Home / Transcripts / India Shelter Finance Corporation Limited (INDIASHLTR) · November 4, 2025

India Shelter Finance Corporation Limited (INDIASHLTR) Earnings Call Transcript

November 4, 2025

NSEI IN Financials Financial Services earnings 60 min

Earnings Call Speaker Segments

Operator operator
#1

Ladies and gentlemen, good day, and welcome to the India Shelter Limited Q2 FY '26 Earnings Conference Call hosted by ICICI Securities. [Operator Instructions] Please note that, this conference is being recorded. I now hand the conference over to Mr. Renish Bhuva from ICICI Securities. Thank you, and over to you.

Renish Bhuva analyst
#2

Thank you, Ruchi. Good evening, everyone. Welcome to India Shelter Q2 FY '26 Earnings Call. On behalf of ICICI Securities, I would like to thank India Shelter management team for giving us the opportunity to host this call. Today, we have with us the top management team of India Shelter represented by Mr. Rupinder Singh, MD and CEO; Mr. Ashish Gupta, CFO; and Mr. Rahul Rajagopalan, Head of Investor Relations. I will now hand over the call to Mr. Rupinder for his opening remarks, and then we'll open the floor for Q&A. Over to you, sir.

Rupinder Singh executive
#3

Thank you, Renishji. Good evening, everyone. On behalf of the company, I extend a warm welcome to all of you. Thank you so much for joining us on the call today. Let me start with some broad macro updates. Headline inflation is expected to stay towards the lower end of RBI's target bank in 2025, '26, after experiencing significant moderation during H1 financial year '26, mostly as a result of sharp correction in food prices. Despite flooding bought excessive rainfall in a number of states, the prospects for agriculture industry remain positive. Adequate reservoir levels, helpful policy actions and above normal monsoons in the majority of regions all contribute to this promising outlook. With significant increase in sales of fast-moving consumer items in rural regions and positive sales of tractors and motorcycles, rural demand is expected to stay solid. GST 2.0 reforms are expected to further boost private consumption and domestic demand. And high festive sales volume and consumer emotions already indicate a revival in household discretionary spending in both rural and urban areas, which should help credit expansion in upcoming quarters. The growth outlook is still supported going forward by reduced inflation, increased capacity utilization, favorable financial conditions. In the short run, the government's persistent emphasis on CapEx spending, GST changes and better lending conditions should increase aggregate demand and support the sector's strong momentum with robust loan demand. On that note, let me move towards the quarterly update of India Shelters. We are pleased to announce that the company delivered another quarter of performance. We delivered an AUM growth of 31% year-on-year, reaching an AUM of INR 9,252 crores. In quarter 2 financial '26, we disbursed INR 931 crores, registering a growth of 12%. In quarter 2 financial '26, we added new branches, 9 new branches as a part of branch expansion strategy. Geographic presence stood at 290 branches as of 30th September 2025. Gross net Stage 3 came at 1.2% and 0.9% as of 30th September '25 as against 1.2% and 9% same year last year, 30th September 2024. On profitability metrics, PAT for the quarter came in at INR 122 crores, registering a growth of 35% year-on-year and 2% quarter-on-quarter. Return on equity stood at 17%. Our net worth now stands at INR 2,914 crores. We continue to see demand and growth potential in affordable housing market in Tier 2 and Tier 3 cities supported by government policies. Our guidance remains same. That is branch addition of around 40, 45 year-on-year, of which we already opened 33 in this financial year, that is H1. Maintained spread of more than 6% in medium term, credit cost around 40 to 50 bps and loan growth of 30%, 35%. Now, I would like to hand over the call to Ashish Gupta, our CFO, to take you through the financial metrics. Over to Ashishji.

Ashish Gupta executive
#4

Thanks, Rupinderji. Good evening, friends. Let me take you through the key financial numbers. We have ended the quarter September '25 with AUM of INR 9,252 crores. Year-on-year growth in AUM is 31%, quarter-on-quarter growth is 6%. Total income for the quarter is up by 30% year-on-year, largely driven by 31% growth in AUM. Our portfolio yield is at 14.9%, which is stable year-on-year basis. Our disbursement yield is also running at same level. On funding side, we have diversified borrowing with more than 30 counterparties. Average borrowing tenure is at about 8 years. Our bucket cost of fund is down by 10 basis points in Q2 to 8.5%. Total reduction in cost of fund in the last 9 months is 30 basis points. Our marginal cost of fund for Q2 is at 8.1%. Thus, we expect to see another 20-basis point reduction in our bucket cost of fund by year-end. We have received a sanction of INR 550 crores from National Housing Bank, which we expect to draw in the next 2 quarters. Further, we have received a sanction of INR 500 crores from SEBI for the first time. This will help us to further diversify our sources of fund. Our lending margins are consistent above 6%, in line with our guidance for medium term. Net interest income is up by 33% year-on-year, 5% quarter-on-quarter on the back of growth in our AUM and improvement in spread. Coming to OpEx. Our year-on-year growth in OpEx is lower than growth in AUM, resulting in better cost ratios. OpEx to AUM for the quarter is at 4.1%, down by 30 basis points year-on-year. Cost to income for the quarter is at 35%, down by 170 bps year-on-year. On asset quality side, Stage 3 is stable at 1.2%. Our credit cost for the quarter is stable at 0.5%, in line with our guidance for medium term. Net Stage 3 asset is stable at 0.9%. PCR for Stage 3 asset is stable at 25%. Our total ECL is INR 73 crores against the regulatory threshold of INR 43 crores. Thus, we have adequate buffers are in place. PAT for the quarter is at INR 122 crores year-on-year up by 35%. ROA for the quarter is 5.8%, up by 20 basis points year-on-year. ROE for the quarter is 17% on an annualized basis with a leverage of 2.9x. On liquidity side, we are comfortably placed with a liquidity of INR 580 crores and undrawn sanction of about INR 1,500 crores. Our ALM is positive across all the buckets. With this, I conclude, and now we can open the floor for Q&A.

