Home / Transcripts / LTM Limited (LTM) · October 16, 2026

LTM Limited (LTM) Earnings Call Transcript

October 16, 2026

NSEI IN Information Technology IT Services earnings 63 min

Earnings Call Speaker Segments

Operator operator
#1

Ladies and gentlemen, good day, and welcome to the LTM Limited Q2 FY 2027 Earnings Call. [Operator Instructions] Please note that this call is being recorded. I now hand the call over to Mr. Vikas Jadhav, Head of Investor Relations at LTM. Over to you, sir.

Vikas Jadhav executive
#2

Thanks, Inba. Good day, everyone, and welcome to LTM's Q2 FY '27 Earnings Conference Call. Today on the call, we have with us Mr. Venu Lambu, Chief Executive Officer and Managing Director; and Mr. Vipul Chandra, Chief Financial Officer and Whole Time Director. We'll begin by providing a brief order of the company's Q2 FY '27 performance, after which we'll open the floor for Q&A. Please note, during the call, we could make forward-looking statements. These statements consider the environment as we see today and carry risks and uncertainties that could cause our actual results to differ materially from those expressed in today's call. We do not undertake to update any forward-looking statements. I'll now turn the call over to Mr. Venu for his opening remarks.

Venugopal Lambu executive
#3

Thank you, Vikas. Hello, everyone, and thank you for joining us. We closed Q2 FY '27 with broad-based growth across our business, reflecting disciplined execution of our strategy. This quarter, we made significant progress towards becoming an AI-centric organization. We deepened our AI capabilities, reimagined our partner ecosystem, invested in future-ready talent and accelerated EIL revenue through the continued expansion of our BlueVerse ecosystem. We are excited to see that client spend is shifting towards AI deployment cycle, which includes imagination of business process, scaling contextual implementation ensuring sovereignty and optimizing economics. This plays to our strength of deep domain technology expertise and the ability to deliver consistently in complex enterprise informed. We see this in a growing number and scale of our engagements across enterprise AI, business AI, industrial AI and marketing and creative AIs. Our progress is reflected in 3 areas: the deals we are winning, the reimagination of our capabilities and talent and the evolution of our Blueverse equal system. I will take you through each of these today. Let me now share the financial performance for the quarter. We reported revenues of USD 1.24 billion, delivering 1.1% growth on a sequential basis and 5.1% growth on a year-over-year basis in constant currency terms. EBIT margins came in at 15.6%, a 10 basis point sequential improvement. Our order inflow stood at USD 1.3 billion, the order inflow reflects AI-centric deals that are short tenured, have a faster revenue realization and are incremental in nature. Our overall pipeline, including large deals remain help. AI revenue for the quarter has reached 13.4% of our overall revenue, a growth of 40% year-over-year, including enterprise AI, cumulative AR revenue grew 47% year-over-year. Let me now turn to some of the notable deal wins this quarter. We were selected by the leading global banking and financial services institution as the strategic technology partner from consolidating and delivering technology services across wealth and personal banking. We were selected by a leading North American specialty construction company to consolidate and build an AI-led operating model designed to deliver resilient outcome driven infrastructure managed service. We were selected by a U.S. based insurance company as a strategic partner to consolidate global IT services and AI across its managed services. We expanded our relationship with a large U.S. property and casualty insurer as a strategic land engineering partner to improve operational efficiency, agile delivery and strengthen quality assurance. We were selected by one of the world's leading CPG players to support their market shares and brand managers at those multiple businesses in transforming the concept to creative process and improving speed to market. We were selected by a leading global music entertainment company to implement an AI-enabled financial planning and capital approval platform to replace their manual pressure driven cost. Let me now share updates on our industry set. Three of the 4 industry segments grew by over 7% year-over-year in quarter 2. All numbers referenced, next represents growth in constant currency terms. Financial Services continues to its strong momentum and delivered a robust 3.1% sequential growth on a year-over basis, it has retired to growth reporting 0.4% expansion. Tech & Services delivered a healthy year-over-year growth of 7%. Sequentially, revenue was lower by 4% reflecting a seasonal quarter specific move. Consumer segment grew by 0.3% sequentially and by 8.6% on a year-over-year basis. Production segment reported a sequential growth of 3.7%, contributed by both manufacturing and Energy & Utility segments. On a year-over-year basis, it grew by 7.4%. On a sequential basis, Americas grew by 1.5%, Europe grew by 1% and the rest of the world declined by 1.4% due to the revenue impact in our Middle East business. All of our client categories from USD 5 million plus to USD 100 million plus expanded year-over-year. I'm pleased to share that during the quarter, we added a financial services client to our USD 100 million plus client category with a further growth potential in the account. At the end of Q2 FY '27, total head count stood at INR 88,835, reflecting a net addition of 949 employees sequentially. Total fresher additions for the quarter were 1,743. Our AI 1000 program to develop power deployed engineers is on track with nearly 1,000 employees in mental led persona-based journeys and 2,000-plus certifications