Hero MotoCorp Limited (500182) Earnings Call Transcript
October 7, 2022
Earnings Call Speaker Segments
Okay. So we get started in a few minutes and what we'll do is that to start with, we'll have a round of introduction of our leadership team and management teams present here. So we have Sanjay. You can -- Sanjay Bhan, the Head of Global Business. You have seen him also the Head of Domestic Business earlier. Suresh, General Counsel. He advises us on how to stay legal. Thanks, Suresh. Of course, you've seen Swadesh, the architect of VIDA, and he's going to tell us more about it. You've seen Arun as well. The person heading this beautiful center of innovation technology CIT, which is world-class and state-of-the-art R&D center. Thanks, Arun. Good job. Malo, you've seen Malo earlier guys, in Hero World 2020 when we had, and is a Global Product Planning, Strategy and Performance Transformation Head. Thanks, Malo. I am expecting -- I'm speaking on behalf of investors, we are expecting a lot of premium products from you over the next 2, 3 years. Yes, but we will talk about that. Mike, he is our Chief Operating Officer and CHRO. Mike, all manufacturing, sourcing people all rely on you. Excellence. Ram, he's the Head of Procurement, our Chief Procurement Officer, heads Strategic Sourcing and Supply Chain. So all questions you want to ask on cost leadership, cost reduction, cost advantage, cost competitive. And then chips, not the wafers and the Lays, but of course, the semiconductor chips, he's here to answer. Ram, thanks for coming. Rima, our Chief Information and Digital Officer. She is going to take us into the era of digitalized future. Thanks, Rima, for joining. We have Ravi, heading the plant operations. You know Ravi, all the plants, everything depends on him. Ravi? We've got to get this product delivered. What have you announced Chandru? where are you? December 10, 2nd week. So we need to get that going. He'll get that going. He'll give probably earlier than that. Thanks, Ravi. I'm missing, of course, Chandru, you've seen, EMBU team, he was presenting the fantastic features and attractive price. Shekhar, where are you hiding? He's also part of our EMBU team, he heads the Strategy and Corporate Finance in the EMBU team. We have Saurabh who is looking after the product planning part of EMBU. As you can see, we have tried to create dedicated Emerging Mobility Business Unit. Varun, why don't you introduce yourself? Correct. Charging should be louder. That's the key thing in the EV. And last, but not the least is Mahesh Kaikini, and why I kept him last is a purpose. He heads the quality, which is extremely important from customer point of view, and eventually cash point of view as well. Thanks, Mahesh, for joining. Talking about cash, we also have Anuj Chandra from finance team, he heads Treasury and Investment. If you want to blame anyone for any investment in Gogoro, Zero, you can blame him, not me. Yeah, where is Abhinav. No, he is not there. All right. And of course, we have other members of the finance team. We have internal audit, corporate finance, we've have planned finance, we've got a powerhouse here. Good, with that done.
So thanks, everyone, for waiting. Thank you for your patience, and I really regret the delay. Pawanji should be in shortly, but not using any more of your time, we will get started. The way we'll do this is, we'll have Niranjan first talk about the company and he promised he'll do 10 minutes. So we'll do that. And then hopefully, we'll have Pawanji in as well. And after that, Swadesh, man of the hour will talk about everything that's here. We'll do Q&A right after. Just give me a second, Niranjan it seems Pawanji is walking down.
Big round of applause for Dr. Pawan Munjal.
Good afternoon, Pawanji. You want to come right on the stage. Thank you so much. So we'll begin with Pawanji's few words, and then Pawanji will hand it over to Niranjan to take it from there.
As I was walking down, I thought this place is packed. Packed to full capacity. But when I stand here, it is not. Namaskar, once again. Thank you for being here with us today, which for us and the entire Hero ecosystem and our partners is a big, big momentous day. I don't really have to say much. You have seen with your own eyes. You've heard us speak. Well, actually, so much within me that I can say, as I said earlier, there's been a lot of information overload. I'm glad that information overload was sent across to all the audience, both within the dome, as well as to the larger audience who are watching us virtually, who are watching the live stream. That is what we are today presenting to the world. As I said earlier, not just another product launch, but this we all saw is the launch of an entire ecosystem around the product. If I remember correctly, Umang, this is where we had met physically, the previous time, Hero World 2020, in February of 2020, where we had presented lots of new ideas, concepts, products and services. That was clearly a landmark day as I also unveiled our new vision, be the future of mobility. Another landmark day for Hero, where the first glimpse of that future of mobility from Hero has been presented and provided to the whole world. Clearly, we have been pursuing our vision very aggressively. And I want to reiterate the fact that we could have done this earlier. We wanted to go through those 200,000 kilometers, 25,000 hours of test after test after test. I'm not a test rider, but I myself have driven this vehicle a number of times on our test tracks. I'm going to do that right after this once again. A very exciting vehicle to ride, and I'm sure many of you are going to do that post this discussion here. Let me also say here that about 10 days back, I went across to a few of our facilities. The CIT being one, another one being where currently, the battery is being manufactured and packed. I can tell you the amount of hard work, the amount of diligence, the amount of faith all the teams have put in into these parts and the vehicles is tremendous. I really don't want to take too much of your time. We have been leaders of 2-wheelers across the globe now for 21 years with our ICE vehicles. We intend to carry that leadership forward now with our EVs also. This is just the beginning. I heard Chandru say this a few times, just the beginning, not just in terms of a product, just the beginning of our entry into electric vehicles. And I can already clearly see lots and lots that's going to happen on the horizon for us, for our customers for the world at large. And I talked a lot about the greater good for humanity and the world today. I'm sure you will appreciate if you've seen the videos from March 3 in Dubai and today, and many other times. I've been focused hugely on sustainability, on green and clean mobility, and the climate. It's not lip service at Hero. We are extremely, extremely serious about what we've been saying and what we have been doing here. Again, Niranjan, as I said, I can go on and on, but I know that everyone's time is limited. There are other things that you have to do, and I'm sure many of you have flights back. So I'll let Niranjan among and rest of the team here, talk to you, interact with you. I'm sure you would have queries, questions of them. So I'm going to leave you in very, very able hands. Thank you, and enjoy the test rides. Thank you.
Thank you, Pawanji. Thanks a lot for coming Pawanji. We know you have a tight schedule. Right.
Perfect. With that Niranjan will get started.
Hello? Yes. Umang, we get started now? All right. You introduce me.
So thank you, everyone. And so we have our Chief Financial Officer, Niranjan Gupta. He's also my boss. So I do everything he says. He just said introduce me. You know him. He knows most of you as well. What we'll do is, while he does 10 minutes very quickly, recapping Hero, he'll then hand it over to...
I'm sorry. Go ahead .
Told you, I do everything he says.