Operator operator
#5

[Operator Instructions] We take our first question from the line of Raghav from AMBIT Capital.

Raghav Garg analyst
#6

I just have 2 questions. One is what is the bounce rate for the quarter? And if you can give me a split by housing and nonhousing book? That's my first question.

Rupinder Singh executive
#7

So bounce rate is into a tune of 20%, 22%, which happens, that is on quarter-on-quarter. Sometimes if there is a weekend Sunday or something, it goes spikes by 1% or 2%. Otherwise, range between 20%, 21%. That is something we keep maintaining around basically.

Raghav Garg analyst
#8

Okay. And what was the split between housing and nonhousing in terms of bounce rate?

Ashish Gupta executive
#9

So, there is no difference between the bounce rate between the HL and LAP. So broadly, we are catering to self-employed segment in both the loan product category. So, there is no much difference between the 2.

Raghav Garg analyst
#10

Understood. Second question is a couple of affordable housing finance companies which have reported yet have shown some slippages come through. What are your thoughts on the industry collections and asset quality given that even your Stage 2 ratios have gone up? Just some of your thoughts will be very helpful.

Rupinder Singh executive
#11

So I think last 1.5 years, there is a discussion which is running around this piece particularly. And there's an obvious reason because of overall industry we see not only affordable housing, but when we talk about rest of the products, whether it's MFI sector, unsecured, so there's a heat around that piece. And if there's a heat around piece, you'll always find that 1 product in other way, some other way do impact the overall ecosystem basically. So, there's a slight spread. But having said so, affordable housing companies do have one strong support in terms of getting selection fast, quicker and better in that piece. And this is a reason that even if customer slippage and moves to further stage, which is 90 degree and above GNK level, the opportunity with affordable housing company, they're always there to bring it back. So, a little bit up and down that keep coming. It's a long-term business. So, every quarter can't remain the way it is earlier, one. But yes, I think most of them are in the range bond basically.

Raghav Garg analyst
#12

Understood. Just for second half, what kind of disbursements are you budgeting? Sorry, second quarter disbursement growth is only 12%. It was trending at 25%, 30% before this. So, how are you thinking about disbursements in the second half? And then will you still stick to a 30% plus growth guidance on AUM for the year?

Rupinder Singh executive
#13

Yes, I mentioned during my early commentary that we'll be going to maintain this growth rate of 30%, 35%. This quarter, definitely, like rains and all and because of GST coming late and people try to hold back anything. There are so many answers can be given around. But as I said, a month here and there what impact as the prospect of business and the momentum that has been built, that's going to remain there basically. So, 30%, 35% of AUM growth, you can easily consider that happening in coming quarters also.

Operator operator
#14

We'll take our next question from the line of Darshan Deora from Indvest Group.

Darshan Deora analyst
#15

Yes. Firstly, congratulations on a great set of results. Actually, the question I also had was on disbursements. I think you've already answered that. So hopefully, the disbursements will pick up in the second half.

Rupinder Singh executive
#16

So, this normally trend which has been seen in history also in the past also for not only myself, but most of the companies around, H2 is always considered to be optimistic when compared to the H1. H1 has many factors, seasonality factors picking up and things on that streamlining those things. So, I think there is no reason that we should have a notion around that this moment is not going to come up. So effectively, as we are in mid of quarter almost there, we can see that this traction is coming back in terms of taking to the -- as the numbers keep building on. But I think it be more like a forward-looking statement, but always H2 you will find better than H1 in that sense.

Darshan Deora analyst
#17

Congratulations to the entire team.

Operator operator
#18

We'll take our next question from the line of Sonal from AMSEC.

Sonal Gandhi analyst
#19

I mean, there has been this question earlier, but just wanted to check how does the connection trend in October? And also, I mean, disbursements were slightly slow, not just for you but for the entire industry. So, how is the demand per se? I mean, is there any challenge in demand? You just answered that partially saying that previously is better. But anything that we are seeing on the demand side? And also, if you could talk a bit about the rejection rates, how they were in 2Q this year and how is it in the previous year?

Rupinder Singh executive
#20

So, if you talk about demand, which comes in form of new customers coming for log-ins and all, I don't think any challenges coming around that piece. But as last 1.5 years, everyone has tried to stringent their norms. Definitely, that has reduced certain amount in terms of suspension rates for me as well as most of the people which we keep also sharing along with you guys basically. Going forward, as we see that trend looks that is going to a little -- some more couple of months, and I think it's going to come back because August was not a great month to have basically, if you ask me. But as we see September coming up recently well, that was the quarter. This is the beginning of next quarter. So, I think we'll be able to come back as per the trend what we have seen in the history year or 2 years or 3 years back basically.

Sonal Gandhi analyst
#21

Congrats on the quarter.

Operator operator
#22

Next question is from the line of Shweta from Elara.

Shweta Daptardar analyst
#23

A couple of questions. Sir, could you throw some light on the LAP portfolio? How has been the foil now? And how are we distinct vis-a-vis industry? Second is also, you sort of alluded to this, but still just don't mind me harping on it. So, 30 DPD has spiked to 4.7%, even Stage 2 has spiked, but we've not seen much of movement in our PCR or ECL provisioning. So, if you can provide color there. And also, any sort of customer cohort or ticket size or region-specific challenges? I remember last quarter, you sort of pointed out Gujarat, Uttarakhand growing slower and certain sort of challenges in particular markets. So, if you can just throw some color there? And lastly, just a data keeping sort of a question, like what is the attrition rate?

