Home / Transcripts / Prime Financial Group Limited (PFG) · August 26, 2026

Prime Financial Group Limited (PFG) Earnings Call Transcript

August 26, 2026

Australian Securities Exchange AU Financials Capital Markets earnings 27 min

Earnings Call Speaker Segments

Natalie Simmons executive
#1

Good afternoon, everyone, and welcome to the FY 2026 financial results for Prime Financial Group Limited. I'm Natalie Simmons, Chief Operating Officer of Prime, and with me today are Prime's Managing Director and Chairman, Simon Madder, along with Chief Financial Officer, Sharon Papworth. Before I pass things over to Simon and Sharon for the formal presentation, I just want to remind everybody that this webinar is being recorded, and there will be chances for Q&A once the formal presentation wraps up. If you'd like to submit some questions, you can do so through the Q&A tab at the bottom of your screen. I'd now like to hand over to Simon.

Simon Madder executive
#2

Thanks, Nat — appreciate it. Hello, everyone. FY 2026 has delivered another really pleasing set of results. It's another meaningful step along our growth trajectory. I'm looking forward to taking you through the key financial metrics and what's happening operationally. Let's jump onto the first slide, if we can please, Nat. Some of you may not necessarily know what we do. The best way I can describe our business, I think, is as a market-leading integrated advice and investment firm, intentionally for ambitious clients. A lot of our clients run their own business, or they have a particular wealth management need. And I think we do our best work when we combine those two things together through our one business, which is our one connected Prime philosophy. Right now we have about AUD 1.9 billion of funds under management, 197 fantastic team members, and we've been in business for 28 years. Next slide, please, Nat. Let's touch on some of the key and most important financial highlights. A really impressive increase in our revenue, up 22%, AUD 60.5 million. That really does speak to that growth mandate that we have got and that trajectory.

Simon Madder executive
#3

Also impressive is that, measured by FTE, our team produced AUD 276,000 per FTE. That's a 25% increase, which is great once again. It demonstrates that we're achieving that efficiency and productivity goal and taking the business in the right direction. On EBITDA margin, it held steady versus the prior year, FY 2025. We aim to grow it across 2027 and 2028. For underlying EBITDA, whether reported or underlying, it rose between 17% and 18%. Once more, a genuinely pleasing outcome there. Another core element we focus on is operating cash flow. Again, we were glad to see operating cash flow strengthen, rising 47% to AUD 4.3 million for the year. So overall, a really solid set of figures on both the top line and the bottom line. I'll now pass things to Sharon, who will cover a few other items for us.

Sharon Papworth executive
#4

Thanks, Simon. Some context is needed for our profit measures this year. The drop in reported earnings came mainly from tax, while the underlying adjusted earnings trend keeps getting better year over year. If you set aside the tax rate change — 25% last year versus 30% this year — NPAT would have risen 11% to AUD 5.1 million. NPATA would have risen 22% to AUD 6.6 million. Reported earnings per share would have risen 5% to AUD 0.0196 per share. That context gives a clearer picture of how the business performed operationally at its core. Debt to underlying EBITDA stood at 1.5x versus 1.3x in FY 2025, which reflects acquisition payments and ongoing investment in growth. Lastly, I'm pleased to confirm the board has declared a fully franked dividend of AUD 0.0092 per share, taking the fully franked dividend for the full year to AUD 0.0172, up 4% year-on-year.

Simon Madder executive
#5

Great, thanks Sharon. I’ll move on now to a few of the operational highlights — Nat, could we go to the following page, please? I really want to walk through how the business is running across these four main areas: simplification; M&A and integration; growth, sales, and ideal clients; and technology as an enabler. Over the past 12 months, simplification has arguably been the dominant theme for us, and it will remain a theme as we go into FY 2027. What that means is offering fewer services, with more focus. We should do more of what we excel at, keep building that side of the business, and find clients who genuinely need those services — the ones where we are the experts. We’re also making sure we have a very clear enterprise-level view of our customers through the enterprise CRM we’ve rolled out, which the team is now actively using. We need full visibility across our customer base, and we need to be clear about what they purchase from us, what they require, and what they may require going forward. Another important gauge of simplification is cutting the transactional revenue within our business.