across Cloude, Gemini, Copilot and Azure AI. We have completed a Global Sales Enablement program during the quarter to train our sales teams on our AI capabilities. So we are best placed to help our clients leading agentic agent enterprise era. We continue to see consistent external validation of our capabilities by industry analysts and partners. This quarter, we received several recognition. I will call out a few of them. We won a Gold Steve award for blowers as best AI-powered product or a service at the International Business Awards 2026. Blueworks was also recognized for excellence in AI software and digital platforms in the Times of India AI Awards. We were recognized at the ISG Paragon Award North America 2026 in the excellence category for our Work with Fenia and in the transformation category for our work with Carrier. We were named leader in 3 quadrants of the ISG provider Lens Microsoft AI and cloud ecosystem 2026 report for the U.S. We were named among Ad Aids top 25 global agencies for our interactive practice. We won the 2026 India Gold Mic, most innovative knowledge enterprise award for our knowledge management maturity and practices. We were recognized as a winner for leading practices in AI adoption and the people first HR Excellence Award 2026. We won several brand on Al Group HCM Excellence Award 2026 across learning and capability and sales excellence, including best use of CRM solution, best model of a growth-focused organization and the best use of collaborative. Please refer to our fact sheet for a complete list of recognition. We continue to strengthen our Blueverse ecosystem to address every layer of enterprise transformation. AI foundry services, data modernization, AI led engineering, demand-specific SLM, agentic products and governance. We are building capabilities that help clients move from experimentation to scale deployment. Let me talk about some of the newest capabilities we have added this quarter. We recently launched Blueverse One token a workload routing in a governance layer that automatically can pass AI request to the right model at the right cost. We launched Blueworks RightLogic, our cybersecurity assessment and risk assurance framework designed to help enterprise identify, assess and remediate cyber exposure as accelerated AI adoption. We produce Bluverse Sovereign also dominant app in to help our platform that's picked into lasting lines -- sorry, lasting advantage. We created 3 new domain specific small language models and were granted 6 AI patents. We're refining our strategy to help our clients to build and scale GCCs with a new business unit, we will bring together a seamless operating model, governing entity, physical infrastructure, future ready talent and agentic process transformed with Rovers. We continue to deepen our partner ecosystem. Let me share some of the key highlights. Through our partnership with Anthropic, we have now fully embedded Cloude and cloud code into our Blue Bird AI delivery Fabric. This partnership will also help us to accelerate cloud adoption, expand our pool of FDEs and establish our Cloud Center of Excellence. We partnered with Gleen to connect enterprise knowledge layer Rovers. This gives clients a governed path from an enterprise search to autonomous agent. We've partnered with Cognition to bring in software engineering agent Devil to bluenitelogic. We collaborated with IBM and RedHat with a project Lightwell to help enterprises discover vulnerabilities and validate fixes its scale. We collaborated with Chaingar, the trusted source for open source to strengthen software supply chain security through Bluesverse Right Logic. We opened a new global delivery and AI Competency Center in Kolkata and expanded our Blueverse Studio footprint to Hyderabad. I would now like to share a few proof points across 4 types of AI work that we are delivering. In enterprise AI, for global media and entertainment company, we developed an integrated agency recovery platform to modernize fragmented BI. The platform achieved 100% presentation was taking plus value scenarios. For a leading Europe tech company deployed on specialized TI across the SDLC as part of the large-scale payment modernization program, reducing the delivery cycle time by 50% and cumulative development effort by 38%. In business AI, for a leading investment management comp. We are building intelligent retirement solutions that our customers through assisted agents and autonomous handling across initial selected plans that will be extended further. The solution is driving cost transformation, a unified experience and a faster response. For a global petrochemical leader, we deployed in the power HR agent to unify fragmented HR services and provide intelligent self-service policy guidelines and workforce life cycle support. This has the potential to reduce HR tickets by 40% through agent-led self service. In marketing AI, for a global food service business we enable power content generation. to deliver more personalized product experiences and improve digital grade. This generated 50% product indicates enabled 10x faster camping login. For a leading home improvement retailer, redesigned experience or buy online, deliver from store orders to validate safe customer mediums. This reduced the checkout inspections interactions and improved time deference. In industrial AI, we're a leading global automotive manufacturer, we deployed an AI-powered productive engine solution to detect laser printing failures before there, reducing unplanned downtime and operation and increasing production -- for a global environmental services and water management companies, we deployed agent-based digital mix, robotics, quarterized water operation sales more than 400 site. This reduced rate effort by 50% and able to yesterday. With this, I would now like to hand it over to Vipul for an update on financials.