Rupinder Singh executive
#24

Yes. Lot many questions. And if I miss something, please point me out in between, Shweta. So, if you talk about LAP per se, we try to focus again, the norms are not very different, where the FOI in terms of 50%, 55% and LTVs are lower than 50%. That is for the LAP portfolio. Our focus largely in this Tier 2, Tier 3 market that wanted to remain for the self-employed segment. Most of them who are generating their own income in those markets by serving those vicinities and all that to remain there particularly. So, this is a focus area particularly. So, if you talk about month-on-month, we are seeing observing that in some months, there is a spike, which is coming, some months it's dull and there can be various factors around that. Sometimes it's a monsoon, sometimes multiple things. But our thought is not to go break into month-on-month basis. It is ultimately to continue to remain in that segment of 30%, 35% of growth that we are committed and that we are focusing on directly per se. You talk about some terms of Stage 2, right? Can you please take it up, what she exactly said, what numbers she was talking about?

Ashish Gupta executive
#25

Can you please come again?

Rupinder Singh executive
#26

Can you repeat, Shweta, once again?

Shweta Daptardar analyst
#27

Both 30 DPD as well as Stage 2 saw some material spike, right? And we've been seeing this trend formation like over a year now. So, any customer cohort, any specific ticket size or any geographic challenge you want to attribute this to?

Rupinder Singh executive
#28

So, I can give -- yes, there's a 20 bps hike than the previous quarter. Obviously, this is hike, which is there particularly. But as we see the traction coming in month of September back, as I mentioned, August was a literally not as a great month. But as we've seen that, we feel that there's going to be sticky around this piece, a little bit more, maybe 4.7% come to 4.5% or something that way. That's what we've seen so in current times. But let's see how the things turn around basically. So, we don't see things going out of proportion or something that we have to worry about it. So this is some trends in market that we're also passing through, but we are confident we'll be able to pass on. So, I don't think that we have to read very much large numbers out of this between the lines basically.

Shweta Daptardar analyst
#29

Sir, lastly on the attrition rates – lastly on the attrition rates?

Rupinder Singh executive
#30

Attrition remains constant in the same range, what is -- we are observing in last year or 2 years. In fact, today, Board has been kind enough to approve the numbers what we discussed last time to include all the branch managers under the ESOP scheme. So almost 13.75 lakh of stock options will be given to the branch level. We are going to increase -- include almost 500 new employees in the ESOP pool, which is a pretty large to cover them under that scheme, which are normally the frontline staff, which includes branch managers, branch collection managers and good performing branch managers. So these are the some tools that we are using it and we are hopeful this is going to support in one way or other way for the efficient site also.

Shweta Daptardar analyst
#31

Congratulations on a good quarter.

Operator operator
#32

We'll take our next question from the line of Renish Bhuva from ICICI Securities.

Renish Bhuva analyst
#33

Congrats on a good set of numbers especially during current time. So, my question is actually related to that thing. So, we have more than 40% share between INR 5 lakh to INR 10 lakh ticket size. And most of the players especially in the LAP segment or a few of them from the affordable housing segment as well, highlighting stress or they have changed the strategy to disburse on stop below INR 7 lakh ticket size loans, which essentially means that the stress in that segment is relatively higher. So what is the performance of this particular pool? And also how confident you are that over the next 2 to 3 quarters, this segment should not sort of result in a hard it than what we [ indiscernible ] currently?

Rupinder Singh executive
#34

So, Renish bhai, if we compare the same quarter compared to the last year, typically in this ticket size, what we're talking about INR 5 lakh to INR 10 lakh and around that fees, our numbers largely remain same, that fees. I can understand that a few of the institutions which are not -- may not be part of housing finance company, they might be finding this problem because it is a point of discussion which happened many times in the past also that, if you don't have a SARFAESI rights, then there is always scope of struggling on that fees. So, I think that challenge does come, because those rights are not for the institution which are not a housing finance company or the bank. So, there they find this kind of challenge while doing that fees. So yes, it is slight stress, that stress percolate with a -- more intensity if you don't have tools to control that piece. So fortunately, as a housing finance company, there are some role which has been played by the SARFAESI that way to curtail that fees. So that remains almost same when we compare year-on-year. Same September numbers continue to remain the same number when it's a 1993.

Renish Bhuva analyst
#35

Got it. Okay. So concluding this, I mean, we don't foresee any risk from this pool in coming quarters.

Rupinder Singh executive
#36

So we are continuing with this pool. We are not stopping it because we get a better yield than in the market where we operate Tier 3, Tier 4 self-construction houses, someone who want to extend his home. There are quite a few cases where we get this opportunity around.

Renish Bhuva analyst
#37

Got it. And just a last question on the return on equity front, right? So we are already touching 17%, been sustaining that number from the last few quarters. And now given your growth guidance of 30%, 35% with increasing leverage, where do you see ROE settling in near term?

Rupinder Singh executive
#38

I think there are many aspects to that. But I think what we focus is not something we just focus on ROE alone. So the guidance remains same on the typical 3, 4 points. And you can easily calculate. It's not difficult to make it up. So we want to continue where credit cost remains in the same segment of 40, 50 bps. That's our thought. And again, going with the loan growth of 30%, 35%. So more than focus, our objective is more on the operations side. But what is running around, I think that is something -- it doesn't look out of scope that is quite manageable. So we don't want to comment on ROE per se, but I think in a range probably where there's expectation around.

Operator operator
#39

We'll take our next question from the line of Shreepal Doshi from Equirus.