Okay. So thanks. I hope you're not sleepy after a fantastic lunch that Umang and team arranged. You're awake? Because I'm going to reveal a lot of secret information about M&A, acquisitions we are going to make, about Zero. So if you sleep, it will be your loss. You see. So absolutely, absolutely. So again, good afternoon, once again. Good afternoon. Thank you. Just helps me energize until, where is Swadesh? Swadesh and Mr. Charger gives me the batteries. So thank you. And also, we are joined by many people across the globe. So good morning, good afternoon and good evening, to all of you who are joining from various parts of the world. I already introduced my fellow leadership to you. But again, I would like to thank them for taking time and then be here with us. I know today is about VIDA. Today is about EV, today is about tech, today is about platform, today is about services. But before we get into that I just wanted to do a recap of our journey so far, as to how we have traveled to our leadership position, and then we'll move on to VIDA. So as you can see, and Pawanji talked about this, we've been the leader for 21 years in row. And this has been made possible through various things that the team has done, various milestones that we have crossed and you can see, for instance, the O2 arena, the famous The O2 arena in London where the Hero brand identity was unveiled. And from then on, we've gone on from strength to strength. 2016, the birth of the R&D center within 6 years, it almost looks like an R&D center, which has 100 years of maturity. That's the state-of-the-art R&D that we have developed. Within the short time frame, we have also actually expanded to 40 countries -- more than 40 countries. And last year, we crossed 100 million milestone. What's more important is that out of that 100 million, and thanks Sanjay, for giving me the data yesterday. 65 million actually has come out after 2011, which means that after we became Hero as brand identity. So that's, I think, a great achievement, of course, and we are proud of that. And finally, this year, March and now today, which is where VIDA takes us into a leap into future. I'd like to talk about our strong ecosystem because that's extremely important as we build our EV moving forward. Our ecosystem has been developed around various pillars, whether it is manufacturing excellence, our extensive distribution network, our sourcing and supply chain, which is at scale, and I'll talk more about each of these. Very powerful brands. All of us know that. R&D I spoke, and last, but not the least, the talent powerhouse. Because without people strength, without an institutionalized talent powerhouse, none of this can be possible. Let me take one by one, each of these. So when we take our manufacturing excellence, we have world-class manufacturing facility. We are all aware of that. And we do sustainable practices. We ensure excellence in quality. We ensure these are benchmark leading processes. We moved from just being in the part of North India, to actually rest India, and now South India, which is Chittoor factory, and global, which is LatAm and as well as Bangladesh, which we've talked about. Each of these manufacturing facilities are at a scale, which allows us competitive advantage other than the quality that we manufacture. Moving on, of course, what you manufacture has to be at the right cost. It has to be cost competitive. I can tell you that's the only thing that will make a difference in the long term between winners and losers even in the EV space, because cash burn cannot last longer. And already we have seen that markets are moving from cash burn to our traditional cash earn, and multiples of those. Hence, the cost leadership becomes very important. We have been partnering along the way, as you can see, with lots of global suppliers and local suppliers. We've been ensuring that people, partners, vendors, supply chain partners, dealers, all they grow with us. We've been focusing on Make in India from long before this became a catchword. More than 90% of our sourcing actually comes locally from India, only less than 10% we import. And this is exactly what we are going to do moving forward as localization happens in EV as well. All these products, which are manufactured at our world-class facilities and at cost leadership are actually sold, as we know through the largest distribution network. Of course, we know it. But what's very important is that it's not only largest, but it's actually the deepest as well. We reach across if you see the map to every nuke and corner of India because we believe in meeting the underserved and unserved people of the society, wherever they are, we will reach them. Mobility is not a style or a fashion statement unlike developed world here. This is a basic necessity. And therefore, it's very important for people to be lifted from the bottom of pyramid to the upper strata through their income only through this mobility. And we've been playing that role along with growth of India as an economy. Of course, as we do that we are moving into the new age virtual showrooms, digitalizing, putting all modern ways, direct to customer, all kinds of things that we are doing, which is to embrace the way forward with the new gen as well. Of course, India has been our strength, but we're not going to rest here. We've already announced earlier that we have plans to get 15% of our revenue from global business. Today, we have around 7% of our revenue coming from global business. The industry has got 25%, so we can easily achieve 15%. We've got geographical footprint. We've got distributors. We've got partners who are actually very strong in each of these countries, and it's about scaling up, and that's going to be another growth lever for us in our traditional segment. All of this, we've done through a portfolio of strong developed -- brands, which have been developed over the years. What's important as you see this slide is, of course, the marquee brand all of us know. You can maybe develop similar features, maybe develop specs. It's a matter of time, maybe compete. People can compete with us, but you can't replicate the trusts and the emotional connect that our brands have developed over the years. That cannot be done overnight, and that's what Hero stands for. And that's why we have these powerful brands which have stood the taste of time. So that goes through our core philosophy of how we develop brands. And of course, the R&D that we spoke about, and Arun is here, we got -- 2016, just 6 years back, this center was put up. We expanded to Germany as a next center. We have now more than 1,000-plus engineers and we've got all the world-class tools and technology that we have. Since we are finance guys as a number, over the last 5 years, we have spent more than INR 3,000 crores as far as R&D is concerned, and this is by far, much larger than any other competition. As a capital deployment principle, we are very clear that -- as far as our brands and R&D is concerned, they'll always receive priority of capital allocation, come what may. Of course, as we do all of these, we've talked about manufacturing, products, brands, distribution, we've ensured that we are doing this with sustainable, sustainable processes, sustainability in mind. You would have seen our detailed sustainability report as well, and we have taken very ambitious targets for future, which are there in our substitute report. Yes, you met the leadership team. None of this can happen without a very experienced leadership team, which you can see, most of them are here. And we are governed by a very diverse and experienced board. And these are what makes us long-lasting company way forward into future. Finally, if I were to summarize. As Hero, we have developed a very, very strong ecosystem. It's built on foundation of relationship, foundation of years of work. We built powerful brands which are built through trust and emotional connect, which can't be replicated easily. We are, of course, strong in India. We are leaders in India, but we are ready to actually scale up our global business operation, and that will be our next lever of growth as we do geographical diversification. And as you were saying that we are very strong in Splendors and HF Deluxe, entry and deluxe of the world, but I can tell you that we are developing, perhaps Malo, if I may say, the biggest portfolio of premium brands that any company would have in India, at least, over the next 3 years. And you will see that coming quarter after quarter, coming year after year. Finally, as I wrap up, this is our journey of ICE. The journey is not ended, as you see. There's growth levers on global business on premium, underserved, unserved. All of that is there. As we write the next chapter of our company, taking a leap into their future, leadership, in emerging mobility, let me invite Dr. Swadesh Srivastava. I also need to take a PhD. I have a FOMO in missing out PhD today.
Thank you. Thank you Niranjan.
You need to connect your laptop? Okay. All right. He has some secrets, which he didn't give to us.