Vipul Chandra executive
#4

Thank you, Venu. Good morning, everyone, and thank you for joining the call. Let me now walk you through the financial highlights for the second quarter starting with our revenue performance. Our quarter 2 revenue stood at USD 1.235 billion, reflecting a growth of 1.1% quarter-on-quarter to 5.1% year on year. corresponding dollar [Technical Difficulty] 3% quarter-on-quarter and 4.7% year-on-year. Revenue in INR [Technical Difficulty].

Operator operator
#5

Sorry to interrupt. Vipul sir, we are not able to you that clearly. If you can just move the mic a little closer to you .

Vipul Chandra executive
#6

Is this better? .

Operator operator
#7

Yes, sir.

Vipul Chandra executive
#8

Revenue in INR stood at 11,808 crores, representing a growth of 1.7% quarter-on-quarter and 13.6% year-on-year. Our EBIT margin expanded by 10 basis points sequentially to 15.6%. The PAT margin came in at 11.7%, down from 12.7% last quarter as we had a onetime gain on the recognition of the value of our investment invoicing AI in Q1. The effective tax rate remained unchanged at 25.8% compared with Q1 FY '27. Basic EPS was INR 47.2 for the quarter as compared to INR 49.5 in Q1 FY '27. Our total DSO for Q2 improved by 1 day, closing at 84 days compared to 85 days last quarter. The operating cash flow to PAT ratio is at 39%, down from 79% in Q1. This is mainly due to certain advanced payments and funding towards a onetime gratuity provision on account of labor laws impact. Free cash flow to PAT ratio stood at 24% compared to 63% in Q1. The reason for this decline is similar to the above. Cash and investment balances stood at USD 1.6 billion or INR 15,300 crores compared to INR 15,021 crores in Q1 FY '27. Return on capital employed for the quarter was 28.5% versus 29.8% last quarter. As of September 30, 2026, our cash flow hedges stood at USD 4.49 billion hedges on the balance sheet were USD 334 million. Utilization, excluding trainees, remained flat at 86.4% for the quarter. The head count at the end of Q2 was 88,835 and fresher additions stood at 1743. For the quarter, our trailing 12-month attrition remained stable at 13.3%. The Board of Directors has approved an interim dividend of INR 25 per equity share, an increase of 13.6% from the corresponding quarter of the previous year. Regarding our previously announced plan to acquire certain Randstad digital businesses in Europe and Australia, the approval process is on track, and we expect to receive all the approvals in Q3, as previously communicated. . During the quarter, we achieved ESG Leadership status, receiving a score of 76 from NSE Sustainability Ratings and Analytics Limited. The company was also rated in the leadership category by SES ESG Research Private Limited with an ESG score of 77.3%, placing it among the top performing Indian companies by market capitalization. I now hand it back to Venu for the business outlook.

Venugopal Lambu executive
#9

Sorry for that. just adjust the mic. Thank you, Vipul. As we indicated at the beginning of the year, we expect our growth trajectory to continue to strengthen as the year progresses. We delivered a 5.4% year-over-year growth in H1 FY '27 and continue to expect stronger sequential growth. As AI adoption accelerate, we are seeing a growing demand across the AI stack, reinforcing our conviction that AI will become foundational intelligence layer for modern enterprises and our primary driver of growth. The continued confidence our client plays in us, our disciplined execution and the speed of our AI work makes us well positioned to accelerate the growth momentum. Thank you, and the floor is open for Q&A now.

Operator operator
#10

[Operator Instructions] We'll take the first question from Ravi Menon of Axis Capital.

Ravi Menon analyst
#11

Congrats on strong growth in BFSI. Whether you talked about how the high-tech segment has seen a seasonal decline. And wonder of the quantum of that will be the same every year, and this is due to anniversary of last deal renewal or something like that, that impacts year-over-year.

Venugopal Lambu executive
#12

Yes, it does because our top account in the tech sector financial year start from July onwards. So those are the times when you always have the renewal cycle that begins. So it's not something new for us. We always have managed that and absorb that over the year. I think this time, there is also an additional element when you look at the tech numbers. That is the -- our business in Saudi which is classified under the tech because it's through a JV that we do with the tech company there. And hence, it's classified as another track. So you also see the tech decline has got 2 elements. One is the renewal cycle impact, which is seasonal and known one. And the second is the Saudi business impact that is factored in that segment.

Ravi Menon analyst
#13

Great. I'm saying looks like you're still adding people pretty strongly, right? So can we think about us in the model is still linear largely. I mean, and over time, as we pay royalty revenues from different IP that you create that changes, but that will be a very gradual change.

Venugopal Lambu executive
#14

Yes. Firstly, it will be a gradual change. But if you look at it, the head count addition and the revenue will not be leaner anyway. We have demonstrated that over the last few quarters, right? So a whole of last year as well, when we delivered, we did not increase the head count and some was this year in the Q1. And we will look at this number. So the -- actually, this is a very positive thing for us that we are adding people because there is the demand outlook that we have. That will still establish a good nonlinear equation that AI will provide as an opportunity. But it will be gradual, as we go along. So it's not going to be 1 switch button. But what is more pleasing is that we're adding people because we have the outlook of the demand.

Ravi Menon analyst
#15

And one follow-up there. Although you talked about good outlook, the deal wins are a little lower this quarter. So can you think about how the new deals are mostly a time and material and therefore, you don't really see that in the TCV number?

Venugopal Lambu executive
#16

Yes. Great question. Look, I think the deal TCV has -- we've sort of gone through a very strategic approach on how we looked at the transformation pivot because one of the things that I'm very clear is that if you have to pivot this into an AI centric organization, we also need to look at the KPIs a bit differently, right? So if you have to get more AI-led deals because that is what will help us to build capability. Those are the deals that will help us to add value to our customers in the AI era. Then those deals happen to be the shorter duration deals, but it has a great opportunity, faster revenue acceleration because you don't have a long transition period that you associate with the traditional ITO deals. So I think this quarter, we saw a majority of those deals were AI-led deals because I did share with you quite a few wins we had and the kind of work that we are doing in. So for me, it is a good leading indicator in terms of how our sales team, especially now that we train them, we did a boot camp in across the world. And that boot camp is producing the results in terms of generating more AI deals. Having said that, there will always be 1 or 2 quarters where you'll still have those traditional large deals, which will come at the back of vendor consolidation or switching over from one vendor to the other, right? Those kind of deals will still be there. And in those scenarios, the deal value for that particular quarter will increase. But this was a very conscious effort that we are going because you have to change the way we look at it. We need deals which are genuinely have the AI nature into it. The leverage is all the investments we have done in our bluebird ecosystem. And finally, it should be an opportunity to accelerate revenue -- and that's been one of the questions where most of them in terms of TC will engage to revenue, and that's what we're working on.

Operator operator
#17

We'll take the next question from Vibhor Singhal of Nuvama Equities.

