Home / Transcripts / Poshmark, Inc. (A035420) · October 4, 2022

Poshmark, Inc. (A035420) Earnings Call Transcript

October 4, 2022

Korea Exchange KR Communication Services Interactive Media and Services m_and_a 47 min

Earnings Call Speaker Segments

Operator operator
#1

Good morning. We will soon begin the Investor and Media Conference Call on NAVER acquisition of Poshmark. NAVER's management team will present first before we move on to the Q&A. For the benefit of participants, simultaneous interpretation will be provided for the presentation, while Q&A will be conducted through consecutive interpretation. With that, I invite NAVER.

Unknown Executive executive
#2

Good morning. I'm [ Anna Spark ] from the Corporate Finance Department. Thank you to investors for joining the conference call of NAVER acquisition of Poshmark. With me today are our CEO, Soo-yeon Choi; and CFO, Nam-Sun Kim from NAVER; and Founder and CEO of Poshmark, Manish Chandra. Before we begin, I'd like to remind everyone that statements made during this call that are not historical facts are considered forward-looking statements under U.S. federal securities law. These forward-looking statements are based on the beliefs of the management team as well as assumptions made by and information currently available to us. A full declaration regarding forward-looking statements and additional important legal information are available at the beginning of the accompanying presentation and should be read in conjunction with the conference call. Following the presentation by the 2 NAVER executives, there will be a brief remark by CEO of Poshmark, which -- after which, we will have the Q&A session. We have also uploaded relevant documents on our website, so feel free to refer to them at your convenience. And please note that this conference call can also be replayed on our website. With that, I invite our CEO, Soo-yeon Choi.

Soo-yeon Choi executive
#3

Good morning. I am Soo-yeon Choi, the CEO. Based on BOD resolution dated October 3, NAVER has decided to acquire 100% stake in Poshmark, North America's biggest C2C fashion community platform. We've been thinking long and hard about NAVER's commerce strategy closely following the developments of the global commerce market. In light of the circular economy and NAVER's steadfast efforts and expanding the asset-light commerce strategy, we decided that C2C commerce will be an attractive driver for NAVER's new growth. In addition, within commerce, fashion specialized verticals are growing the fastest in Korea and abroad. And, in Korea, it already accounts for 15% of the commerce market. This acquisition is not only going to power NAVER, Korea's biggest e-commerce platform to gain a position at the forefront of fast-evolving vertical fashion and global C2C market in a short period of time, but will also be an important foothold in creating refashioning community, connecting commerce with social. Upon the strategic acquisition, NAVER will closely communicate with Poshmark across technology and business areas so as to maximize synergy creation. We are painting a big picture around building a new retail format called Community Commerce, which only NAVER can bring to light on the global market. We will make the leap as world's best fashion C2C platform while showcasing fun, new and innovative services to elevate team NAVER's global standing and recognition. I will now turn it over to CFO, Nam-Sun Kim, for further elaboration on the deal.