So welcome, all of you, to dear investors here in the room, and everybody else watching from across the globe. As Niranjan said, good morning, good afternoon, good evening from wherever you are joining. Really exciting day. It's a really exciting day, and I hope all of you enjoyed what you saw today. And the people who couldn't be in earlier, I'll share some portion of what came out. And obviously, happy to answer any other questions. As Niranjan said, we have decades of experience. We have a very strong foundation at Hero. So as we go into the emerging mobility, as we go into the EV segment, we have a strong foundation on which we're going to leapfrog and that's what Niranjan mentioned, leapfrogging into the emerging mobility, leapfrogging into the EV business. It all started, as you know, on March 3, with the announcement of the brand VIDA from the house of Hero MotoCorp. And as you know, Pawanji shared that VIDA is about creating new legacy. It's about the purpose of providing the right solutions for a sustainable and cleaner planet. And it can only happen. So as I said, it is with the purpose of providing the best solutions for a cleaner and sustainable mobility in the world. The personality, the ethos behind the brand is to be -- to become the global changemaker ourselves and not just that. Also whether they are our customers, our stakeholders, our business partners, helping them become that changemaker along with us. I think then only we can bring a big change in the world. In order to do this, we had to build a team, which is going to bring all the strength, all the diverse experience. All the new ideas and all the great strengths we have at Hero. I'm very excited to share that over the last 1 year, we have been able to build a really solid team for EMBU. You met Chandru, Shaker, Kuldeep couldn't make it, but he's our Chief Digital Officer, Varun and Saurabh. They are holding important pieces of the EMBU, from strategy, from product, to technology stack, to obviously bringing the best sales and after sales offerings, and some exciting marketing, which you have already seen, right? For me, they are the strength, along with all the stakeholders at Hero. With this strong team -- we have been able to put, as you saw today, a great product in front of the front of the world. VIDA V1 provides class-leading performance and specs. It provides the best in the industry acceleration of 3.2 -- 0 to 40 kilometers per hour in 3.2 seconds for Pro and 3.4 seconds for Plus and the industry-leading range of 165 kilometers at Pro and 143 for Plus. And many other industry first, whether it's cruise control, custom mode and a lot of digital features, which you saw today. Moving on. As you saw that today, we launched not just a product, but an entire ecosystem. And why did we do that? The only way to create this category, which is still very nascent, as you heard from Niranjan as well, is by providing the right solutions for each aspect of usership and ownership, it can't be just the product. And hence, we have put out, along with the VIDA V1, we have put out the VIDA platform and VIDA services, which is going to handhold the customer, whether they are in the digital space or the physical space going from discovery to purchase, to full life cycle of ownership. On the connectivity, as you know, EV is a connected device and with our VIDA Cloud behind it, we are providing amazing connectivity features, which could be around navigation, trip analysis, over-the-air updates, remote charging, monitoring, track my bike, geofencing and many more. In terms of services, as we mentioned, we have taken care of the hygiene, but we are providing some of the leading -- some of the industry first service offerings as well, for example, remote on site. Moving on. So I actually wanted to show you all a few more specs and features which was there in my new presentation, but I think we'll share that across. When I realize this slide has come that I now have to talk about medium to long term. Going with that. So as you saw today, we have launched the EV ecosystem with the product and the platform and the services, which is going to help the customer adopt into the new EV world. That is just the beginning. That is just the beginning. In terms of the product, today, we started with Pro and Plus, which are our premium offering in the EV world. But as Hero, we cover different types of customers, and we cover scale. And that is what you'll show in our product portfolio going forward. We'll have other forms of scooters, which will cover to different types of customers over the next few years. And obviously, being the motorcycle leader, how can we leave the EV motorcycle opportunity. We will be -- no, please go back. Please, we will be bringing EV motorcycles as well in the coming years. In fact, the work is already going on that. And while we solve for the scooter and motorcycle form factors, what we are also working very closely with obviously our R&D and our EMBU tech team is providing new forms of technology, not just into the vehicle, but also the corrected features across your mobile phone and through our services. That will only get better with the latest technologies as we adopt. On the platform side, as you saw, we have just started with our experience centers, pop-up stores and the digital media. We are going to take that forward. And over the years, over the next few months and years come out with different types of connectivity features and subscription features, which will be available to our customers. And taking that further with all the data we capture through the platform and through our vehicles, we are going to bring out new business models and service models, and get into a platform play and not just a vehicle sales play. And the same thing you'll see through the servicing as well. There is a huge opportunity out there in terms of mobility as a service. And I think the fundamental building blocks of providing that mobility as a service are the right product and the right platform. And on top of what we have built today, we're going to be -- going into the mobility as a service segment as well in the future. Moving on. So what you see here is, we also spoke about some of these offerings in the event earlier that with our portfolio of offerings right now, we are providing best in the market financing. You have different types of ownerships and usership possible, not just purchasing upfront, but also leasing and learning. We have exchange offer, which is again, industry best and also assured buyback, which Chandru talked about at 70% return value. We also, not just with the regular short-term test ride, we also are providing 3 days long-term test ride, which should definitely solve for the anxiety and the concerns that customers have before getting into purchasing an electric scooter. So with that, as you -- some of you heard today and for the others who haven't that we are starting our bookings from October 10 and the deliveries will start from second week of December. The VIDA V1 Pro is going to be available at an ex-showroom price of INR 159,000 and VIDA V1 Plus going to be available at INR 145,000. Along with all the sales and aftersales offering and the exciting features, which you saw on VIDA 1, we have also solved for flexibility of charging. VIDA V1 is going to be -- you can charge VIDA V1 at our smart fast-charging stations, and you can also charge at home with a portable charger. What you see is that we have also provided removal battery in both the models, so you can actually remove the battery and charge at home, at office, wherever you want. So we have really taken charge of charging. So the range anxiety doesn't exist anymore in our customers. Moving on. I think Arun would do much more justice to the slide, but I think we just wanted to show you how we are actually putting our best minds and actually developing the heart and the mind of the electric vehicle. The battery is assembled completely in-house. We are getting the best cells and designing the best BMS to be incorporated in our battery. There are various -- Arun talked about various safety features in the battery, which is obviously a concern in the minds of the customers these days. And that's what we have solved for by design, by engineering, and by testing. Moving on. And similarly, the other important piece of the electric vehicle is the motor. So what you see here is one of the industry-leading design of the motor we have, and it provides the best efficiency for best acceleration and credibility, which again Arun spoke about this morning. And at this CIT, at this R&D center, Arun and his team has really tested this product so that we can claim that it is built to last. It is strong, it is safe, and it is robust. Different terrains and different environmental conditions, it has been tested for a long time. And this is going to provide that worry free ride we spoke about to our customers. Moving on. I think we covered some of that already with our digital medium, how we are approaching the customers, so we can move to the next slide. And we spoke about this as well in the morning that how our EV ecosystem is built on a technology stack, which we have created from scratch. It is packing -- many of the new age technologies, whether it's AI, whether it's ML, whether it's augmented reality, and we have built a foundational operational platform, which is connecting the customers, the brand and all the stakeholders in the industry to provide a seamless experience across digital and physical assets. Moving to the next slide. And dealers. Dealers are the source of scale and strength at Hero. And we have made sure that in the EV business, the EV scale, they have a strong role to play here as well. So they will be helping us in our experience centers as well. And over the next course of months and years, we're going to be rolling out different EV dealerships as well. And even today, a lot of our existing dealers are going to have a digitally enabled pods, which will provide the information in an immersive manner to the customers about the brand and the product from the EV world. This is just a glimpse of our battery assembly line where we are assembling the batteries for the 2 models. Moving on. And now I'm sure you guys -- you all are waiting for what is our scale up and what is our expansion plan. So we started with 3 cities, Delhi, Bengaluru and Jaipur. As you heard, October 10, the booking starts for these 3 cities followed by another set of 8 cities in India and the booking for those 8 cities is going to start in December. Next year, FY '24, we're going to have expansion to many more cities in -- across India. And at the same time, we are going to start our global expansion to Europe and LatAm. Thank you so much. I've done a lot of talking today.