Vibhor Singhal analyst
#18

Yes, -- so just to basically continue the last discussion that was happening on the deal win front. So as you mentioned, that we're now moving towards maybe an environment in which there are a lot of short duration deals, which does not get captured in the TCV number adequately. So 2 parts on that. One is, do you think this is kind of a temporary phase that because gen AI at this point of time is in the initial stages of -- and gradually as the technology matures, the deal sizes will also become bigger. And hence, you could see the number then becoming more relevant. And secondly, for this interim period or, let's say, for a longer period of time. If the TCV number now becomes less relevant than it was before, is the management considering for the benefit of investors and analysts providing us with some other number, let's say, like ACV, which will be an annual contract value, which would be able to cover those short-term duration deals. A couple of our competitors do provide us with that data. Because at the end of the day, what we as an analyst investor community need is some sort of visibility to be able to project the revenues going forward, how do we look at the company from a 2-, 3-year point of view. So any consideration on that?

Venugopal Lambu executive
#19

Yes, sure. No, great point, Vibhor. Firstly, if I look at the deals that's happening? And is it temporary? Or will it come? Will it get converted to the big deal? I think it sort of depends on how the clients decide their adoption strategy. I'll probably take 2 examples to explain that, right? So one -- when you start doing an agent transformation or AI led transformation into the HR organization of an enterprise, you get certain deal size, right? So -- and that will involve about 6 months to 8 months kind of work, to transform the HR organization of an enterprise. But that doesn't stop there. All customers are moving towards making their enterprises self-autonomous centric organization. So you will move on to the other process, there is supply chain or finance processes or manufacturing processes and so on. So hence, at least in the short and medium term, the AI deals will be of that nature, right? So it will be short tenure deals, but faster iterate to deals, do that and you keep getting more and more deals, and we're seeing that. And the start-up time to realize revenue also is much quicker because unlike the traditional services, where you do a 6-month, 8-month transition and then you start delivering steady-state modeling AI you actually go with a prototype with all the assets that we have built with all the capabilities we have built, you essentially build a prototype and then convert into services in a product way and then start realizing the revenue. So that's where the revenue acceleration aspect sort of comes about. And the third is that, look, we'll have to wait for a couple of more quarters. We were to sort of come to a split up between what we can share with regard to the ACV and traditional TCV deals, which I don't think is going to be difficult. We can share that with you. But I wanted to wait for a couple of more quarters at least for 1 quarter and before we start sharing with you, even in this deal's value. The order book number that we shared, the significant part is AC, right? It's a very majority part is ACV deals, but allow us 1 more quarter so that we can be very definitive on that. We are excited about where this is going on. There are still large deals out there, which essentially is switching over the market share from other vendors and taking that those deals, whether it's in the AI led software engineering or in the agenticoperations or large-scale technology modernization programs. Those large deals are still there out there, and we are still going after those large deals as well. But specific to AI, this is how I look at the status.

Vibhor Singhal analyst
#20

It think that was really helpful whenever the management is comparing sharing that number. extension of this question, if I may just ask. So look, I think TCV or AUV at the end of the day, I think all that -- most of us want, and I'm sure what the Board and the management is looking for is a better revenue growth. So I'm sure these deals, short-term duration will probably lead to a higher revenue growth. But what is the outlook that we are looking on that? I mean, last year, when we were in Q4, we were hoping to touch a double-digit Y-o-Y growth rate, which we missed by a whisker and we were quite there. But in the last 2 quarters, we kind of differed a lot away from that number with a number of around 5% to 6% Y-on-Y growth rate only on the overall portfolio. Now I understand this quarter might have been impacted by the Middle East war and all, but overall, do you see as the company, I mean, moving towards a close to a high single-digit or a double-digit kind of a number maybe towards the end of this year, maybe FY '28, what is the outlook that -- I mean when do we reach there? And what is the outlook that you see on the growth part there?

Venugopal Lambu executive
#21

Yes. So as you rightly pointed out, Vibhor that Q2, if that Saudi impact would not have been there, I think we had the gap of about 0.7% or 0.6% approximately, the growth opportunity that got missed out because of the impact that we had in the Saudi business, right? So otherwise, we would have been somewhere at 1.7% 1.8% quarter-on-quarter growth, but it is what it is. The good news is that we have a lot of demand elsewhere, right, outside of the Saudi because what's the situation in Saudi is beyond our control. So -- there's little we can do at this stage on that, but there is a lot of demand outside there. So I'm very optimistic about continued growth momentum in the second half of the year. When we started in the Q1, I made a promise that every quarter will be better than the previous quarter. So I will hold on to that and say that Q3 and Q4 will be better quarters than the first quarter for sure, number one. And number two, FY '28, absolutely, that's the aim. And we expect the Randstad acquisition approvals to be done, closure to be done by the end of Q3. And then we will have 3 to 4 months' time for us to realign the newer markets that we are inheriting in Australia and Europe and something second, the fact that BFS is back to growth. right? So it has delivered to sequential growth, and it is back to year-on-year growth. So it is only 1 way to go up, which is going up. Tech has delivered a fantastic year-on-year growth. All other verticals, if you see, has delivered a 7% and 7% plus year-on-year growth. It is 1 such event in 1 particular region, even though that is contributes a very small percentage of overall revenue, but in absolute revenue, it went down materially this quarter, the Saudi revenue, right? So hence, it is, otherwise, 3 out of 4 verticals we have are actually growing about 7%. So I'm really confident about the next 2 quarters and also with the new capabilities, we'll inherit in the Q4. We should be very well positioned for FY '28.

Operator operator
#22

Our next question is from Dipesh Mehta from Emkay Global.

