As Andy mentioned, it will take a couple of months or weeks to onboard new customers depending on the size and the type of the customers. So we expect sales later on in this year, annualized at USD 6.5 million. If you look at the acquisition price, it depends on the sales we are doing. So it's kind of a book of business we buy, and it can vary between 1x and 2x sales depending on the type of products, so the margin profile of the products. And maybe if there's other assets in the market, then we'll maybe give the word to Andy to...

Andrew Pulido executive
#58

Yes. From an acquisition outlook, we are looking at deals in the U.S., primarily in our Brands and Essentials business and our 503B hospital outsourcing business that we feel could help accelerate our organic growth plan or add more value to customers and add value to shareholders. And so as of now, anything really in those 2 buckets is on the table. Of course, we will continue to maintain a very disciplined approach towards M&A in the U.S. and in other regions. And so for that, we are looking. But at this time, nothing to comment on.

Eric Wilmer analyst
#59

Very clear. Just for modeling purposes, you're talking lightly around 2 million sales then for this year from the new acquisition?

Karin de Jong executive
#60

Yes, as mentioned before, that's a bit difficult. So we -- it depends on the onboarding of these customers. So we expect some in the last quarter.

Operator operator
#61

The next question is from Mr. Beghin Christophe (sic) [ Christophe Beghin ], Kempen.

Christophe Beghin analyst
#62

Yes. I have straight question. Can you please quantify, if possible, firstly, the impact of being operating the Dutch and the Poland packaging facility at the same time in H2?

Karin de Jong executive
#63

So as mentioned earlier, so the impacts indeed is on the OpEx side. And as we said earlier, this is a level of detail we want to give on that.

Christophe Beghin analyst
#64

Okay. And then I'm aware, of course, it depends on the region division. But typically, on average, what is the lead time it takes to transfer, increasing in pricing, typically? I know it's a different situation because raw material prices have been showing more strongly than normally, but what is the typical lead time in transferring and increasing in pricing?

Rafael Padilla executive
#65

Yes. That differs a lot, as you said, depending on the region, right? So Latin America, and you see that, of course, with the figures, we are able to do it extremely, extremely fast, very agile. It's a very dynamic market. In the U.S., somehow lesser, though, there, you have a cash-based market in the Brands and Essentials part, where we acquire the raw materials for that. And it's somehow more dynamic, not as dynamic as in Latin America. And in Europe, it's more static, right? It takes some time, sometimes, therefore, we say towards the second semester. We're able to renegotiate some contracts to see how we can pass through those price increases. But also, as we stated in the press release, right, we are also working diligently in order to minimize this impact again.

Christophe Beghin analyst
#66

Yes. Okay. So let's say for the 3 to 6 months?

Rafael Padilla executive
#67

Well, again, we worked diligently in order to recuperate those margins, right? Regarding timing, goes more to the end of the second semester or [ at the beginning ].

Christophe Beghin analyst
#68

Yes, yes. Okay. And then second question is on Wichita. I noticed that in Q2, you have been -- yes, you initiated 3 SKUs, if I'm right? Can you maybe provide some qualitative explanation to that given the number of SKUs went down? Is that slowing down? Or are these high volume, high qualitative SKUs? Or can you guide me there, too, please?

Andrew Pulido executive
#69

Yes. So the majority of our focus on new product launches in the first half of this year has been heavily weighted towards the IV bags. And that's where we feel at this time is the most significant opportunity in the marketplace. And so we've chosen to spend a lot of efforts in Q4 of last year to get these -- to get the bags in a place where we can roll them out successfully, where we can maintain high service levels at launch. And so that's maybe why you see a little bit slower or a little deceleration in the launches in the second quarter versus the first quarter and prior quarters because we really wanted to give emphasis on this very important category. But as we continue to move through this year and next year, what you'll see is some continued launches in IV bags, and we'll continue to invest in that category. But then we'll also invest in epidurals and cassettes. This gives us a much more well-rounded offering and allows us to be more or less a one-stop shop for our customers, which for them adds a lot of value and being able to be a more complete hospital outsourcing partner -- pharmacy outsourcing partner for them. Did that answer your question?

Christophe Beghin analyst
#70

Yes, yes. And a follow-up, the reason why you're focused on IV bags, let's say, primarily in the last 6 months, is that because you should increase the upsell or cross-sell potential you currently see? Or is it a temporary trend you quickly wanted to anticipate? Or is it important to increase customer acquisition? What is explaining this typical choice?

Andrew Pulido executive
#71

Yes. Well, the need in the market is certainly the greatest because the IV bags are the most challenging to fill. So if you could imagine a hospital pharmacy setting, filling a 5 ml OR syringe, isn't challenging -- or isn't as challenging for a hospital pharmacy to run through their operations. When you start getting into larger IV bags, the process becomes much more cumbersome. And so from our standpoint, we felt like that added the most value to customers and allowed us the ability to take the work we've done and the customers that we've built in our OR syringe portfolio and expand the share of the wallet. And so from that standpoint, that gives us a lot of confidence that as we get into new categories like epidurals and cassettes that we will be able to efficiently and effectively add those new products on to these customers. So the need in the markets there, we feel it, and that's why we've chosen to focus on it.