This is for the next round.
Thank you for taking care of me. And at the end, we can only win the emerging mobility space, the EV space, if we play on the 3 strengths of Hero, which is create, collaborate and inspire. You have seen a lot of things we have created, which by the way, we have created with collaboration with our stakeholders, supply chain partners and manufacturing partners. But we also have a host of other business partners and brands we are working with, as you saw some of the names over there. And last, but not the least, the combined innovation strength of various teams at Hero, which brings the inspiration to get to the next stage. With these 3 strengths, we are sure that we're going to win the EV world and we -- similar scale of leadership as we have in ICE. Thank you so much.
Thank you so much Swadesh. Thanks, Niranjan. We'll just take a couple of minutes of a break, set up the stage for the Q&A. And yes, we'll place that up. For the Q&A, I'll request Niranjan, Swadesh, Mike and Dr. Jaura to come on stage. Give us a minute, and we just request you to join up on stage.
Thank you, everyone. Thank you so much, and thank you, Niranjan. Thank you, Swadesh. Thank you to the EMBU team, and thank you for the leadership. Thank you, investors for coming in. What we'll do now is, we have time for Q&A. We'll begin with the over the audience here. Please do raise your hand and state your name and the name of your company and then go on to ask the question. Yes, so very happy to look for hands up. Right, on the right here, yes, you want to go first?
Thanks, Umang. And congratulations team for the great product. Best of luck. My first question is on the battery standards because as we know there are 2 phases of battery standards, which are coming in, AIS-156. Can you please help us understand how well prepared are we for that for both the Phase 1 and the Phase 2 because you're going live in December, so I understand Phase 1 should be fine. So if you can just help educate on Phase 2.
So yes, we are basically -- as of today, let's say [indiscernible] 156. We are complying with the standard. We have the amalgamation, et cetera, and that's how we are able to sell that. We're talking about the AIS-156. There's quite a few of the standards that the government rolled out, I think, 2 weeks ago. And for that, there is 2 phases that are here. Again, some standards you're going to meet by in the next 2 months and then the larger set of things, we've to meet by March 31, 2023, so as far as we are concerned, yes, we will be able to meet both these steps of standards.
Great to hear that. And to the product team, any numbers which you can help us in terms of what are the kind of targets that you have in the medium term to -- near and medium term on the EV volumes?
I think, look, EV is right now just an evolving category, right? Overall, I think the penetration is around 4.8% as of last count of the 2-wheelers. What it requires is, companies like us to bring out products, which makes sense, which appeal and ecosystem. So the focus is going to be products that delight the customers. It's not going to go out of volume, target or a market share. In fact, market share is a misnomer right now. You talk market share when actually you have a market, until then you talk about how to grow the category. So which is what we are focused on. And therefore, our focus will be to keep coming out with our product pipelines into the market. And, of course, keep expanding from the 3 cities to the next 8 and then beyond. That's where the focus will be. And then the volumes and the shares will follow. Because EV is not just going to go about volumes and shares, XYZ. It's about how do you have a competitive ecosystem completely and which is what we are focused on, and which is what the first half of the presentation actually focused on.
[Indiscernible] middle brown shirt.
Congratulations team on the launch.
Satyam, do you want to introduce yourself?
This is Satyam from Credit Suisse. So congratulations on the launch. My first question is on the entire suite of collaborations that you have. Could you help, kind of -- talk about how do you see all the collaborations with Gogoro and Ather and Zero and now with VIDA? Adding complementarity and kind of helping complete the entire, in its entirety, which are the parts which you will be addressing and how they all kind of complement each other. And the areas where overlaps will be there as well. For example, the price point today suggests that the Ather, for example, it's not really a different kind of customer or product that you are trying to out, but there is a lot of overlap as well. So what's the thought process on that?
Yes. That's a great question. As I also mentioned that we'll have to create, collaborate and inspire to really win the EV segment. And as Niranjan said, this category is very nascent. I think all of us combined, not just us and our partner brands, but also all the other players in the market, I think we have to grow the size of the pipe. So I don't think there is really a competition as such. In terms of our offering versus Ather's offering, I think it's the same thing I would say. I think the category will only grow when there are enough good options of products and services in the market. So I think we're all playing that role. When it comes to our collaboration with Gogoro, again, you must be aware that there are use cases which are very [shopping] friendly, and then there are use cases which are charging friendly. And as we expand to more use cases and more types of cities, though both of them do play a role. So there also, we see that it's another lever to grow the category. And our latest announcement with Zero. That also is going to play a complementary role in building a piece of the segment in the EV motorcycle. So I think all of this put together is going to collectively grow the market, grow the category and help us mark our share in the market.
Any timelines you would like to talk about for the Gogoro plans and the Zero plans?
Yes. I think some of those we have mentioned in the past, and right now, since we are launching our VIDA V1 Pro and Plus, I think it's important that we let the market understand those products and so can what -- problems they are solving before we put out more very quickly. So -- but in the FY '24, you'll see some of these coming up.
And the other question on -- if you could remind us all the cumulative CapEx and investment that has gone in across these areas, across product, across capacity creation that we've done so far. And any thoughts on that going ahead over the next few years?
Yes. So why -- obviously, I will not be giving out you specific EV CapEx, but as you would have seen that we are very efficient in capital deployment. On the ICE side, we are already fully invested on capacities. Typically, we are having around 1,000 crores of CapEx annually. That's been the broad guidance. So as we have moved forward in this year and a little bit of previous year and coming forward, what happens is that the similar capital gets deployed more in EV and premium because we don't need to raise capacity. Equally, even for EV, because the assembly lines are not very dissimilar. So on the same assembly lines with a little bit of speed difference, you can do ICE and EV both. And we've got clients invested. We've got utilities invested. We were land invested. So honestly, there's a lot of capital efficiency that we pay out, but effectively, broadly, we expect it to be within a similar range. Of course, the investments are on balance sheet, so that you can see how much we invested in a little bit into Gogoro and now in Zero that we have announced. As we move forward, as the team, as the game steps up, as the penetration moves up, accordingly, we will keep deploying more capital. But as of now, we expect that to be within our current capital guidance, except that the deployment moves more to the EV and premium.