Shreepal Doshi analyst
#40

My question was pertaining to the BT out rate for the quarter. If you could give that detail.

Rupinder Singh executive
#41

Yes, Shreepalji, I think when you see the market trends are a little tough, you always find there is some green shoots also, and I think BT out rate is one of that. What we're realizing BT out rate is curtailed well decent in the range bound what we talk about. I think that is again 4%, 4.5% of BT out range, what we can see around basically. That is the thought, which is comparatively slightly better than what it was a year back or 2 years back basically.

Shreepal Doshi analyst
#42

Okay. Got it. And sir, on the cost of fund side, so how do you see that number ending for FY '26? And what percent of our bank borrowing is linked to repo and T-bill? So how do you see that benefit flowing in on the cost of fund side? And where do you see it ending for the full year?

Ashish Gupta executive
#43

So on the borrowing side, about 32% of the borrowing is linked to repo rate or T-bill, wherein largely the benefit has already flowed in. And remaining borrowing, about 15% of the borrowings are at fixed rate and rest of the borrowings are linked to MCLR rate, wherein the benefit is coming in a very gradual form. But the good part there is that if we see our bucket cost of fund, that is at 8.5%, incremental borrowings are running at about 8.1%. So the blend of the new borrowing and the old borrowing will keep changing. So we expect that by year-end, we should be having another 20 basis point reduction in our overall bucket cost of fund.

Shreepal Doshi analyst
#44

Okay. So further 20 basis points of benefit is what we expect for the full year.

Operator operator
#45

We'll take our next question from the line of Subhranshu Mishra from PhillipCapital.

Shubhranshu Mishra analyst
#46

Just wanted to check on the BT out. What is the percentage of AUM which goes out on a monthly basis? What's the total teams --

Operator operator
#47

I'm sorry, your voice is not very clear. Subhranshu, can you use your handset mode, please?

Ashish Gupta executive
#48

Yes, Shubhranshu. So, BT out as a percentage of average AUM is in the range of about 4.5% to 5% briefly and that is consistent in last 2 quarters. But if you compare it year-on-year level, it is down by about 100 basis points.

Shubhranshu Mishra analyst
#49

Okay. And do we have a dedicated team to address this attrition?

Ashish Gupta executive
#50

Yes. So we have a centralized team who is engaged in the customer retention. So whenever we come to know that customer is looking out for a loan, our team proactively connect with the customer and try and retain the customer.

Shubhranshu Mishra analyst
#51

Okay. And what is the major reason of still the people who are going out? Is it just a drop in interest rate because they again have to pay fees any which ways for the loan, right?

Rupinder Singh executive
#52

Very difficult to judge that at the moment when it's moving out basically. But largely, there are 2 reasons. One is going for the more loan amount. And yes, obviously, rate drop is also the option which is there. And when you are operating these markets, there are nationalized banks and all, which does operate at very, very lucrative rate, that's an option given. So irrespective of paying fees again and all, that location is good enough to move out some way sometime.

Shubhranshu Mishra analyst
#53

Understood. And given the fact that you spoke about the nationalized banks, are these guys also chasing us in treasury to take up loans? Are they coming up with a cheaper pricing for us? What is the translation of these cuts till now for us?

Ashish Gupta executive
#54

So if you talk about the PSU bank specifically, so PSU banks, if you -- if you see the borrowings are linked to MCLR. And there is not much movement in the MCLR of PSU banks at this point of time. So the benefit of rate cut from PSU Bank is limited to about 20 basis points till date. But we expect that as the deposit ratio between the new and old will keep changing, the benefit will keep coming gradually over the year. So as and when the reset of those borrowings will come, the benefit will keep coming on that borrowing.

Shubhranshu Mishra analyst
#55

Right. And have they become more -- both PSU and private banks, have they become more aggressive towards the treasury?

Ashish Gupta executive
#56

So, liquidity in the overall market is quite good at this point of time. So, everybody is looking for like quality lending. So, we are seeing like good aggression from the bank side to fund at this point of time.

Operator operator
#57

Next question is from the line of Abhijit Tibrewal from Motilal Oswal.

Abhijit Tibrewal analyst
#58

I joined about 15 minutes late, apologies. So, in case my questions are repetitive, please let me know. I'll look up the transcript. So just 2 things I wanted to understand. One is, I mean, a lot of participants in this call have already asked about asset quality, the fact that Stage 2 is inching up. And we are seeing that across some of the other affordable housing finance players as well. Again, I mean, pardon me, but I don't think this is just a seasonality what we are seeing today because somewhere there is an acknowledgment that in addition to seasonality, which is about maybe range in the second quarter, there is also some spillover that is being seen from MFI micro LAP into affordable. Somewhere we see an acknowledgment that, hey, there are pockets like maybe Chennai, Surat, Tiruppur, right, which are exhibiting some localized stress, again, primarily because of tariffs. So, I mean, I understand, I mean, like in last year, right, but pulled back very, very strongly in the fourth quarter. But this year, is it looking like any different? Or do you think that this is just a 1H deterioration and things will definitely get better once we move into the second half?