Dipesh Mehta analyst
#23

A couple of questions. First about the progress on -- if I look at ROW, growth is not there slightly weakness, which indicate the progress on CBD deal seems to be slower. So can you give some sense how 1 should expect that deal to ramp up? . Second question is about the overall growth outlook. You partly indicated about weakness in Saudi as some implication. But earlier, we were very confident to at least deliver FY '26 kind of growth in current year. Are we on track to, let's say, despite some challenges we face, are we on track to deliver [ 27 ] at least closer to [ 26 ] kind of number? If yes, in a way you are indicating some kind of significant acceleration in next 2 quarters. So these are the 2 questions. Then I have a question on High-tech. Maybe if you can answer this, then I can...

Venugopal Lambu executive
#24

Yes, sure. Firstly, on the rest of the world, I think, as I said, it's the Saudi business, which was material for us this quarter. I would not have called that out. because in an absolute revenue impact that happens in that geography at the moment, it's a difficult thing over there for -- especially with some of our customers. So that's why you see revenue rest of the world factors that part with -- and with regard to the CBDT. CBDT did contribute the revenue for the Q2, right? And I think last time when I spoke to you all, I mentioned about the hardware pricing and the delivery time being impacted, it is getting better from the time that I spoke at the end of Q1, it's definitely getting better. So you should see a gradual ramp-up that is going to be linked to the hardware delivery that will happen in CBDT. So we are pretty much on track on that part of the revenue. It is just that it is dependent on hardware availability, but it is -- it has definitely progressed. It has definitely improved from where we were in Q1 when I spoke about these topics. And sorry, the second is -- I think the other question that you were asking me about the FY '27. Look, as I said, H2 will be better than H1. That's number one. Number 2 is that FY '27 overall year growth coming to the FY '26. That's our endeavor. We'll try -- we're working towards coming as close as we can coming to the growth, right? And there's a lot of good demand out there. We have built fantastic capabilities. We have seen as an AI-centric company now already by our customers and with the industry analysts. So I'm fairly optimistic on our journey. But in summary, I can say H2 will be better than H1.

Dipesh Mehta analyst
#25

Understood. And just on high tech, you indicated that a part of the weaknesses because of seasonality in the business and some impact from Saudi related business. How should we want to expect, let's say, because now your top customer also renewal played out? . Can you give some update about how you expect, let's say, next fiscal for that account to play out? And overall high-tech growth to play out? And second question about, I think, cash conversion. We indicated some of the reasons. Can you quantify what would be the impact of the great duty and other factor which you indicated on case conversion this quarter?

Venugopal Lambu executive
#26

Yes. The second -- sorry, I missed the second part of the question, but let me answer the first one, and you could repeat the second one again, Dipesh, if you don't mind. So on the first one, look, I think the tech services vertical, as I mentioned, there is a part of the Saudi business because we routed through a JV partner, which is a tech company. So hence, it's classified under that. But with regard to the -- if I just keep that aside, which will be static anyway, when we go to the Q3 onwards, we're seeing a pretty good demand out there in tech and we'll be back to normal. This was expected a seasonal renewal impact. We'll be back to the normal growth trajectory in the tech vertical. And we're getting -- we've got some good deals out there, which will start realizing revenue as we go into the Q3 and beyond. And yes, outlook for the next year is also good on the tech side. I mean we are dealing with customers who are growing massively, right? So they need a lot of our help to support their big growth agenda. None of the tech customers are showing any signs of slowness of growth. They're all growing phenomenally well. So we are really pleased to be partnering with all of them, and we are diversifying into many areas, and we'll continue to grow in tech vertical. I just look at tech as a more of a seasonal renewal quarter plus the Middle East impact.

Dipesh Mehta analyst
#27

Understand. On cash conversion, I think -- can you quantify, let's say, we indicated 2 factors certain spent and funding towards great pertains to new labor code. Can you quantify the impact? And from next quarter, it normalize? Or how would you look at it.

Vipul Chandra executive
#28

Sure. So in terms of the exceptional outflows that I mentioned about, I think all of us -- all of you would remember the gratuity-related provisions that we had taken in Q3 of last year. Now once we have taken the provision, the same amount also has to be funded for meeting the liability. So I think in this quarter, we have done a substantial chunk of that funding. There is a deadline for that funding to also get completed, which is by October. So, there may be a small impact coming from that remaining funding in the next quarter, but largely, it should return back towards normalcy. The other outflows, which happened is on the final dividend that we paid out in Q1. The TDS on that did not get paid out in the same quarter, and that came out in the second quarter. That was another one-off difference between the previous quarter to this quarter. And we also had advanced tax outflows, both in India and U.S. happening in this quarter. So overall, I think it was a confluence of 2, 3 things coming together, and that is what led to the reduction in the OCF to PAT ratio.

Dipesh Mehta analyst
#29

And you expect it to normalize into quarter 3, right? .

Vipul Chandra executive
#30

It will normalize through quarter 3, except that, to some extent, the gratuty funding may still be happening. So it may not come back to the previous levels, which we were going at -- but we did get the advantage of these in the previous quarters when our post-pack were higher as well. .

Operator operator
#31

We'll take the next question from Sandeep Shah of Ikura Securities.

Sandeep Shah analyst
#32

The question is on margins. So if we look at first half being [ 15.5 ], last year being [ 15.4 ] and second half will be heavy in terms of revenue mix where growth could be led more through pass-through revenue, which happens traditionally plus EDT be gradual ramp-up. So -- and fourth quarter, we'll have a margin headwind with M&A of Randstad. So in this scenario, any update in terms of what is the target margin, EBIT margin on exit and the full year we are looking and even for FY '28.