For the online audience, we are streaming live. If you have a question, please raise your hand, and we'll take the question from there. Right top, Chirag, in the white shirt. Chirag, do you want to state your name, company?
It's Chirag [Indiscernible] from Edelweiss. I have got 3 questions. The first question is slightly broader one. Customer differentiation that you are trying to achieve and not just with V1, but in general over the next 3, 5 years as you launch more EVs. How do you look to differentiate yourself given the plethora of options available? And how big is the role of pricing in the differentiation that you are looking at?
Okay. So as you saw today, we have come out with class-leading premium offering in the EV segment. And that is necessary as we spoke about to create the category from scratch because you need to show the power of the technology behind EV. You need to provide those features, which are not just going to solve for the basics of the mobility, but also make sure there is enough safety, connectivity and delight as well so that early adopters are going into that. But as we go on further, as I mentioned, our midterm plan, that we are going to have scooters and motorcycles in different segments, and we will start moving towards the mass mobility where the basics of the features and the value for that those basic features have to be matched, and we will definitely be coming out with those offerings as well. I missed out on your second part of the question, if you could just repeat that.
Pricing, how pricing is an important parameter for you because the pricing that you have announced today is the [indiscernible] products availability. In a sense, it's a reasonably premium product that you have launched.
So I think, again, we mentioned that pricing should always be related to the value of the product and its associated services provide to the customer. What we have launched today is at the top end, as you saw of the industry. And hence, it demands -- it can demand that price because we are providing that level of value. And as I said, as we are going into the next few years and addressing different segments and types of customers, we will use the same principle. It is about giving them the value which is useful for their needs. And for that value, make sure we have a price so that they get more out of it than what they pay for it. I think it's going to be a similar principle there as well. Today, what you saw is top end of the market, and hence that value comes with their price.
Let me just add Chirag on your product differentiation part. Unlike an established category or any other category where product differentiation will play probably a big role in who wins and who loses, in our view, it will be about who is able to deploy capital and cash more efficient. A lot of players will actually just go out of system in the next 3 to 5 years. There will be a huge consolidation that's bound to happen. It's going to be people who are -- companies which are able to leverage their ecosystem, who are able to leverage their capital, deploy it more efficiently, have got customer connect, have got customer base. Those are the people that are going to rightly win. Of course, there are few start-ups as well. So I think it's more about how you differentiate your business model, your capital deployment model that will determine. Of course, product will play a role, but it's not going to be that alone. But right now, of course, you see a plethora of products which are there. The second one, again, building on the premium part of it. As Europe, we've always started with the bottom end of the pyramid, yes? And therefore, this time, we have decided to build VIDA as the aspirational brand coming from the premium end. And then thereafter, we will be, of course, launching products in different price segments because that's much easier to do and establish yourself as a premium offering them coming down. That's how the market is also evolving. So I think it's to do with the timing, the cost structure, the market, and how do you take the premium image and then move on first. So the different strategy that we are adopting.
And second question would be on capacity. So say, 12 to 24 months out, what kind of production capacity you are preparing yourself, if you can share some light?
Chirag, we'll not be sharing any number today, but all we can tell you is that in line with our city expansion plan and in line with how we see demand picking up, for us, it will be very easy to ramp up the capacity. Because on the manufacturing side, we don't have to look out for a new land, a new factory, assembly lines, putting up is easier, the suppliers that we are partnering with are scale suppliers. So it's not that you have to go to another supplier for a bigger scale. So honestly speaking, it is modular and can be ramped up. And which is where I come back. So very efficient capital deployment, unlike let's say, some players who would have to actually go with a small scale and then go and find land, find factory, then scale up, which consumes a year or 2 years or sometimes 2.5 years. So while you're not giving out any number, but we can match the capacity ramp up with the demand generation that happens. Of course, it has to be cash efficient and a cost-efficient way.
[Indiscernible], I mean, we are going to start off in Chittoor, and will be modular, but the manufacturing process and revenue team have put in place, we can modulize it in any our plants as we go forward to have that kind of flexibility depending on how we ramp up in terms of volume.
I have a question on -- from the audience on -- Saloni, do we have Kapil online? You want him to ask the question. Gunjan will come to you after, and then Rakesh as well. Kapil? Go on Kapil, unmute yourself , go on.
So my question is, firstly, just wanted to understand that VIDA will be selling direct to customers and not using existing dealers. Is that a correct understanding?
Yes. So actually, as you -- let me explain. The GTM is that we will be selling to the customers through our experience stores and the pop-up stores and the pods which are there in our existing dealers. The connect to the customer can happen through our website, which customers can browse on their own. As we're going through the purchase journey, they get routed through the dealers who are at the back of our experience centers and pop-up stores are connected to those experience centers. So what we have done is, we have actually made it digitally first and digitally enabled, but we are still using the strength of our dealers. And dealers have a different variety of roads to play like associated with our experience centers, pop-up stores and the pods which will go into the existing dealerships today. And as we also mentioned, going forward, we'll also be opening EV dealerships where our dealer fraternity will be able to definitely play a role and take part.
Just to add Kapil, as we go beyond these 3 cities like Swadesh has said, and you saw in one of the charts, I think, which said that there will be VIDA standard, specs and any dealership that's able to upgrade to that standard or measure up to that standard, including the new ones, is where, from where we will sell. Of course, there will be direct to customer line as well, which are digitally enabled, but that will be a portion depending on the customer preference. So we will have both the models, physical and digital, and of course leveraging our own dealerships as well.
Okay. And one more question I had on the profitability of EVs versus ICE. At this price point, is the profitability or the gross margins comparable, including the benefit that you may get from PLI.
Kapil, you know the answer, right? So obviously, it is not. And it's again, it's about -- which is where, which is where adding questions from Chirag also, which is there. Is that the cost structures have to come down because even after the subsidies, the companies will be broadly minor positive on gross margin level. But yes, as it moves on with the scale, we expect the battery cost to come down, the cost will be reengineered from -- by the OEMs as well. And as the market evolves then the efficient cost structure will allow the EV to be profitable. But at this stage, I would say that rather than profitability or being profitable, one has to focus on that, am I more efficient vis-a-vis others or not. I think as long as you are there, then you are ahead of the game.
We'll come back to the room, the young lady in blue in the middle. Gunjan?
Thanks for hosting us, and it's been a really good session so far and good to see that product coming from you guys. I had 2 questions. Firstly, on the EVs as such. I mean, consistent feedback that we get from people who are already in the industries, it's not an issue of demand. It's an issue of supply. So I'm just trying to gather from you as to what is the readiness in terms of supply chain tie-up, speed in terms, be it battery, be it chips, as well as what is the sort of production capability that we are comfortable at this stage? I understand you can't share the numbers, which Niranjan mentioned, but maybe give us some comfort around that. That's first. And the second one I had, if you could share a little bit more on this network of HPCL, BPCL that you've mentioned on the presentation, what is it? And how does it align with Gogoro swapping network? How should we think about these 2 charging networks.