Rupinder Singh executive
#59

Thank you, Abhijit. I think we answered this question. But yes, we have not only said only seasonality. We said when overall industry is impacted. So, some heat gets fed into entire ecosystem, and that does affect a little bit. But what you have to see how -- what are the growth rates and how we are reacting to that piece. That's an important piece. Fortunately, the market where we operate, the ticket size is the tune where we can apply various norms. And this is a reason though there are certain slippage in certain buckets. But when you talk about the overall number, whether it's a credit cost or this thing, we are able to maintain. So, dynamics keep changing month-on-month, quarter-on-quarter, that's bound to happen when you're running a long-run business. So, does it going to affect it? It is only help you to prepare better. That's our thought. That's our philosophy working around that piece. You have seen since especially the last quarter of previous year. And I think that was the obvious reason that preparation helped with that side. So, I think that keeps building our capacity and appetite to face these kind of changes which is happening and which are very dynamic particularly. So, I don't think that we have to overly concerned about it. But yes, operationally, how to execute that is more important that we on the job. And maybe that's why this set of customers moves to 90 plus, bringing them also become easier because the tools which are available in form of SARFAESI or in form of LTVs and all, and that's being used very effectively. And you can see also even there is some inching which happen in certain DPD certain buckets. But if you see the GNP is very well in control, that happens particularly that way. So instead of going month-on-month basis or quarter-on-quarter basis, there may be a little flip here and there, but our focus is more on execution and we are confident around that side.

Abhijit Tibrewal analyst
#60

Got it, sir. And then the last question I have is, I mean, earlier in the call, I saw that, I mean, you continue to guide for that 30%, 35% year-over-year growth in AUM, I think which is a very good premium. I think that at our current size, which is about INR 9,200 crores of AUM, we should do that. Having said that, sir, don't you think given that, I mean, at the overall industry level, if there are some concerns emerging, maybe -- and also because we have a good exposure to the self-employed customer segment as well, don't you think it will be maybe a little prudent to slow down a little bit, see how things evolve and then kind of maybe grow strongly after things have settled down. So just wanted to hear your views on how we are approaching this given that I -- for one thing that the self-employed customer segment, right, in case some of the things that we've seen in the last 6 months, they continue for some more time, will exhibit vulnerability going ahead.

Rupinder Singh executive
#61

So, I think we do this business for many years together. I think the company from day 1 when incented, the focus always remain to self-employed because they feel the market where we operate, the product what we are into that, that suits maximum in that term particularly. And while you are exhibiting that side, you also honor skill for underwriting those set of customers and how to deal in terms of problems and challenges which has happened. So, company faces the time of COVID, the times what happens in the demand side and how the process been developed. So one side, there's a mechanism which is on the underwriting side. Other side, then there's a mechanism of collection and the billing side also basically. So what -- on basis of that, we project in terms of the going forward guidance and all. And that remains same. And that is the reason when we say that those is going to remain around in tune of 30%, 35% and credit cost is going to be around between 40, 50 bps. That we are focused on, and we'll keep doing it. And as I mentioned, when you see the business, it should not be seen the business on a monthly basis or a couple of months basis. It is for a long range. And your guardrails should work keeping in mind that you get the right optics on that piece. So, we are on the job. We have a job on the field in terms of operation as well execution, both sides while making sure that lending is prudent and other side, ensuring that the collection is very well intact. That's to remain there, basically.

Abhijit Tibrewal analyst
#62

And sir, just one follow-up on that. I'm just trying to understand, I mean, in this repo rate cycle, right, repo rate cut cycle, we've not seen any affordable housing finance companies cut their PLR rates as yet, right? I mean, won't it be more prudent that in an environment like this, maybe cut PLR a little bit, right? I mean, take better credit quality customers because at the same time, right, I mean, while our BTs have not inched up, like you said, it is still in the range of 4.5% to 5%. I mean, BT outs at the industry level are going up. So maybe with slightly lower pricing, which would mean slightly lower profitability cater to a better customer segment given the environment that we are in today?

Rupinder Singh executive
#63

So, I think this is a model of someone who create well execute the business. Our model is where we deal with a ticket size of INR 10 lakhs around basically, right? And again, the markets where we operate particularly. What you're saying, that may be applicable to someone, some different ticket size, some different set of markets where the competition is very different way and format around that piece. And I think largely the guardrail has been created, as I mentioned there, to cover those things basically. But yes, as new customer comes, we definitely pass on what needs to be passed as per the system mechanism. There, our business rule engine and RPP model does work on that side and give them that output particularly. So that passes will come accordingly with time.

Operator operator
#64

We'll take our next question from the line of Saptarshee Chatterjee from Groww AMC.

Saptarshee Chatterjee analyst
#65

Congratulations on good numbers in difficult times. Sorry for harping again on the asset quality piece. Just to understand that fundamentally, whenever there is a problem in the environment, it happens sharply. And then it takes a couple of quarters to repair the damage. But generally, as you were mentioning and other players are also mentioning that it should be better in a couple of months. So, what is giving that confidence or any on-the-ground insights that is giving us confidence that it should be better in a couple of months in that way?

Rupinder Singh executive
#66

So, what happens generally when a customer moves from one bucket to other bucket. So, there is always you have to wait for a couple of months to realize that it comes back basically. So, it is bucket 2, bucket 3. So, customers have 2 options, either to pay back and become a normalized or other option if he's not able to do that, then we move to the next bucket, which is the NPA bucket basically. So as NPA bucket starts moving to the NPA bucket and then definitely, the other triggers which comes into the function, whether acquisition of property, using the tools around that team and all. So there then customer reach to the level of taking a conclusion and right decision basically. And those decisions are to close the loan on various basis, either will try to dispose this asset and settle it down because he also know at the end of the day, he has to pay interest and principal to the institution bank. So that decision becomes more effective in that side. And in case it doesn't happen, then obviously, then another 6 to 7 months, sometimes it's 8 to 9 months that you are able to possess and sell the property in the market. So, the decision-making point because everyone knows that it's my asset, which has to keep it intact. He knows that, as far as possible, he can manage it, let me try to manage it out. So those decision points come at certain level. So many of the customers, they do come back after being into those buckets for a couple of months. And if that doesn't happen, then your tool gets triggered basically. So, this leads to some kind of output in that way. And on basis of the trends, past trends and what data says, people are able to give you idea that a couple of quarters or a couple of months, they should be able to track it back. Last question, this is since you asked a question about why in the industry what happens. So, I thought to give you more as broader stance around that.