Simon Madder executive
#6

It really stood out to me that recurring revenue climbed to 85%, up from 70% before. That's a very large jump. Over the past 12 months, that represents a 21% rise, and it reflects how disciplined we've been about the simplification effort. One more important point that sits somewhere between simplification and what we've done on the divestiture side: we genuinely shrank our cost base, because we did divest certain clients who didn't fit our ideal client profile. Once you get the accounts and go through them carefully, you'll notice that we divested roughly AUD 4 million of revenue. People ask what an ideal client looks like for us, and why those clients weren't ideal. Typically, they were clients from whom we couldn't produce the margin we're aiming for, and who don't really need several services. Our ideal clients appreciate what we can deliver across the full breadth of our offering, and we can then serve them at a margin that suits our business. When we shrank our customer base and sold some of those clients to peers in the industry, we managed to shrink our cost base as well, and that happened mainly in Q4.

Simon Madder executive
#7

Recruitment has also been a major focus for us. Over the past 12 months, we were delighted to welcome two new leaders into our team, spanning both business and wealth, who brought AUD 1.7 million in annualized revenue with them—revenue that contributed to FY 2026 and will contribute more in FY 2027. That fits within our acqui-hire growth model, which I'll go into a bit more detail on later. On the M&A and integration side—and deep integration specifically—another key item for us has been the Lincoln Indicators business we acquired back in May 2025. It was the largest acquisition we've completed in the last six, and I'm pleased to report that it sits deeply at the center of our wealth segment, and we are actively delivering added value and services to that customer base. When it comes to growing our business—sales, account management—what we're really delighted about for this year that has just passed is three core growth areas across wealth, SMSF, and accounting. These are impressive numbers. Those areas grew somewhere between 14% and 44% for the year.

Simon Madder executive
#8

That covers acquisitions, but more importantly, it demonstrates that when we concentrate on the essential items our clients require and the areas where growth is possible, we can produce some truly excellent results. That is a very encouraging sign for FY 2027, FY 2028 and on through 2030, and for our aim of reaching AUD 100 million in revenue between FY 2028 and 2030. We are absolutely fixated on ensuring we engage with what we regard as those ideal client profiles. When our attention is there, it means our sales, account management, and servicing processes become better and more clearly defined, and we can provide greater value to our customers. An element of that customer journey involves ensuring we do enable technology. I have mentioned this previously: we are not first off the bench to launch into technology, but we are taking steps forward. Internally we do have a fantastic team that is partnering with external providers in partnership to ensure we are enabling and simplifying our business so that we can scale and deliver improved customer service. A key component of our technology strategy involves ensuring that our data is consolidated. Data is king when it comes to what we do, and to being able to manage our business efficiently and to be able to achieve that growth roadmap we desire.

Simon Madder executive
#9

Bringing data together matters so we can run our workflows and bring in AI in a way that's acceptable and properly governed for risk. A great deal of effort is underway on that consolidation front. Thanks, Nat. Which main themes keep propelling the business? First, M&A and business succession, whether that's happening inside our own sector, and our sector is really busy right now across professional and financial services. It's rare that a month passes without some kind of M&A showing up, be it in accounting, or in wealth or asset management. It's a very lively space, and private equity is taking an ever bigger role there. One point I'd flag is that in the U.S. lately, Grant Thornton, among the bigger accounting firms, actually laid out more than AUD 5 billion to buy what had been the largest listed accounting firm in the U.S. Things are active. We're in the right space at the right time, and we believe we have a really important role to play in what happens over the next three to five years. M&A and business succession within our own industry and for our clients is super important.

Simon Madder executive
#10

That fits into one piece of that conversation about wealth moving between generations. It's more and more on our clients' minds, and we're fortunate to be able to provide greater value under a single roof for many of them — whether that means handing down portfolios or other assets, ensuring the structure is right and that a trusted advisor is there to help, or whether it involves selling a business and what that succession could look like. Where we're positioning ourselves, along with our ideal client profile and brand, is in that mid-market opportunity. That's why we're precise about ideal clients, about clients we might otherwise divest — whom we respect — to other participants in the industry. A really key thing we've seen play out since the budget is the need for advice. Clients have needed advice throughout, but likely even more so over the next 12 months than ever before. Across accounting, structuring, wealth management, there are plenty of conversations and a great deal of need that we look forward to supporting our clients with over the next 12, 24 and 36 months. Those are some of the key themes driving our growth.