Nam-Sun Kim executive
#4

This is CFO, Nam-Sun Kim. Let me first run through the deal structure. NAVER is planning to acquire 100% of Poshmark for $17.9 per share or an enterprise value of $1.2 billion. When taking into consideration Poshmark's cash balance of around $500 million, the acquisition represents around $1.6 billion. We expect closing to take place in Q1 of next year and foresee no particular issues in gaining the required approval from KFTC. The deal is not a tender offer, but a merger between NAVER's newly established SBC and Poshmark, and we gained voting support from major shareholders representing close to 80% of voting power, which is above the required quorum for the merger. This deal is 100% cash transaction where NAVER will use its cash balance and available debt, and we also plan to do securitization of a portion of several trillion dollars worth of invested assets that has not yet brought much of strategic value or supported rise in share prices. Also pursuant to U.S. Commercial Code, Poshmark's $500 million cash can also be used as part of the fund for acquisition. Upon completion of the acquisition, Poshmark will become NAVER's subsidiary, while the same management team, including the CEO, who have led the growth so far, and the same brand and business identity will be retained as it expands its business reach. NAVER encourages Poshmark's current structure, while both companies will closely communicate on major decision items as we seek to find ways to maximize synergies. Underpinned by the world's top-notch search technology, NAVER is the only global company that successfully advanced into and drove rapid growth from commerce. Poshmark, on the other hand, is a strong social community-based platform, where we see continuous influx of users who communicate and create mutual lock-ins where repetitive buying and consumption takes place, and it enjoys #1 position in the world's biggest market, which is North America. This acquisition will bring to Poshmark NAVER's technology called prowess, including AI, machine learning, live commerce and smart lense, powering the next phase of growth for Poshmark. Both companies have shared set of values and vision, which are content, community and empowerment. In terms of content, NAVER created blogs, signaling the beginning of online communities in Korea. And over the past 2 decades, we have gained strategic operational know-how as a builder of large communities as we amassed our know-how in building different solutions. In digital content also, we created the world's biggest Webtoons platform and acquired the largest storytelling platform in North America Whattpad, in 2021, gaining the basis for global exposure. Poshmark is not only K fashion, but other unique styles and fashion-related contents are continuously created, and with the trendy social feature enough to accelerate the millennials and Gen Zs was a true pioneer in creating a business model that power organic expansion of the ecosystem between users and sellers. Secondly, both companies have a lot in common as community builders. NAVER is by far the Korea's biggest online community with 36 million DAUs, not just the blogs, cafe -- not just the blogs, which I mentioned, we successfully expanded into NAVER cafe brand and other large communities, including Zipato, second largest metaverse app globally, and KPophandom community, K-pop fandom Weverse, which is jointly owned by BTS' management company high entertainment. These are all community-based services born within NAVER entity. Poshmark is a platform where around 40 million users across North America spend more than 25 minutes of their day having fun. And like SNS' through sharing likes and posting of 1 on items, user stickiness is very high. User activity metrics in terms of interactions within micro communities and sharing of taste and interest is also rising. Lastly, on empowerment. In Korea, NAVER provides smart source solutions that helps more merchants start up their e-commerce businesses, and NAVER Webtoon was a pioneer in democratizing creation, allowing anyone to become a creator. To nurture the ecosystem of smart store entrepreneurs, we maintain industry's reasonable fee structure and offer a variety of technology solutions for live commerce, membership management and marketing tools and solutions that enable fastest payment cycle globally. Through Canvas platform, NAVER Webtoon fosters and mature creators, offering tools that creators can use most easily and efficiently within the NAVER ecosystem. Poshmark is also empowering users, including any individuals, influencers and brands, enabling them to easily and safely list and sell what's in their closet, thereby making a social impact. This is well aligned with their company's philosophy and vision of socially responsible and sustainable commerce. Next, I will introduce Poshmark and NAVER in more detail. Poshmark, based on its strong social function, is the largest C2C platform in North America, with the potential to grow into a differentiated and mega-size community. As the #1 fashion C2C platform in the U.S., 80% of the approximately 40 million annual users are Gen Z and millennials. And these millennials and Gen Z enjoy discovery influences and individual posts and engaged through micro communities with others with similar tastes and interest. As a result, Poshmark enjoys high user stickiness and a significantly higher purchase conversion rate than other e-commerce platforms. Half of buyers become sellers, while half of the sellers become a buyer, thus creating an interactive virtuous cycle. Moreover, more and more individual sellers are going into professional sellers. The ticket price per customer is growing and categories continue to expand, which is also encouraging. Now let me briefly touch upon some of Poshmark's key majors. Across North America, Poshmark has roughly around 40 million, a dominant active user base led by Gen Z and millennials. Poshmark's active buyer and seller stood at 8 million and 4.5 million, respectively, and 52% of buyers became a seller in 5 years, while 48% of sellers use earnings to buy, thus creating an interactive virtuous cycle. As of 2021, gross merchant volume was $1.8 billion, up 27% Y-o-Y, and revenue was $326 million, an increase of 24% Y-o-Y. In terms of both GMV and revenue, the company has posted a high CAGR of 25% during the past 3 years. Based on its asset-light business model, even during COVID, the company was a profitable platform that was able to maintain a positive EBITDA margin. Poshmark's take rate is around 20% with no additional listing, payment or authentication fees required, which is a simple and intuitive business model. In addition, shipping is fast and provided at a flat rate regardless of weight, resulting in a competitive delivery system against its competitors. With this acquisition, NAVER will be able to enjoy the #1 position in the fashion category for the North American e-commerce market, which is expected to grow at a CAGR of 20%. In addition, the deal is also an important step on the path to achieving a sustainable economy and implementing NAVER's ESG management philosophy. By following sellers with a similar taste or engaging in community activity, users accumulate social experiences, which creates a path to discovering personal taste, much stronger than any personalized algorithm. And based on these social graphs, we believe new retail formats can be created. Moreover, NAVER's leading AI research and also live commerce technology will enable Poshmark buyers and sellers to enjoy a more simplified, yet rich shopping experience. In particular, live commerce will not just be a simple sales tool, but a new format that can further enhance the social nature of Poshmark. It can evolve into a wide variety of formats. So that not only will sellers be able to sell close in their own closet, but more experienced influencer sellers will be able to sell items on behalf of other users, or multiple sellers would be able to co-host live shows. Through this deal, NAVER's commerce business will grow in dimension and scope from NAVER's search-based shopping, driven by users, which have specific purchase intention, and it will include discovery or browsing based activities that can be led by the millennials and Gen Z, which will motivate shop being further. In addition, we also believe that by adding more segmented apparel and lifestyle categories to this platform, we hope the platform will go into a micro community-based social ecosystem supported by casual and immediate interaction on recent trends. Lastly, let me go over the financial synergies and cost efficiencies that we expect from this deal. Based on Poshmark's asset-light business model that can enable it to generate high margins for the next few years, the target would be to achieve a revenue CAGR of 20%. And also record a positive EBITDA on an adjusted basis margins in 2024. Recently changes in the iOS privacy policy and normalization of the new buyer cohort, that was exceptionally high during COVID, has led to a slow down slightly in the top line growth. But the business strategy focused on user retention and reactivation, live commerce synergies and new profit sources such as high-margin advertisements, are expected to not only improve the top line, but also contribute to better profitability. In terms of operational efficiencies, absence of U.S. listing maintenance expenses, rationalization of overlapping R&D resources and headcount and savings on IT such as by using live commerce and search functions are expected to result in cost savings of around $30 million. Finally, the combination of NAVER and Poshmark marks the creation of a re-commerce platform with the widest reach around the globe. With Poshmark, NAVER will become the #1 player in the fashion e-commerce market in the U.S., which is the largest market in the world. We will fully support Poshmark in [ defers ] into Europe, including the U.K. And with NAVER, Poshmark will gain a foothold to make inland in the advanced Asian markets, including Korea and Japan. With this, I would like to end my presentation on NAVER's acquisition of Poshmark.