Saptarshee Chatterjee analyst
#67

Yes, very helpful. And on the -- like for us, any customer level color, like is it happening on any customer profiles where income is impacted or any vintage of loans where the delinquency happening or any regional level problems? Any color on those asset quality?

Rupinder Singh executive
#68

So slight errors keeps coming basically, and it's not because of current times or specific times, this is the trend. So, if we are maintaining the GNP of 1.2, 1.3, what we are showing it from last many years. It is not that during that time, everything was neat and clean and suddenly something has happened. So, when we are operating in 300 branches, executing this kind of set of customers, every time you find some challenges in trouble on that piece. For those set of customers and you have to have a very clear understanding what are the tools need to be applied and work on those lines. That's the learning that we learned by underwriting 2 lakh customers in the last 10 years basically.

Saptarshee Chatterjee analyst
#69

Okay. And last piece is in terms of competitive intensity versus 1 or 2 quarters back, is it higher or similar or lower? Any color on the competitive intensity part?

Rupinder Singh executive
#70

That remains almost same. I didn't find much of change. It has not increased or decreased, but almost the same. There are set of competitors which are always existing, co-exist together. And there's always a push and pull effect to a certain level. And I spoke this thing last time also more than a customer, the intensity is more about coaching the people from one company to other. That is more a role which competition plays around. This is a trend which has been observed.

Operator operator
#71

We'll take our next question from the line of Vaibhav Lohiya from [ CSN ].

Unknown Analyst analyst
#72

I just wanted to understand what is the aspiration for the next 3 to 5 years before we have grown around 40% CAGR for the past 3 to 5 years. So, like where do you see yourselves in the next 3 to 5 years? And we end this question.

Rupinder Singh executive
#73

So next couple of years, what we feel we want to grow in the range of 30%, 35%. That is the thought, and that's the way we have to -- we are trying to build our model, businesses and structure accordingly. So this is something what we are looking for next couple of years.

Operator operator
#74

We'll take our next question from the line of [ Siddharth Chandrasekar ] from SJN Securities.

Unknown Analyst analyst
#75

So, my first question is about our LAP business. So, what is the maximum and the minimum interest rate that we charge to the customer? And what is the LGD of that portfolio, historical LGD?

Rupinder Singh executive
#76

Ticket size remains INR 10 lakhs and rate what we are charging is anywhere 13% to 16.5%, 17%, again, depending upon risk-based model basically, risk-based pricing, how it works around that piece.

Ashish Gupta executive
#77

So, on the PD, LGD side for this LAP customer, so generally, historically, we have seen PD of this customer remain higher by about 20, 30 basis points. But given the fact that they have quite lower LTV. So, our LTVs for LAP loan is at about average about 45%. So, we have seen that LGD remains lower than the home loan basis. So on a net-net basis, credit cost between home loan and LAP is pretty much similar when we apply both the PD and LGD.

Unknown Analyst analyst
#78

Okay. So, sir, when it comes to that on when -- once a portfolio move to an NPA, right? So that is the maximum probability like it get recovered, right? Is it because you are selling the property or doing a settlement, how it usually happens?

Ashish Gupta executive
#79

So generally, so given the fact that we have access to the surface, we have seen historically that if the customer is moving into an NPA bucket, so we like invoke our surfacing process wherein customer generally comes out for a settlement, they call their friends, family and like offer for the settlement. And generally, this trend remains further about 85% of the total NP cases. And remaining 15 cases, we have to go for auction and like close the loans.

Unknown Analyst analyst
#80

Okay. Sir, usually, this happens, right? So we usually value some metrics to -- some value to one property. But when it comes to the auctioning of these things, right, we might not get the value, right? So --

Ashish Gupta executive
#81

You are right. Yes, please continue.

Unknown Analyst analyst
#82

Yes, that's all. Sorry -- you can.

Ashish Gupta executive
#83

So, I was saying that generally, if the customer is coming for settlement, then the losses remain lower in the range of 9% to 10%. But in the rare cases, wherein the settlement couldn't be concluded and we have to go for auction and those are very rare cases because of some family dispute with the customer where he's not able to sell the property, losses got slightly higher in the range of 22% to 25%. But at a blended level, since the cases of auction are very limited to the tune of about 12% to 15%, the overall LGD remained in the range of 11% to 12%.

Unknown Analyst analyst
#84

Okay. That's helpful. So, the second question is about our off-book strategy. So, what is the spread that we earn from our off-book when we do the co-lending or a segment?

Ashish Gupta executive
#85

So in off-balance sheet strategy, we generally do LAP loans only, both in DA and the co-lending. So, our average yield on the LAP portfolio is close to 15.5%, while average cost of fund is about 8.5% for the LAP book. So broadly, it is about 7% margin that we get on this off-balance sheet portfolio.

Unknown Analyst analyst
#86

And on balance sheet also, we do the same?

Ashish Gupta executive
#87

On balance sheet is also same, but it includes both the home loans and LAP. So obviously, on the home loan book, the margins are lower and the LAP, the margins are similar at 7%.

Unknown Analyst analyst
#88

Okay. Sir, is there any thought process that you have given basically like our capital adequacy, right? So it's -- right now, it's beyond 50%, right? So, is there any thought process put behind for the time being slowing down the off-book strategy and using a better capital, then we expand this, right? Any thought process on this?