Operator operator
#72

[Operator Instructions] And the next question is from Mr. Martin [indiscernible].

Unknown Analyst analyst
#73

It's Martin of [indiscernible]. A couple of questions from my side. First of all, you mentioned that you want to have a higher strategic level or more inventory. Could you more or less indicate how much more basis points as a percentage of revenue you are thinking of? And then secondly, you had nonrecurring costs of EUR 0.7 million. Could you break that down into the restructuring costs you mentioned? And the release of the contingent liability of an acquisition you made in the past? And lastly, in Q1, the revenues in EMEA declined by some 10% and then more or less, you stated that you were impacted by the number of prescriptions, which declined by some by some 12.5%. In Q2, the decline is more or less the same, again, some 10% decline. But in Q2, there was an increase in the number of prescriptions of plus 15%. So I'm a bit puzzled here. Could you give some more color on those developments?

Karin de Jong executive
#74

Yes. Maybe first, to start with the question on working capital. So indeed, working capital increased to 12% of sales compared to 10.8% last year and that's mainly because of the increased inventory levels combined with some higher receivables. So the increase in stock is mainly because of the increase in inventory levels in Brazil and EMEA. And as mentioned, we have decided to increase those levels to ensure product availability. Currently, we see the challenges in the supply chain because of COVID. So we also increased some volumes because of higher transportation costs, and we anticipated some price increases for our products. On the longer term, however, we expect to get back to around 10% of sales for working capital. So we do see this as a temporary build-out of our inventories, and we will -- we are sure that we get back to that 10% level as the situation regarding COVID normalizes again. Same for the receivable. That's a temporary thing, and we see that we can bring that back to normal levels again. So that's on the working capital. Maybe on the nonrecurring, so the release of the contingent liability in LatAm is around EUR 2 million and the rest is related to reorganization costs.

Rafael Padilla executive
#75

Yes. And on your question, Martin, on the number of scripts that we saw, you said it correctly. At the first quarter, we saw sales development in EMEA of minus 10.6. And in the second quarter of minus 9.4, so an improvement of 1.2. When we look at 2020, when we look back at 2020, in the first quarter, we have 2 months and 2 weeks of normal course of business, right? And then the last 2 weeks of March when the pandemic started, of course, the elective care decreased enormously. And we were able compensate or we were able to serve, we were very proud at that time, our customers with COVID-related items, on the protection, on the prevention, on the treatment, right? So that was that one. The second quarter, of course, the dynamic state. So there was much, much lesser elective care, and we were able to continue serving the customers at that time. Remember that we explained in some calls that some of the customers said that they were very happy with us that our trucks were going to their facilities or hospitals at that time to serve them with COVID-related items. So that's how we built the sales in different regions, but especially in the European region that you were referring to in 2020. When we go back to 2021, of course, we see an absence of those COVID-related items because the market normalized. There is another dynamic, but the decline on the elective care was there. And then what we explained during the previous calls is that out of 100 products that we serve to our customers, hospital pharmacies, community pharmacies, we normally see that it's 80%, it's a repetition prescribed script. And 20% is more the first script that is being generated, that is the graph that we always show in the presentation. So you could see it like a funnel, right, that gets when the patient gets back and refills the prescription. So that has this delayed effect.

Operator operator
#76

The next question is from Mr. Stijn Demeester, ING.

Stijn Demeester analyst
#77

It's on the receivable evolution. And can you sort of help me understand what drives this increase? And can you also disclose the evolution of the factoring versus the second half of last year?

Karin de Jong executive
#78

Yes. So we're around EUR 28 million of factoring currently. So what we see is that we had some delayed collections of receivable in the EMEA region that has to do with some implementations we had on ERP systems, where we responded a little bit. The collection was weak, so that fell in that period. So therefore, we are confident that this is a level that is temporary. The quality of the receivables [indiscernible] is not a problem. So therefore, we see that this is a temporary impact, and we can get back to normal levels and the working capital. On average, on the longer term, we'll go back to the 10%.

Stijn Demeester analyst
#79

Yes. Has there been a lot of preordering of clients facing those shortages that they perhaps try to secure 3Q orders already? Has that increased?

Rafael Padilla executive
#80

This effect, it makes sense what you are saying, Stijn. And -- but in the market dynamic, we have not really seen that.

Operator operator
#81

[Operator Instructions] There are no further questions at the moment.

Rafael Padilla executive
#82

So thank you very much, operator. And of course, thank you very much all for your questions and for having attended the call today. Thank you. Have a nice, pleasant day.

Operator operator
#83

Ladies and gentlemen, this concludes the event call. Thank you for attending. You may now disconnect your lines. Have a nice day.

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