Unknown Executive executive
#5

Next, we'd like to invite Manish Chandra, CEO and Founder of Poshmark, for his brief remarks. Please go ahead, Manish.

Manish Chandra executive
#6

Thank you. It's an honor to be here today and to share this milestone with all of you. We started the company in 2011 with my co-founders, Tracy Chetan and Gautam. And our mission from day 1 was to put people at the heart of commerce. We looked at the future where really we wanted to empower anybody with a closet to turn their closet into a store, into a shop and buy and sell, connecting and empowering everyday people and take the journey to entrepreneurship. Today, we have over 80 million registered users in Poshmark that span U.S., Canada, Australia and India. We really have built a very engaging community, and what is exciting for us is in partnership with NAVER, we can not to see how we make this community even more global and grow it even further and faster as we combine our forces. What got us really excited about the partnership is the depth of NAVER's technology presence, particularly around live selling, search and machine learning/AI. But ultimately, what solidified our decision to move forward was our shared vision, shared values and shared mission. We all prioritize people and focus on people, combined with empowering them with technology and really a focus on community. And it's ultimately who we serve is our community and that sort of shared mission brought us together. It's a very exciting day for all of us, and we think of it as just the beginning of a new phase of growth for Poshmark and NAVER together. Thank you.

Operator operator
#7

[Foreign Language] [Operator Instructions] [Foreign Language] Since we received questions beforehand after the disclosure, why don't we first go through some of the questions that we have previously received. The first question is, out of all of the other Fashion and C2C companies around the world, including China, what was the reason behind NAVER's decision to acquire Poshmark?

Unknown Executive executive
#8

Well, over the past 20 years, NAVER has made a challenge to go global, and we have been expanding our presence, including Japan as well as other Asian countries. And in North America and Europe, we have made acquisitions of Whattpad in order for us to gain the user base and also to gain understanding of the market. And we've made investments into other global companies and expanded investments as well as collaboration, including many different fields, which also include companies like [indiscernible] and [indiscernible]. [Foreign Language] There could be many areas where we could actually lay the basis for making further entrance into the market by utilizing our IT technology in terms of areas of cutting-edge technological trend and use of the human network. And also, there will be many opportunities that NAVER could bring its global business capabilities. And we, after scouring the market, believe that C2C will be an area that is most optimal for fueling future growth of NAVER going forward. [Foreign Language] So once we decided on the vertical segments that we wanted to invest in, Poshmark really stood out. More than 80% of its Poshmark user base are Millennials and Gen Z in North America, and they are, by far, the #1 secondhand C2C fashion and global platform. And also, the secondhand market in the U.S., especially the online market is growing very fast. And Poshmark, if you look at their business model, it is by far unrivaled. And the fact that it is a model that brings together very strongly, commerce, community and social features. And we believe that to be the key strength. [Foreign Language] Because already there is a significant base of users who spend more than 20 minutes in enjoying the Poshmark services, we feel that this was the most flexible way for us to attract and go closer to -- and target younger generation. In terms of fashion commerce, we also believe that this is a vertical that we could quite expeditiously monetize and turn to profits.