Ashish Gupta executive
#89

So off-balance sheet strategy is not a function of CRR exactly. So it's a function of various funding sources that the company need to bank upon. So as a matter of diversifying our funding sources, we have revised the strategy that we will keep a part of book in the form of off-balance sheet. And that strategy says that briefly in form of DA, we will raise about 16% to 18% of our total funding. Co-lending, we will go up to 10% of the total book at this point of time, our thought process is. So, these off-balance sheet sources give you a very long-term funding, which you generally don't get in the form of term loan. So that's how it is always good to keep a blend of both on book and off book.

Unknown Analyst analyst
#90

Okay. So just a last question. So, any update on the rating upgrades, any discussion and thought?

Ashish Gupta executive
#91

So, our last rating upgrade has happened somewhere in July 2024, and we have not even concluded about 2 years from the last rating upgrade. So, we expect that once we conclude the vintage of briefly about 18 to 24 months from the last rating upgrade, we will be in a position to push the rating agency for like another rating upgrade. We will wait for a quarter or so before like pitching to the rating agency for that.

Operator operator
#92

We'll take our next question from the line of Adityapal from MSA Capital Partners.

Adityapal Singh Jaggi analyst
#93

Great set of results. Just wanted to quickly understand, I joined 10 minutes a bit late on the call. So, I don't know if you've already answered this. But at the cost of operation, I'll just go ahead and ask. So, when I look at your 30-plus Stage 2 and your GNPA, 30-plus and Stage 2 have increased, but GNPA has not increased that much. So, what is it that we are doing that we are arresting the slippage and not letting it fall in the higher bucket?

Ashish Gupta executive
#94

In Stage 2, as we have said that, the customer remains generally sticky. If the customer has missed 1 or 2 EMI, they generally don't able to -- they are not in a position to pay a couple of EMIs together and come out of the Stage 2. And while moving to the Stage 3, everybody has that concern that if they move to the Stage 3, then the company will involve the servicing process. And the company is also very strong in terms of recovering money out of the overall NPAs. So that's why you are seeing some accumulation happening in Stage 2 for the time being. But the moment the overall scenario will improve, either these cases will go to the like standard assets or in case they move to the NPA stage, we will be quickly invoking our legal recovery process and do the resolution of the same.

Adityapal Singh Jaggi analyst
#95

Understood. Sir, just one last point. Have we taken any write-offs in first half of '26?

Ashish Gupta executive
#96

So, we have a very stated write-off policy since last 4, 5 years that any account which move into NPA bucket for more than 2 years, then we do a write-off. So, in this last quarter, Q2, we have written off about INR 5 crores of such NPAs. But parallelly, we have recovered about INR 3 crores of NPAs that we have written off earlier. So that's a regular churn that keep happening between NPA bucket and recovery out of these write-off accounts.

Adityapal Singh Jaggi analyst
#97

Understood. And sir, last year, in FY '25 Q2, we had said that we had some leadership transition in our Madhya Pradesh state that the State Head and Branch Head had moved out and we were facing some difficulty and because of which asset quality had spiked up at that point. Do we see that the issue with that state has been resolved and we can expect now moving forward a resumed growth rate what we are seeing now?

Rupinder Singh executive
#98

Yes, around 7, 8 months, we were able to hire a new leader. And I think he's picking up. Yes, we have given gestation period to that gentleman. And it looks that things are on track. And we are optimistic about the future, the way MP looks going forward in terms of output that we look forward. So, the team is stable now largely. That's the question what you want to know.

Operator operator
#99

We'll take our next question from the line of Meghna Luthra from InCred Equities.

Meghna Luthra analyst
#100

Yes. Sorry, even I joined a little late. I'm just [ Technical Difficulty ]

Operator operator
#101

I'm sorry, your voice is sounding muffled, Meghna.

Meghna Luthra analyst
#102

I joined a little late. I'm just thinking the previous question ahead, can you give some color on the process of recovery that starts once an asset is in Stage 2? And my second question is when the -- with an AUM growth of around 30%, sir, do you expect the LAP proportion to change? Or would it be at a similar level?

Rupinder Singh executive
#103

I think we have an intent to continue with the 60-40 ratio, though there's a slight gap between 60-40, we have 57%, 58% and 40% to 41% on other side. So we have an intent to continue with the 60-40 ratio with 60% is the housing and 40% is the LAP. That is intent going forward also. This is the way the model has been created in the markets where we operate around particularly. So once customer moved to NPA, it's basically surface invocation, which happen from 13 -- then some time you have to give in terms of 60 days or something, then 13(4) and then we go for a DM orders and acquisition of property. But it has been observed more than 80%, 85% of customers. Once you invoke the SARFAESI rights, they are -- they try to fasten their process of settling the loan amount. That has been seen there. So, the entire process, which takes normally 8, 9 months, only 20% of customers is to that level, where you have to reach to that extent and then some part of that you have to process and sell it off of that.

Operator operator
#104

We'll take our next question from the line of Sonal from AMSEC.

Sonal Gandhi analyst
#105

If you could just highlight a bit on credit filters that you applied during year-end Q2. Also, if you could just give out some data on how the delinquency trend is moving in home loans and LAP in any segment that you see where the delinquencies are higher within the 2. Similarly on the self-employed and the salaried customer segment? And when do we do ECL reset every year?