Excellent. I think the first part of the question, Mike, if I could request.
Yes. Thanks for the question. We all know that there has been a significant chip shortages over the last kind of 12 months or more. And we see that going forward. Ram Kuppuswamy, he was introduced a little bit early, him and his team, we've built up a new team. So the first answer to that is the strength of the team in terms of how we're actually working towards it. The second part of that is the relationships that we've been building over the last 6 months, not just with the direct, but the second and the third tier. Direct relationships and I have to say, the number of miles that Ram has put on over the last 7 months to build that relationship. So we've also got some longer-term contracts already in place in terms of the sale. And so we have, I believe, all the necessary pieces of the puzzle to make sure that as the ramping up goes from the volume, we have got the necessary supply in place. Going back to the manufacturing, as we said, Ravi and his team have built a capability, not just on the battery size, that's modular, but also on the final assembly. As Niranjan said, we can utilize our own existing client assembly lines. We're also thinking about dedicated lines too, but we've got the capability of modulizing, building them as fast as the volume comes.
Yes. On our tie-ups on the charging network, so those tie-ups are of very different nature than what we are trying to do with Gogoro. As I mentioned earlier, there are different use cases for swapping and charging. And we would note -- we will need both types of options in the market. What we're doing with our partners, HPCL and BPCL is there -- obviously, they have huge presence across all cities and all the prime locations where they can be. And those are important locations for our charging infrastructure to be placed. So we are in tie up with them. So they provide us the prime locations. They provide us the on-ground support and through that we are able to put our first set of chargers in these 3 cities. And as we expand, we have that tie up to make sure that we are at all the prime locations and we have the necessary on-ground support and on ground infrastructure to be able to build our charging station. So these are 2 very different approaches and both would be required.
Just to add Gunjan to that, it goes back to what we spoke about capital efficiency and cash efficiency. So you've got real estate, you got -- customers are used to going to those places. That's the best way you leverage that ideal asset and actually at the HPCL and BPCL and put your own chargers and then allow customers to charge. So I think basically, again, leveraging what exists as an asset in the ecosystem.
Just a quick follow-up. Maybe I missed it. Did you share the battery sizes for both the variants, which were launched and if you can share that?
So 7p and 8p, we have 2 sets of batteries. So in the 7p, we have 3.44 kilowatt hours, and the 8p we have 3.9 kilowatt hour. Yes. And on the charger we have -- chargers that we have, we have DC as well as AC chargers. So just to build on what Niranjan said and Swadesh said, wherever you put these, and if you've actually been on the rides, you will see 2 receptacles that are actually there for the fast charging, and one is for the AC charging, 2 of them. And also, one of the USPs of our VIDA 1 is it is interchangeable at [indiscernible] internal charger.
I'm going to ask one question each for a bit now. We've got lots of hands going up. Kumar Rakesh, do you want to go? I will take an online question afterwards and then come back to you, Hitesh.
This is Kumar Rakesh from BNP Paribas. Given that I have only one question, so I'll try to understand your strategic thought process about EV space. So going by the price point at which you are launching the product and the ramp-up, which you have planned across cities, it doesn't seems to be that you're targeting a large volume over the next year or so. So what is the thought behind that? Are you expecting EV ramp-up to be pretty slow or you expect EV ramp-up to be higher, but waiting for the time when the cost moderates enough that you start seeing business case for aggressively launching products or expanding volume?
Yes. So as you can see, I think we have a pretty set out expansion plan across the cities in India and globally. And as Niranjan was saying, we have decided that VIDA is going to be an aspirational brand, and we start from the top of the pyramid, which also allows us to get demanding customers. It allows us to build the best technology and with our supply chain partnership, and our manufacturing strength. Over the years, we're going to bring the cost -- the bulk cost down and be able to play in other segments as well. So I don't think we are not underestimating the demand growth in the market. We just want to make sure that we have set the right building blocks when it comes to the right product, the right platform and the services. And with that foundation being built, I don't think we are worried that somebody like us won't be able to scale. So we are not underestimating the demand. We just want to make sure that we are building the right building blocks and growing from there.
Yes, Hitesh, you want to go next?
So thanks for inviting us for this event. Actually, I was very impressed with the whole platform and the problem that you're solving in terms of giving the services, road step delivery and also charging. You can take it at home and all that. So my question is more like, I think what I've understood is you guys are thinking from a cost perspective, right, cost plus pricing which if you look at it from the competition, they are not thinking that way, right? So there is very aggressive price points in the market where there's a price point of INR 75,000 to INR 180,000, right? So -- and I understand that you're coming at a higher end, right? But if so, in the next 12 months, we are already seeing in many cities, 50% -- 30%, 50% of scooters actually shifting to scooters. So the adoption is very, very fast. So in the next 12 months, if there is -- if the price point doesn't come down, and it doesn't likely -- it doesn't look like the cost is going to come down given the EV shift that is happening globally and the material prices are going up. So how will Hero react? Because is there a cost plus pricing strategy? Or you will also become aggressive as you see the market evolve?
So we've never adopted a cost plus pricing strategy, not even for our current ICE segment. It's always based on what features are we offering, which segment are we launching in? What are the comparable products in the place and therefore, what the customer can pay and it's all based on that. And from there, it determines that, okay, then to get your margins, what is the cost that you are allowed to. So that's how we do, we never do cost plus pricing, it rather -- actually price minus margin equal to cost. So that's the same mathematically moving around, but there's a lot of difference. As far as EV is concerned, again, it's not a cost-plus pricing. It's not that the pricing is high because we're doing cost plus. We have launched at a premium. It's a premium offering. It's a premium product, premium offering. In fact, it's got more features than the most premium product in the market, right? And which is what in the morning session was explained. So we have come from that end. And for one of the continuous issues with or flagged for Hero has been that we've always come from an entry end and therefore have a difficulty moving up the premium. Of course, we're going to launch all the portfolio work that we are doing. We are coming at the premium end. Yes, 2 reasons. One, we want to start from there. That's a change in the strategy vis-a-vis what we did on the ICE. And the second, of course, is that the cost structures also have to get optimized. It's not that people when they launch a 80,000 or 1 lakh are able to get the cost structure down to those levels. So I think it has to be a balance of both and a balance along with the third pillar, which is the demand how it actually moves up. So I think it's a sensible strategy to move and we'll keep navigating along this path. But we will fill the other price points as well. So it's not by just lowering the price. We've to lower the cost structure to actually move to that.
So from my limited understanding...
Just a second.