Vipul Chandra executive
#33

Sure, Sandeep. I think we had mentioned earlier that we are working towards maintaining our margin for this year at similar levels to previous year. And I think we are still working towards that if you see sequentially in Q1 and Q2, we have expanded our margins. We are done with our wage hikes as well. So after absorbing all that, we have come in at 15.5% and 15.6%, respectively, in these 2 quarters. Also, in terms of the growth in the next 2 quarters, I don't think we are expecting growth only to come from the CBDT ramp-up or the pass-through revenues. Our regular services business, demand is also looking robust, as Venu has already mentioned. And the initiatives on cost control side are also continuing. So we do expect the organic margins to continue to hold on and improve further from here. And the impact on account of Randstad acquisition is going to be more in terms of the amortization impact, which anyway, given the value, et cetera, is not going to be that significant. So all in all, I think I would conclude by saying that we are still working towards maintaining our margin at similar levels to last year.

Sandeep Shah analyst
#34

And sir, that commitment is on a consol basis, not on organic, right?

Vipul Chandra executive
#35

I'm sorry?

Sandeep Shah analyst
#36

Yes. What you said the margin being flat in this year versus last year. This is including M&A and at consol level, not at organic level?

Vipul Chandra executive
#37

Yes, that's a target that we have worked towards and we sorry -- yes. That's the target we are working towards Sandeep.

Operator operator
#38

We take our next question from Rishi Jhunjhunwala from IIFL Capital. .

Rishi Jhunjhunwala analyst
#39

A couple of questions. Firstly, your top client in BFSI has made certain comments in their recent earnings wherein they have talked about tech vendor spends being down 3% year-on-year as a result of AI adoption and otherwise in-sourcing. And also that there is still a very long way to go on that contraction as well as in-sourcing that is happening? Can you give some color in terms of how it has behaved for us in the past? And do you think -- how do you think it could potentially play out for us in the near to medium term? .

Venugopal Lambu executive
#40

Yes. Rishi, thanks for the question. Firstly, the top line that you're referring is an engagement, which has gone through a consolidation from 50-plus vendors to about vendors, right? And we are 1 of those 5 vendors, right? So from the client perspective, that savings comes through this consolidation exercises. Second, the when we renew it or when we've got the deal of this vendor consolidation engagement at the latter part of last year, we already called out the productivity headwinds that we'll have to bear for the first 2 quarters. And that's what we went through in the Q3 and Q4 of last year. And that's when we started the sequential growth. As I said that we are done with that productivity headwind that was a commitment to be given as part of the vendor consolidation. We said we are done with it when we announced the Q4 results. And hence, you saw a sequential growth happening in Q1, and you also see the big sequential growth happening and I also commented that it will continue to have a sequential growth in Q3 and Q4. So that's the first point. The second is, if you look at our FS portfolio, it's actually changing dramatically, right? I mean, we announced a $100 million account this quarter. Probably it's -- this is the first $100 million account we have announced in FS probably over the last few years. So it's very significant for us. It indicates 2 things. It indicates that we are creating a very balanced portfolio in the financial services sector, number one. And number 2 is that we are broadening our capabilities across the banking value chain especially in the AI era. And look at the speed at which we got the $100 million account in the $100 million plus account category in the BFS actually speaks. The point that I was talking about how if you're in value chain journey with customer, your ability to accelerate revenue will be much faster. And it was evident when you see this account -- got it to $100 million test category at a faster pace than probably we've ever done in the history -- in the history of MTM, so that something..

Rishi Jhunjhunwala analyst
#41

I was trying to also ask is that when they say that there is still a long way to go in terms of reduction in tech vendor spend, you feel comfortable about not getting impacted out of that in the medium term? .

Venugopal Lambu executive
#42

No. We are not. In fact, we're going to get a benefit of it. while in parallel, we'll create the balanced portfolio, as I mentioned, but absolutely no impact because of the switch over from 50 vendors to 5 vendors is what the client is driving and the point that you're referring to. But that switchover is a multiyear program. So you have to get that benefit over the multiyear program. So it is not a statement made post this quarter. It's a strategy that was decided last year. It was under execution, and we are still under the execution of that. So hence, you see the growth as well.

Rishi Jhunjhunwala analyst
#43

Great, sir. The other question is -- see, if we look at just -- this is on capital allocation, right? So if you look at all the peers which are bigger than us, today give out almost 80% to 100% of their profits through dividend or in some cases, buyback. We are still around that 40% to 45% kind of range we are sitting on INR 15,000 crore plus kind of a cash. Even after Randstad, the number probably will remain there at the pace at which you're adding or generating cash as well. So any thoughts in terms of trying to increase that and to enhance share value -- shareholder value creation from that?

Vipul Chandra executive
#44

So Rishi, I'll take up that question. I think in terms of what you say about the larger peers, that is correct, the large NPAs also have larger balance sheets and greater cash reserves. . I think we are balancing our growth plans and the payout as per the Board directions and also the strategy that we have in play. We do look at increasing the payout ratio, and we have increased from around 40% to around 45% if you look at our payout ratio for last year. And -- but we still believe that the strategy that we are following will require reinvestment in the business through M&A and organic investments, both -- and as far as the shareholder value creation is concerned, I would say that there has got 2 components to that. One is a dividend payout and 1 is the investment in the business, which will generate better returns for the future. And the value also comes from the long-term value creation through the share price movements as well. So I think it has to be a balanced strategy between the 2, and that's what we are trying to follow.