Operator operator
#9

[Foreign Language] Second question is, in light of the current macro environment, do you think that this is the right timing for you to make the acquisition?

Unknown Executive executive
#10

[Foreign Language] We at NAVER believe that despite the macro headwinds, we believe that this was an appropriate timing for us to challenge ourselves in making this acquisition. If you look at Poshmark, the impact that it is feeling are from the actions with the outside factors rather than the internal -- internally attributable factors. And hence, because of these outside factors, their valuation in terms of capital or in terms of their -- the corporate value, the valuation itself had been adjusted downwards. And hence, we believe that it is a very good opportunity for us to acquire this company, which is a very good company at a very good price.

Unknown Executive executive
#11

[Foreign Language] Just to elaborate a little more on the pricing side. If you consider the current pricing level, with the other similar transactions and also in terms of the premium that was put on, I believe that it is within an appropriate range. Despite comparison, if you look at it a year ago, a competitor called Depop was acquired at a price of $1.6 billion by a very famous North American-based C2C company called Etsy. And that price, if you look at Depop's revenue, it is 1/5 the size of Poshmark. And the fact that, that was acquired at $1.6 billion does speak quite a bit about our transaction. So even with that comparison, our pricing or the enterprise value was calculated at $1.2 billion. So in light of all of that, I believe that the acquisition pricing was quite favorable or positive.

Unknown Executive executive
#12

[Foreign Language] From now on, we will take questions that come through the conference call. Please, operator, could you proceed?

Operator operator
#13

[Foreign Language] The first question will be provided by Angela Hong from Nomura.

Sunyoung Hong analyst
#14

[Foreign Language] I would like to post 2 questions relating to the financial impact. First, I heard during the presentation that following the acquisition, in about a 24-month period, you are looking to see some cost side synergies in the amount of around [ $300 million ]. I think you mentioned live shopping synergies, but could you provide some more detail on that? I think I missed that part. Second question is, in terms of the adjusted EBITDA guidance, 2021 EBITDA guidance was -- the figure was positive. And you're, once again, targeting plus adjusted EBITDA target as of 2024. Does that mean you're guiding as that for '22 and '23, the -- on a consolidated financial basis that you will be in the negative? On an operating profit basis, also NAVER's margin is lower than what market is expecting. Could you provide us as to the impact that you will enjoy after this acquisition?

Unknown Executive executive
#15

[Foreign Language] Just to clarify, the $30 million cost savings that we have mentioned, once again, that is just on the cost side. We have not mentioned any revenue on an upside synergy aspect. There will be areas where we could bring about cost efficiencies and savings in terms of maintenance costs and other compliance-related cost as well as optimizing any redundant cost that would have been invested or used by both of the companies. Also, there will be ways where technologies and solutions of NAVER like live solutions and different types of solutions that NAVER will be able to provide to Poshmark rather than Poshmark having to get those services and solutions from outside. By receiving that from NAVER, they will be able to enjoy a more reasonable pricing at a more effective or efficient unit cost basis. [Foreign Language] So on the -- so that was on the cost side, savings of $30 million. On the aspect profitability of Poshmark. If you look at your 2020 as well as '21, on an adjusted EBITDA basis, out of all of the commerce companies, Poshmark really stood out and recording a positive figure. But as we enter into this year and '22 and '23, and as we move from COVID to more of an endemic environment, not just Poshmark, but all of the other global commerce players have experienced a limit in the rise in the demand itself. And hence, also, there was impact from policy changes by Apple iOS and -- which led to more inefficient use of marketing spend. [Foreign Language] But through this very strong coming together with NAVER, Poshmark, because it enjoys a very robust user base and also its repeat retention of it's main cohort is extremely high or relatively quite high, and because of that, as we bring NAVER technologies and know-how, we once again expect that Poshmark will be able to regain growth as well as bring profitability. [Foreign Language] Making the right balance between -- and striking a good balance between margin and growth is a difficult thing to do. Out of only the handful of Internet companies around the world, NAVER is 1 that has high profitability. Having said that, we, of course, understand that, therefore, there is a concern about the short-term profitability being sacrificed. We understand that we cannot just sacrifice the growth just for merely long-term -- mid- to long-term profitability. [Foreign Language] Hence, underpinned by Poshmark's very strong fundamentals, which mean high take rates as well as very strong cohort characteristics as well as very high gross margin, we believe that Poshmark will be able to regain its profitability in the near future. And I'm not just saying that we've made -- this was a financial investment just for the purpose of gaining profit or bottom line. Basically, we have made the decision and made a quite grand strategic decision to enter into and acquire Poshmark so that we can enter into the global C2C market. We believe that through this endeavor, we will be able to create a new retail format.