Simon Madder executive
#11

Now I'll briefly address a handful of items concerning our financials, so let's move to the following slide if possible. I won't go into depth on matters that Sharon or I have already discussed. I'd likely call out two leading items: the wealth segment's revenue and the business segment's revenue. Yes, it's striking to see wealth up 37%, though we may be somewhat underselling the business segment by implying it grew only 2%. The business segment bundles what we do in accounting together with our capital, or corporate finance, work. The capital and corporate finance side is what we're de-emphasizing. So that portion declined. It isn't a priority for us. We'll handle that in specific cases for clients. That has likely dampened some of the outstanding results of that business segment, which included our accounting operations rising 25%, a genuinely impressive outcome. Let's move to the following slide, and I can go into somewhat more detail if we're able.

Simon Madder executive
#12

For the year, total revenue came in at AUD 16.5 million, as we indicated, which is a 22% increase. Looking at our contracts with customers, that figure rose 20%. I'll keep repeating this point. Take a look at the bottom left-hand corner of this slide. Wealth was up 44%, and that's a really positive trajectory that appears fairly consistent. SMSF rose 14%, and accounting was up 25%. We're going to do more of this. This will be a focus for our M&A, for our acqui-hire. An acqui-hire is simply M&A under a different name. It's when an individual or a group of people join you with a client base, but without the legacy of the structure that might otherwise come through an acquisition. We will concentrate our efforts in those three key areas. As I said, capital matters, but it is transactional revenue and not somewhere we want to focus. Our focus is on recurring revenue, and as I mentioned earlier, that is up 21% for the year to 85% of our total revenue. We will continue to zero in on that target we set three or four years ago, which was to reach AUD 100 million. I think when we set that target, we were at around AUD 25 million of revenue.

Simon Madder executive
#13

Our company is definitely oriented toward growth, yet most of the time our attention goes beyond simply revenue—it goes to the quality of the earnings generated by that revenue and the margin we can genuinely deliver from it. Broadly, what you're seeing are certain areas of emphasis and some reduced emphasis, and looking at the upper portion of that graph shows genuine consistency in the way our business has expanded, and we think we can keep scaling that up and do so progressively at stronger margins alongside better operating cash flow. With that, I'll pass things to Sharon, who will address several of the margin-related topics.

Sharon Papworth executive
#14

Thanks, Simon. Underlying EBITDA to members rose from AUD 7.8 million in FY 2022 to AUD 13.9 million in FY 2026, and that figure includes year-on-year growth of 18%. We achieved that growth while cutting back on reliance on transactional revenue, as Simon discussed. The FY 2026 underlying EBITDA margin stayed at 24%, consistent with last year, but it was really driven through acquisition integration activity, investment in technology and systems, and organizational changes undertaken during the year. During Q4, Prime sharpened its focus on operational efficiency and reducing the cost base. Those actions, along with workflow improvement, automation, and data consolidation, are expected to support future margin improvement and operating leverage. For us in FY 2027, the strategic priority is to convert the additional scale already achieved into ongoing top-line growth and improved earnings conversion. Thank you, Nat. Our balance sheet remains positioned to support Prime's growth strategy. Net assets increased to AUD 61.2 million at June. Acquisition payments largely contributed to the increase in net debt of AUD 20.6 million, which is up from AUD 14.9 million last year. This was also reflected in an increase in net debt to underlying EBITDA to members, which increased to 1.5x, however, continues to be well below our banking covenant requirements.