Rishi Jhunjhunwala analyst
#45

Yes, sir. I mean, I was just coming from the point that you are anyways generating INR 4,000 crores of cash every year, our historical track record has not been to very large acquisitions. So unless we are looking at something of that sort, relative to our size, the cash balance that we already have on the books is reasonably large and so potentially makes is for higher payout, which would potentially result in a better valuation for the stock as well?

Venugopal Lambu executive
#46

Yes. point value, I think that's the -- that's been the endeavor within LTM. And you know that as part of the L&T Group, we are known for the shareholder value creation. So we stick to those principles of it. But we're also looking for the opportunities on a very regular basis on investing in, whether it's making some bets on is AI is one area that I spoke about GCC. I will share a lot more details in the coming days on the GCC business because that requires very focused attempt in terms of how we can capture the bigger market share of the customers who wants to come to India and set up GCC. And we're going to play a big role over there in partnership with some of our other capabilities that within the group have, for example, the facilities and the real estate part of it. So our Blueverse investment will continue to evolve over the next couple of years because that's really strengthening and becoming a go-to-market channel for us to meet our customers. Third is our investments on the talent transformation also is happening at scale. And of course, M&A is always something as Vipul said, the door is open. It's not that we just stop with one acquisition. We will look at the opportunities that will come our way. It's just that we don't want to do it just to add revenue, it has to be clearly in a white space. It has to be cleared in the white space, let were we did Randstad, and it has to be brought at a price and a valuation that adds value to the shareholders. So your point is valid, Rishi, but I just wanted to tell you that it's acknowledged, and we follow a very good matured framework that is set by our group in managing the dividend as well.

Operator operator
#47

[Operator Instructions] We'll take our next question from Susan Nayak of Anand Rathi. .

Sushovon Nayak analyst
#48

I hope my voice is audible?

Venugopal Lambu executive
#49

Yes. .

Sushovon Nayak analyst
#50

So just on the AI business contribution as a percentage of revenues, if you could possibly quantify that and also on the margins because some of your peers have mentioned that it's much more margin accretive versus the traditional legacy business as such, right? If you could possibly quantify that and the margin profile and possibly the tenure of these deals, are they just project-based 6 to 12 months? Or are you seeing that increasing? If you could just throw some color on that, that would be helpful. .

Venugopal Lambu executive
#51

Yes, sure. Look, I think, as I mentioned, it's a 13.4% is the contribution of our AI revenue as part of the overall. And these projects are anywhere between 6 months to 1 year, depending upon the area that you are involved in. There is also a lot of other downstream projects that you get, which is data modernization as an example. You might get something around the application remediation work that will come in as a downstream. There will be some application rationalization work that will come in. So let me aside the fuel pure-play AI and projects are just under 1 year kind of SLW that will get started, but it will get, as I said, iterate in nature. The second point is that, yes, the margin profile at the gross margin level is definitely better than traditional services, right? But we are also investing at the same time. I mean look, we are in the -- we launched Blueverse token, which is our harnessing layer. I think we're one of the few companies among our competition to actually have our own token, which is our LTM will be lots of Blueverse One token, which is our own one token to manage the AI spend of our customers. Second is we committed to build SLM every quarter. So we're building SLs which are repeatable, accelerated codes that we can go and deploy it and so that we can make the deployment faster. If you don't build those assets, then you're really not at the forefront of AI deployment because AI deployments can't happen a multiyear approach. Specifically, if you take it one specific process and start doing it, the speed to market for AI projects should be faster as well. So some investment will be clawed back to strengthen our muscle in that area. And -- but for a period of time, I think it will start flowing into the overall company margins as well. Vipul, is that anything about it.

Operator operator
#52

Our next question is from Girish Pai of BOB Capital Markets.

Girish Pai analyst
#53

Venu, I just...

Operator operator
#54

Mr. Pai I'm sorry we're unable to hear you clearly. Could you please unplug your microphone and speak probably?

Venugopal Lambu executive
#55

Could you repeat that, please?

Girish Pai analyst
#56

Question on PCB. So a couple of your peers indicated that due the course of the last quarter, this also is on the quarter, which likely be pushed out into 2Q and beyond. Do you see anything of that sort? How would you describe demand environment in the last quarter in that we say 3 months back? .

Venugopal Lambu executive
#57

I couldn't hear you properly. I'm just trying to make out your question. Is the question related to the GCC demand environment?

Girish Pai analyst
#58

No, no. I'm talking about the TCV numbers. A couple of the peers indicated that...

Operator operator
#59

Mr. Pai, I would suggest if you can rejoin because we can barely hear you, sir, or disconnect your phones. We'll take our next question from Karan Uppal of Phillip Capital.

Karan Uppal analyst
#60

Yes. Venu, just 1 question on the consumer vertical. The vertical has been flat this quarter, last quarter also, it was down 1%. So how are you seeing the growth in this vertical and specifically a outlook on the vertical.

Venugopal Lambu executive
#61

Yes. Consumer segment grew 8.6% year-on-year basis Karan, right? So it's been the business which has grown. Yes, sequentially, it has grown lesser than other market segment. I think specifically the travel and hospitality sector was impacted with the -- with all the fuel prices, energy prices that the crisis that unfolded. So most of these customers were tightening their budgets to manage those swings that happened on the fuel prices. I think my assessment of this after talking to a lot of customers in that sector is that they are transforming big time in reimagining the experiences of the travel and hospitality sector. So I expect them to come back and put all those budgets that were put on hold temporarily into these new areas. So what you see in the last 2 quarters, specifically in the travel sector, was attributed towards the fuel prices and thereby customers. We're doing projects, but they're just being very selective.