Rupinder Singh executive
#106

Between HL and LAP, I think there is -- if we are at 1.2%, LAP will be around 1.3% and HL 1.1% in terms of this number. So, there's around 18, 20 bps of gap, which does remain between HL and LAP when you talk about the numbers around particularly. As per the tweaks that we keep doing it, that's a continuous process which happens in our BRE, business rule engine, while curtailing this customer. So irrespective of timing and all, wherever we find that some branches we need to tweak in terms of BRE, we try to make it up. There's a mechanism internally where we use our data science team to give an output and this is that BREs are upgraded. And on basis of that, those tweaks happen in terms of -- in those markets, how the things has to be tweaked, whether in terms of FOR, whether in terms of certain segments or geographies, all those things that we have to keep in mind. That's an underwriting tool altogether that works in that particularly. Third thing you talked about what was --

Ashish Gupta executive
#107

So, ECL reset frequency briefly it's a model which we are running since last 5 years, and this model is behaving well. So, whenever COVID situation has happened, we have done some tweaking, built in some light assumption to compute higher ECL. But since last 3 years, we are seeing the model is behaving well, and there is no change in assumption which is required briefly, and we compute ECL every quarter, we compute every quarter.

Sonal Gandhi analyst
#108

Okay. Sir, just another question was what is your fixed rate book currently on the asset side? And how do you see spreads evolving because we spoke about probably exit Q4 exit cost of borrowings will go down to 8.2%. So, our spreads would ideally go to about 6.6%, 6.7%. So, some commentary around that? And how do you see yields moving from here?

Ashish Gupta executive
#109

So about 15% of our book -- loan book is at a variable rate. And then we have about 35% of the book, which is at a semi-variable rate, wherein the reset will fall start doing in from FY '27. And then remaining 50% of the book is at a complete fixed rate. On the liability side, as we have said that there will be some reduction in the cost of fund, which will flow to us in the tune of about 20 basis points. So, we expect that by year-end, we should be reaching overall cost of fund at about 8.3%. That is how -- so there will be some temporary expansion in the margin. You're right to that aspect.

Operator operator
#110

We'll take our next question from the line of Shailesh Kanani from Centrum Broking.

Shailesh Kanani analyst
#111

I joined a little late, so I don't know if it is answered or not. So, I have 3 questions, predominantly on growth and demand. So, first question is some peers have kind of called out macro softness impacting disbursements. And we have posted decent growth, right? So, any qualitative differentiation you can talk about in terms of our customer base or any geographies or something on that? Second question is with respect to have you observed any moderation in lead conversion traction to disbursement ratios or approval turnaround times in recent months? And third, is the demand strength you are witnessing more in urban-centric or broad-based across semi-urban and rural areas?

Rupinder Singh executive
#112

So, we are spread largely into Tier 3, Tier 4 markets. Our most strategy is not in urban markets, but those markets which are semi-urban. That's the focus area, areas around that piece. And that again, catering the segment, which is more on self-employed who are dealing into those vicinity. They may be small merchants, sweetmarts, small mechanical shop, whatever it is basically. And these are the businesses which generate income on weekly, monthly, even daily basis basically. So that is the way their income generates on that piece. And their ecosystem is very segmented to those vicinity where they are operating it. They are not something which is going to get impacted by situation like trade wars or exporters of that piece basically since they are all self-employed in that category. And most of them, they are something who have not been a part of a strong banking ecosystem, particularly and set of segment of customers who want to have their own house or take a small loan to fulfill their needs and requirement of that working capital. Those things are the set of customers we try to operate that piece. So, we find this is a huge humongous market. And as we go deeper, there's a scope of improving that piece. There are some challenges that come on the basis of sometimes seasonality or something which is not picking up and that keeps moving month-on-month or sometimes quarter-on-quarter zone by zone basically because we are spread across 15 states in the country. So those things you do when you do the operational activity per se. But when you see overall outputs, I think we don't find much of challenge on that. Yes, when there is a heat around, you always have -- there is scope of something missing out here and there because markets are booming particularly. But we are not affected because of what is happening around basically. There is a small impact on that, which keeps happening particularly. So, these are the trends which you keep finding not only during this time, but any good and bad time across basically when you have expanded operations across so many geographies.

Shailesh Kanani analyst
#113

Fair enough. Sir, anything on that -- anything we have seen moderation in terms of lead conversion or sanction to disbursement ratio or any turnaround time?

Rupinder Singh executive
#114

Our logins remain almost as per the plan. Yes, you keep tweaking the tools of your underwriting at that time. You will always find that you try to churn around those things. But sanction to disbursement is also equally good that way. So little upshoot and that keep coming around that piece, but nothing which we have to be concerned about, or we would change the strategy around that side.

Shailesh Kanani analyst
#115

Okay. And sir, in terms of demand strength, it is broad-based, right? That is a fair assumption across states in which we operate.

Rupinder Singh executive
#116

Yes.

Operator operator
#117

Ladies and gentlemen, we'll take that as the last question for today. I now hand the conference over to management for closing comments. Over to you.

Rupinder Singh executive
#118

Thank you, everyone, for taking your valuable time for attending our earnings call. Also, an audio recording and the transcript of this call will be uploaded on our website in due course. Looking forward to hosting you all in the next quarter. Further, if you have any questions or require additional information, please feel free to reach us out. Thank you so much, and good night. Thank you.

Operator operator
#119

Thank you, members of the management. On behalf of ICICI Securities, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.

Read the full transcript via the API

You're viewing the first half of this call. Get the complete India Shelter Finance Corporation Limited transcript - plus 252,000+ transcripts from 12,000+ companies, speaker segments and full-text search - through the EarningsAPI REST API or hosted MCP server.

Get an API key View API docs →

For developers and AI pipelines

Programmatic access to India Shelter Finance Corporation Limited earnings transcripts and 252,000+ others is available through the EarningsAPI REST API and the hosted MCP server. Quarterly plans from $105 - full transcripts, speaker segments, full-text search, and the /api/v1/transcripts/recent polling endpoint for ETL pipelines.