I'll add technology angle to this. Now you can have a half motor in your electric vehicle which is a brushless direct current motor BLDC, which is very, very cheap. It will give you 25 kilometers to 30 kilometers an hour plus you can put a battery, which is a very low technology, simple chemistry, and you can get a product which is sort of -- or you can use a permanent magnet synchronous motor like we are using to get high efficiency. You can derate the motor, you can overrate the motor, depending on the torque you want, okay? So when you do that, obviously, you're offering a premium segment or premium this. Same on the battery, the cell chemistry that we -- the BMS, the smart [Indiscernible] that we put in. So depending on that as well, that is why -- I mean so if you say what is available in the market or what we are offering today, it's apples and oranges. I just wanted to add that.
No, I fully understand that technology is definitely there. I'm not questioning the technology. What I'm saying is mass volumes are at a different price point, right? And you will have to address that because that's going to be a big moat. ICE will not grow in the next 10 years, right? So from that perspective, EV has to be solved through a volume perspective. Second point I was trying to make is, how will Hero react? I mean, from that perspective, you can bring down specs, but you're coming at a very higher price point. You have already seen a player like Ola, which has already discounted the price because he could not sell at that price point, he also came in the same strategy. So that's the only feedback I'm giving. I mean, I'm sure we could have been heard about that.
We take that feedback. It's also -- this is. It's not about lowering actually the specs, yes. It's about coming with a different product offering at that price point. You also see in ICE also that happens, right? So as I said, in our pipeline of products, we have products which are going to address the different pricing points. It's what you choose to begin with is part of your strategic. Not that we are going to not address that segment of the market.
I think the earlier question also covered that different segment of customers will require different types of products. So we're just starting with one segment. That doesn't mean we'll not have more suitable and differentiated product for other segments.
Sorry. Ronak, before we come to you, online, we have a question from Saurabh at AMBIT. His question is, can you share other than the batteries, which are the other components that we are developing internally at Hero. With regards to components like motor, BMS, controller, et cetera. Sure. So what are the other components that we are developing internally at Hero with regards to components like motor, BMS controller, et cetera. What all are we developing internally.
So you start off with the controller, okay? We have the TC, which is the [Indiscernible] control on it. We have the electronic [indiscernible]. We have about 7 computers on this. So all these designs are developing with us. And then we are actually working with suppliers who are manufacturing them and working with us in terms of testing and development. Coming to motor, again, the motor design, actually, we have worked with [indiscernible] as we saw on the screen. So we are working with our developing those motors console with them. Battery, we buy the cells, and then we actually build the battery packs ourselves. We introduced the safety elements, the fire retardant materials, all that is done by us in terms of design and development, the thermal management is done by us. All that we actually do it now. And in fact, the batteries we are manufacturing out there also, the battery pack. So there was a real correction on that rating you answered 1.74 into 2 batteries and then 1.9 into 2.
Ronak, do you want to go next? Yes. Looking for hands going up. Please, center, middle, go on.
This is Siddharth here from Nomura. Sir, I had a question on the -- some of the initiatives you have taken like offering a 3 day test ride and 70% buyback within a year or around 18 to 16 months. So is there a risk of sort of disputes arising from these test rides, if there are higher returns or in terms of some of these purchase price currently, which you are offering, will there be a risk of sort of liability coming up in the balance sheet because of these initiatives?
You're talking about the buyback part of it?
Yes, yes.
So buyback, which is announced is that 70% value after a certain period of time and the way the business model works, is it works through insurance as well. So it's not like you want to pick up a balance sheet liability.
Got it. And would it be also possible to share the supplier for our sales and motors, if possible?
We mentioned that for the motors it's [Indiscernible] and for our cells, we get from LG.
Chirag Jain, from DAM Capital. Just wanted to get a sense, a lot of auto companies are creating a separate or a dedicated team for EVs, and they are also planning or some of them have already raised money for this entity. Do we have similar plans in a way to get like-minded strategic partners or financial partners and scale up this business in a big way?
So we already have our EV as a separate dedicated business unit. So as far as business unit is concerned, is dedicated, and we introduce you to the team to you. So it's operating as an empowered business unit. I think your question is more around should we be hiving it off as a subsidiary, just like many companies have been doing to actually get the valuation. Look, first and foremost, it is to ensure that the company should have an empowered business unit, which can operate like a startup, but equally leveraging the strength of the ecosystem that we just talked about in the first half of the presentation. As far as corporate structure is concerned, we keep evaluating structures from time to time. We don't have a cash need. A lot of players are doing it to actually raise gas. I mean our balance sheet is strong. But from a valuation perspective, and other pros and cons, would we do it, would we not do it? It's a question of continuous evaluation, which we keep doing. That's all I can answer at this point in time.
Raghu, white. Yeah, Raghu [indiscernible] .
Raghunandhan here from Emkay Global. Thank you for having us again here and hope to come again and again. So firstly, on the various use cases, there are scooters, there are motorcycles. Within scooters, we have the high-end city speed, low speed. And then we have B2B personal, within motorcycles, again, there are players who are trying to address the premium side of it. So which use cases you think would be the more pronounced ones in the next few years. And what would be the areas which Hero would focus on?
Yes. I think given where the EV industry is in terms of, you know it's a new technology, customers are just getting a hang of it. But at the same time, there's a lot of push from the government and many corporates as well to support and promote electric mobility as part of the fleet as part of whether it's subsidies, whether it's companies saying ex percentage of their fleet will become electric. So I think it's an interesting mix. What does that mean? I think what it means is that we have to make sure that we are providing the best from the technology, which you see from today's offerings to those people who really are looking for and similar offerings, as you also said, is coming in the motorcycle space as well. But can we ignore the big demand, which is coming in the B2B space? Can we ignore the big demand, which is coming in the other use cases with the middle segment of the market? No, we cannot. And I think we, again, mentioned earlier that in our midterm product plan, we are going to be actually addressing each of these use cases and not leaving anything behind.
Just a clarification on VIDA. If you can indicate what was the investment on the...
You want to be a little louder, you're going to...
If you can indicate what was the investment on the product and platform, if possible. And also, what would be the level of localization. Because recently, I think there have been a few cases where government withdraw the subsidy because of the localization issue.
First part, trade secret. Second part, yes, we are paying compliant. And therefore, our localization exceeds 50%, and we are completely within the laws and the rules, which is what we always follow. So you've taken adequate care to ensure that. As we move forward, let me address the question of localization as we move forward is, government has announced a lot of PLI schemes in advanced cell chemistry. And you can see a lot of players coming into that. Many have announced already capacities, sales as well, semiconductor as well. So the percentage of localization will go up. It will take probably 2 to 3 years' time, but then these capacities will develop. So it's more a question of the industry getting localized of those suppliers. And then, of course, one will buy the local component. We will always be in favor of localization. In fact, we will be proactively supporting our supply partners, like we have done in the past to actually localize by maybe collaborating, maybe telling ex capacity we will take, XYZ, so that we are able to get that assurance of the demand in the future. So we will be supporting the localization initiatives as well.
Left top, grey T-shirt, Darshan, you want to introduce yourself and ask your question?