Karan Uppal analyst
#62

Got it. Just 1 more question to Vipul. On the ForEx losses, how should we think about the next few quarters?

Vipul Chandra executive
#63

So Karan, I think we have been following a very consistent hedging policy over a long period of time. So our hedges -- we follow the program of hedging out for the next 2, 3 years on a rolling basis on a layered hedging basis. So I guess, similar kind of losses in terms of the ForEx losses below EBIT may continue for the next couple of quarters. . But if it all depends also on the rupee depreciation, if the rupee depreciates more, that could increase. But we get the concomitant benefit also in our business profitability. So overall, I think our attempt has always been -- or the strategy has always been to maintain a consistent earnings profile over a longer period of time, and that is what we are following.

Operator operator
#64

We will take our next question from Girish Pai of BOB Capital. .

Girish Pai analyst
#65

Yes. Am I audible? .

Operator operator
#66

Yes. Yes.

Girish Pai analyst
#67

Okay. Venu, coming back to the TCV number, which was weakish in this particular quarter, a couple of your peers indicated that decision-making and deal closures were pushed back because of macro conditions. Did you see anything like that for you? How would you describe demand conditions compared to, say, 3 months back overall? .

Venugopal Lambu executive
#68

Look, I think the macroeconomic condition has been like this over the last 6 months or the last 2 quarters or 3 quarters. So there's nothing new that has actually happened this quarter, right? So I wouldn't -- at least I don't see that as an attribute. It doesn't mean that macroeconomic condition has changed dramatically towards the greener side. It is what -- it has been the same as what it was last 2 quarters. So that's one. The -- for us, as I said, the was a reflection of the kind of deals we went about, right? So if you have the sales organization and you pivot the sales teams to go after AI and you incentivize them to sort of get an entry into this AI spend area, then we should expect that they will spend a good amount of their sales efforts in these kind of deals in that particular 3 months, and that's what we're doing. For AI native deals. For example, we have a different sales incentive for our salespeople because we want them to sell more of these deals. It's a change managment exercise, right? There's a lot of comfort that you get to sell the same thing that you have been selling over the years. So hence, we are making an effort by incentivizing salespeople to sell the new AI native deals. There are different sales commission structures for the solutions that we sell and the new age partners. So -- and those are the things that when you have the program driven like that, it gets reflected in the way you book your orders. So that's how I see it. And so for me, it's pleasing because it's important to be at the right area of the spend with a customer. And that's what is going to give us a long-term sustainability.

Girish Pai analyst
#69

My last question is regarding pricing. One of your largest peers I would say, the largest player in the market, talked about pricing weakening in the last quarter. Did you see anything like that for you or in the market itself?

Venugopal Lambu executive
#70

Well, traditional deals are especially traditional large deals. Our found -- have been found at a price point, which some extent becomes a bit unmanageable, if I may say. So yes, in those areas, the more you hold on to those areas, your pricing is only -- but the unique pricing is only going to go down. right? And so I'm not surprised about the fact that the -- if we all observe the pricing weakness, it is going to happen in the traditional areas, and it was expected that it's going to happen. But when you look at the newer areas that I spoke about, there is no -- there is a premium attached to the skill set, right? I mean our AI rate cards are priced higher than the traditional rate cards. We actually created AI rate cards and got AI rate card signed up with customers, and that's got different things. So my belief is that if we have to transform, if you have to pivot, then we have to pivot hard right? You can't hold everything and then trying to pivot. You have to be work pivot one area big. And we believe pivoting AI is hard is the right thing for us, and that's where we build a scalable business, and a very high-growth business in the new business model as we go along.

Girish Pai analyst
#71

If I may squeeze in 1 last question. This is regarding what you said during the analyst meet a few months back. You talked about deflation to the tune of some 25%. Where do we think we are in the deflation cycle, are we in the middle towards the end or probably at the beginning?

Venugopal Lambu executive
#72

Are you talking industry or LTM?

Girish Pai analyst
#73

I'm talking of industry and even LTM.

Venugopal Lambu executive
#74

Look, I think from our perspective, we said that some of the top accounts, we went through that journey. I spoke about the top line in BFS. We spoke about the top client of tech customers a couple of quarters back, that part of productivity headwind journey, we are done with it, right? And we -- there was -- so 60% of the total the sort of adoption towards productivity headwinds has already been -- we passed it on to the customers at different phases. With regard to the industry, Look, it's very difficult to say the industry, but I can only say that in the industry, the traditional services will continue to be challenged. So hence, there has to be a sense of urgency to reimagine and which is what we are doing. With regard to the LTM, big clients, we are done with it. which essentially means probably 60%, 70% of our portfolios, we are done with it. And there will always be 20%, 30% of the portfolio, which will go through different renewal cycles, different consolidation cycle and different AI infusion cycle, that will happen, but the material ones, we are done with it. But I would expect from an industry standpoint, this will go for a couple of years. But anybody who can cover to the faster, newer area, faster at scale will still deliver the growth, like the way we are delivering growth.

Operator operator
#75

Thank you. That was the last question. I now hand over the call back to the management. Over to you, Venu sir.

Venugopal Lambu executive
#76

No, thank you. Thank you for all the questions. I appreciate you all joining the call. Thank you. .

Operator operator
#77

Thank you. Ladies and gentlemen, on behalf of LTM Limited, that concludes today's call. Thank you for joining us, and you may now click on the leave icon to exit the meeting. Thank you for your participation. Goodbye.

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