Sharon Papworth executive
#15

On a positive note, operating cash flow rose 47%, reaching AUD 4.3 million. That gain matters a great deal, since it clearly shows we're converting earnings into cash more effectively. In addition, Prime can draw on Westpac facilities totaling roughly AUD 42.6 million, and AUD 21.6 million of that had been drawn at year-end. That gives us room to fund working capital, meet existing commitments, and pursue strategic growth in a disciplined way. Our stance is still to weigh investment and shareholder returns against sensible leverage and hands-on cash management. Thanks, Nat. As I noted before, the board has declared a final dividend of 0.92 cents per share, fully franked. Combined with the interim dividend of 0.8 cents per share, the FY 2026 full year fully franked dividend comes to 0.0172 cents per share — up 4% on last year and a big step up from 0.011 cents per share in FY 2022. The record date for the final dividend is the 3rd of September, and payment is set for the 28th of September. I can also confirm the dividend reinvestment plan will be available for the final dividend. This dividend increase shows the board's confidence in Prime's underlying business, while keeping a suitable balance among shareholder distributions, debt management, and reinvestment in growth.

Sharon Papworth executive
#16

Appreciate that, Nat.

Simon Madder executive
#17

Thanks, Nat. We'll dive into strategy and where the focus sits for FY 2027. Deliberately straightforward. On the growth side, organic growth in those three key areas I mentioned earlier — that 14%-44% growth component across wealth, accounting, SMSF. We'll be doing more of that. We think we can scale it, and scale it efficiently. That cross-sell program delivering value for our customers will keep going through our one connected mindset, and that will absolutely complement what we're doing in our core growth areas. Acqui-hire, which I touched on. I think we can speed that up. We're in the market, speaking with plenty of people, to make sure we find those people who want to be part of that multiple service journey for their clients, but also to hold an equity interest in our business. Just as a reminder, 44% of Prime is actually owned by the team. That's a really important alignment consideration for us, marrying up external shareholders and internal shareholders to drive the right behaviors and the right level of continuity. So finding people, whether through acqui-hire, internal promotion, and also selective acquisition, will all form part of what we'd do going forward.

Simon Madder executive
#18

That's the bridge from AUD 60 million in revenue up to roughly AUD 100 million in revenue. That's the way we keep growing the business. Not by doing anything dramatically different, but by continuing to do it better. For us, part of doing it better involves productivity and technology. That's a central focus as we head into FY 2027. The efficiency gains Sharon mentioned — whether it's workflow, automation, AI, or making sure you're developing your team internally — are all genuinely important in letting us hit our objectives, but above all for our clients too. Those ideal clients will stay a priority for us, and we'll keep consolidating the capabilities we already have and go on simplifying the business. One last thing: I'd just say I'm really proud of the team and what they've built over the past 12 months in terms of our business model, our target operating model, and the results achieved. We have a wonderful team that works really hard to deliver value for customers, and for shareholders as well. I absolutely want to thank them, and I also want to thank shareholders for their continued support.

Simon Madder executive
#19

That's likely sufficient from Sharon and me at this point, though, and we'll now turn things back over to you, Nat.

Natalie Simmons executive
#20

Thanks, Simon and Sharon. I've probably only got a handful of questions. First off, Prime recently stepped away from an NBIO that had been in place. Could you tell us what the thinking was behind that exit?

Simon Madder executive
#21

Sure. Thanks, Nat. Sharon, if you're okay with me handling this one. First off, a non-binding indicative offer means precisely what it says. It's an intention to do something jointly. We've clearly conducted some due diligence. And we're eager to find out whether the businesses could fit together. First, we hold the greatest respect for anybody willing to have a conversation about what the future of their company might look like, especially within that partnership model we've worked toward. So that respect stays, even though we didn't move forward with this particular transaction. But circumstances shifted. The business appeared different. The risk profile had changed, and we couldn't justify the valuation for that business given the conditions presenting themselves to us. So regrettably, we couldn't move forward with it. It was a lengthy process. We devoted many months and nearly a year to discussions, so no decision was made lightly. I think we've reached the correct decision. We're highly protective of investor capital, and we want to ensure we deploy it toward the best possible opportunities. We thank the founder of that business, whom we genuinely respect, for taking the time to spend with us.

Simon Madder executive
#22

That simply wasn't going to succeed down the road.

Natalie Simmons executive
#23

Thanks, Simon. One more question: you mentioned divesting certain clients. Could you expand a bit on what distinguishes an ideal client from one that isn't ideal?