Operator operator
#16

[Foreign Language] The following question will be presented by Jinwoo Kim from [indiscernible] Securities.

Jinwoo Kim analyst
#17

[Foreign Language] I would like to post 2 questions for Poshmark on a stand-alone basis. I see that in the first half of the year, Poshmarks operating loss itself has quite expanded. If you look at the breakdown, it's mainly driven by higher marketing expense and the GMV is quite flat compared to Q4. So I would like to understand what are some of the ways for you to further make efficiently the marketing activities if they are in the pipeline? And also, or is this an outcome of a slower market growth on the back of the post-COVID? Second question is, after the acquisition, I would like to understand what the GMV trends would look like for Poshmark for years '23 and '24?

Unknown Executive executive
#18

[Foreign Language] Yes, slower growth of the e-commerce market was the big contributing factor behind this. And just to clarify, GMV itself is actually not stagnant. In previous years, Poshmark has seen a CAGR growth of about 20% to 30%. It's just that this year, as we enter into this year on a Y-o-Y basis, that growth has slowed to 10%. [Foreign Language] The marketing spend in North America, there were changes by Apple's iOS policies, which made the marketing spend more inefficient. But the Poshmark's marketing team is quite experienced and is capable, and therefore, we believe that the marketing spending activities will be made more efficient as we go forward. What's more important is that Poshmark, quite uniquely, does not have any advertisement-related revenue. So there are new sources of revenue that could be further leveraged or utilized for additional monetization opportunities, which will then help gain midterm recovery in terms of profitability. [Foreign Language] As Poshmark is also a public company, they do release quarterly guidances. And for this year, the revenue growth was in the early teens, in the early 10%. NAVER, together with Poshmark, our objective is to maybe not go back to the previous levels of growth rate, but at least, from a midterm perspective, achieve higher than 20% annual CAGR growth.

Operator operator
#19

[Foreign Language] The last question will be presented by Susie Lee from Merrill Lynch.

Susie Lee analyst
#20

[Foreign Language] I understand that the e-commerce market in the U.S. enjoy -- is considered quite attractive and enjoys very high level of demand. But when it comes to e-commerce, I'm wondering whether there are any, I guess, bottlenecks in terms of logistics, any difficulties in terms of the logistics side and also with the rising inflationary environment, a lot of people are now concerned about the network capital aspect. We'd like to understand what the situation is like for Poshmark when it comes to its network capital?

Unknown Executive executive
#21

[Foreign Language] Yes, for Poshmark, networking capital itself is not relevant. Basically, it does not engage in these types of logistics. It is not a consignment-based business. So hence, there is no element or a concept of net working capital that can come into play. [Foreign Language] Rather, I think it will be a good opportunity for us to end. And I would like to invite our CEO, Chair to respond to this. In terms of the re-commerce as well as sustainable economy from a more macro perspective, I would like to invite our CEO for her last words.

Soo-yeon Choi executive
#22

[Foreign Language] Yes, as you mentioned, Lee, e-commerce has become a really up and coming and emerging and very strong trend amongst the millennials and Gen Zs, the so-called value-oriented consumption has become a thing, not just in Korea, but globally. [Foreign Language] So worldwide, there are a couple of companies that we have already made investments into. And we've been closely observing and watching the market -- this re-commerce segment evolve. Basically, this has to do with individuals connecting with others and creating a micro community and really sharing ones own closet. So we consider this to be a new form of retail. [Foreign Language] In order for a company to gain an upper hand in the re-commerce market, I believe that there are 3 very important values that really stand out. Basically, we have to enable the users to share their own content in the form of their closet or whatnot, and basically, which, in the end, will create a very effective community. And there would have to be an appropriate and effective sellers tools would need to be provided. For all this to happen, I believe that platform is what we need in order for us to win in this segment. And we believe that Poshmark was the platform that would give us with that very high winning probability. And bringing together NAVER's technology, we felt and we believe will further fuel and power this growth. [Foreign Language] So for us -- this is, for us, a big phase in our journey -- in our commerce journey. And so together with Poshmark, we will invest and grow together. We are fully aware of the concerns that may exist on the profitability side. We would do our utmost endeavors to make sure that we bring profitable growth in the short period of time. Thank you.

Operator operator
#23

[Foreign Language] This ends the conference call for today. Thank you very much for joining us this morning. Thank you.

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