[indiscernible] and the second aspect was what is the extent of collaboration that you are having with Ather because you both are going to source similar components. So are you trying to -- through you collaboration effort also trying to see if you can take some sourcing advantages by having a combined sourcing strategy.
So first, answer to the first question, again, trade secret. So we won't be able to give out all our vendor base and supplies. I think we have talked about motor and the battery part.
They are main ones anyway.
Maybe the less important ones like shock absorbers...
So does Darshan invests in...
[Indiscernible] offline. But okay, what was your second question? .
Regarding the sourcing strategy and getting the benefits of a larger combined sourcing through both Ather -- I mean, since you are almost 35% owner in Ather as well.
Yes. So actually, Ram and his team is already in talks with Ather, and we are definitely figuring out those as well, whether it's related to battery, whether it's related to the electronic console. There are various places where the synergies and the scale could unlock and especially in the semiconductor area. Those efforts are on, and we'll definitely be leveraging synergies.
Ram, since -- why don't you allow us a breather. A lot of question on sourcing. Maybe a couple of minutes from you, Mike, right?
Yes, absolutely.
Can you guys hear me? So maybe in reverse order, there are a few questions, so I'll take them as best as I can. So as Niranjan said, it is a trade secret, yes, but that said, one of the things I do want to talk about is that with many of these components, whether it cells, whether it is -- oh sorry. Whether it cells, whether it's a VMS or any of these components. One of the things that we try and do to ensure that we derisk our supply chain is that we have multiple partners. So even for cells for example, there are 3 different partners which -- who cells we already tested [Indiscernible] and we were ready to go. Of course, LG is our main partner here, we're starting with it, but there are a couple others that we have as backup. Because there was another question, I think, earlier around how do we derisk our supply chain. So we've taken multiple steps to ensure that we derisk. I think Mike spoke about the deep relationships we've built that kind of longer-term partnerships we've already forged. We've got contracts in place. And also, it's about having options. So if one IC is not available, can affect another and can I go to another source. So having those options not at a Tier 1 level, but at a Tier 3, Tier 4 level is critical, particularly understanding where the bottlenecks are in the market today. And lastly, I will say as much as I know, ICs are on everybody's mind. I'm sure you guys are tracking the market as well to know that at the higher end of the value chain when it comes to the applications of ICs, there is a level of easing that we're starting to see, given the slowdown that's happening in the world. Hopefully, that will percolate to the industry through the market back to a lot of the use cases that we have, which will make all of our lives a little bit easier and allow my team to actually sleep nights, and go home on weekends. Thank you.
We'll just go around the room, see if there are any more questions Yes, go top middle, you want to introduce yourself?
Yes. This is Ravindra [indiscernible]. So just on the sourcing front, I want to know from who is the partner for the wiring harness.
Okay, okay. Let me let me help everybody with this. Ram, let me help everybody with this. So, okay. So just for everybody, since we have investors and analysts who track a whole lot of other companies, they'd like to know who our partners are. As Niranjan has said, a whole lot of this is trade secret. When it does get spoken about, we'll talk about it. Let's get to something that we want to talk about as well, which is VIDA and everything else here. We'll take -- if there is any more questions...
Just one more question. Just a clarification about the prices about 1.45. It excludes the FAME subsidy, right?
It's net of subsidies, which are central subsidies, but it's not net of state subsidies. So the customer will see this ex-showroom price after getting subsidy, et cetera. But let's say, for example, if the customer is in Delhi, [Indiscernible] subsidy is not the issue.
One last question on the right, yes. Speaker? Try the other one. Introduce yourself and...
This is Nishit Jalan from Axis Capital. Sorry, I'm still not absolutely clear about the distribution strategy because that is the biggest strength of Hero at least in the ICE world. So just wanted to understand how you look in to capitalize on your strength. And if you can explain it a little bit more as to what does it mean by -- with our standard of dealers, what do they need to do and how do they upgrade? And will you have separate EV showrooms? Any numbers you can share or any thought process that will be great.
Let me start, and then I'll ask Swadesh to actually build that in. Firstly, we are saying there will be a few cities where we have experience centers. Experience centers -- the objective is to actually set the standards, standards of customer experience, standards of how EV should be sold, XYZ. So there will be a few cities, in the first 3 cities we're going to have experience centers for sure. Then we are saying that the scalable model will be dealerships, right? And those dealerships will have a certain standard specified. In any case, for instance, even for the Hero normal dealership, we have standard specified. Obviously, keeping EV customer, in mind and in VIDA standard that is specified. Any dealership, any dealer who is able to meet that standard or update to that standard. That is where we'll leverage or a new dealership, which comes with those standards, that's how it will expand. So that's a scalable model where we design the specs and standards. And then there is, of course, in parallel, right now, we are saying is pods. And the pods will be basically a mechanism, which are placed in the existing dealership, which actually ensure that the customers that are coming in at our different dealership points, we don't lose those customers in terms of leveraging them back into our system. So therefore, they'll be able to then order then leverage elsewhere plus the direct to customers that we are talking about.
I think Niranjan covered most of it. I think what we need to understand is, I think it's important these days that the brand goes to the customer. And today, the digital medium allows us to go to the customers in any city, in any area, right? And that's what the D2C is going to provide for us to be able to go with the customer. How we serve the customer in terms of sales and after sales, we have all these assets, which Niranjan spoke about and where dealers will play a role. But given -- sitting at the home, the comfort of their home, customers can definitely look at everything, book their test rides, book their purchases and they'll be fulfilled based on these touch points across the cities.
There's a question from the online audience. I'll just ask that, and that will be the last. We'll continue with the test rides afterwards. Warranty on the battery and replacement cost, how do we think about warranty on the battery and replacement cost. This is Harsh from B&K.
So the warranty on the battery that we have is 3 years and 30,000 kilometers that on the vehicle at 5 years at 3,000 kilometers. In terms of replacement strategy, you want to say a few words?
So I think as Arun said, we have a very strong and confident positioning on the warranty of the battery. Obviously, as you all know, there -- the battery technology, the customer are still getting used to it. But the reason that we have put the right product is because we know that our factory is going to last and we're able to comfortably put that warranty behind it. But if there are areas where there are issues with the battery usage, where we find that there are use cases through which customers are not able to utilize the full strength of the battery, our approach is very clear. Customer comes first. We want to make sure they get what they deserve from this product and from our ecosystem, and we'll make sure that if this is something which -- for which we need to replace the battery, we will do the rightful thing. All those details, I think we'll get to once we are in the market.
Thank you, everyone. Thank you, Dr. Jaura, Niranjan, Swadesh, Mike for taking the questions. What we do next, and thank you all the audience for being here. Thank you for your questions.
Thanks to everyone, and we hope and we believe you will enjoy the test rides. We are planning for test ride?
We're doing this test drive.
And I think more importantly, we believe and we hope that you will also enjoy our EV ride into the future as a company. Thank you.
Okay. We'll walk up, maybe do take off 5, 10 minutes and then walk to the test drive track. Everyone, welcome upstairs. Thank you so much.
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