Simon Madder executive
#24

Right. So first, regarding the ideal client, we've been quite clear that our model — and this is likely our main differentiator — is the capacity to serve clients over a long stretch of time across both business and wealth. Inside business and wealth, those 2 core segments, there are multiple service lines we can genuinely provide to clients. Our most ideal clients tend to be fairly ambitious, they want to do things, they want to move in the right direction, and they need help reaching their goals and objectives. Usually what they're after is provision of multiple services. Obviously, more often than not they're bigger clients, which is why we concentrate on that mid-market. Where clients have perhaps an isolated need or a one-off need, they're probably less suitable for us unless there's a pathway to doing more for them. Not to sound too mercenary about it, we have to be able to make money on the service we deliver to clients. In some cases, the equation simply doesn't work out. When those occasions arise, and they will from time to time, we will respectfully figure out scenarios to hand those clients over to other industry participants, people we trust, and give them the chance to serve the clients and do it the right way.

Simon Madder executive
#25

That is the area we'll exit, freeing up capital, and afterward we'll put that money back to work in efforts that match what our strategy calls for.

Natalie Simmons executive
#26

Thanks. You mentioned certain cost savings during the fourth quarter of FY 2026 as well. Could you walk us through how those will factor into FY 2027?

Simon Madder executive
#27

Yeah, I think the main point I'd highlight regarding the operational side of simplification is this. First, we've pulled back from what we do in capital. As a result, we've restructured the headcount in the capital division and changed what we'll need going forward. That clearly helps lower the cost base tied to that area, since that service line isn't a priority for us. But from an operational standpoint, when your business is simpler, you become far more deliberate about where your money goes, the kinds of team members you bring on, where the work gets done — whether that's in Australia or offshore — and what you actually gain from technology enablement and the steps you take to become more productive. With a simpler, clearer vision for how we can execute toward that growth milestone of AUD 100 million at an increasingly higher margin, we're quite selective about what we take on, how we resource it, and where we direct our capital, our time, and our efforts. That means when we're not serving certain clients that might use up too many resources, we're more focused on doing the things that more of our customers — our ideal customers — might value.

Natalie Simmons executive
#28

Great. The next question concerns the target you mention for between FY 2028 and FY 2030 of up to AUD 100 million, and it is somewhat of a two-part question. What is driving that, and will guidance for FY 2027 also be provided?

Simon Madder executive
#29

What we've been able to do well — and what we believe we can do even better over time — comes down to the straightforward nature of our strategy: it sits in the areas that took our business from AUD 25 million in turnover up to AUD 60 million. The one exception is that small caveat regarding a modest number of divested clients. We believe we've gotten this right. We believe we're picking up speed with a simplified model, and that model covers organic growth along with fair pricing for the work you perform. It also covers bringing in more people who share belief in the vision and the journey — the multi-service journey for customers — and buying businesses that complete the family portrait in key locations where we can carry out more of the good work we're aiming to do. This is very much a repeat of scaling what we already have rather than, in particular, launching new journeys. It's consolidation, and it's focus. Once you consolidate, simplify, and shrink that surface area, everything you do around workflow, AI technology, and so forth gets simpler, since you're simply gaining more leverage from the work you're already doing. Your return on investment improves.

Simon Madder executive
#30

On that focus — that's exactly what we'll carry out. We'll continue doing the things we're good at. As for guidance, we've never really provided any until we more or less reach the AGM. Right now, though, the best guidance I can offer is that we're a group of very growth-minded people. We own part of the business that all of you co-own alongside us. Our aim is to create shareholder value. We know the more precise route to achieving that, and we're targeting that FY 2028 to 2030 goal of AUD 100 million. Every single goal we've set over the last three years, we have hit. So we feel confident that on a trajectory toward 2028 to 2030, we've got the right moving parts in place, and we'll keep our focus there.

Natalie Simmons executive
#31

All right, that wraps up what we had to present today. Thanks to each of you for being with us. Thanks, Simon. Thanks, Sharon. And we hope the remainder of your day goes really well.

Simon Madder executive
#32

Okay, thank you, Nat.

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