ABN AMRO Bank N.V. (ABN) Earnings Call Transcript
September 24, 2026
Earnings Call Speaker Segments
Good morning, everyone. It's my pleasure to welcome Ferdinand Vaandrager, CFO of ABN AMRO. So Ferdinand, 10 months ago, from the Capital Markets Day, profits are up 30%. ROE back above 12% guidance raised on income and cut on costs and CET1 ratio that even on 100% payout still sits at above 15%. Budget Day was actually a nonevent for Dutch banks, which is a positive, nothing taken from a pocket, and we can call it a good year. So let's spend the next 40 minutes to see how this nice story could continue or even improve and was from. So importantly, to what point do we really reset the targets rather than keep beating them. So Ferdinand, welcome.
Thank you.
So maybe you can just say very quick words on the budgets to clear on this. What you see as potential? I mean it's not a topic for you, but it's ongoing for many other big jurisdictions in Europe and could be actually a big impact for [indiscernible] so on for you, what do you see there?
No. And I think it's very important. Number one, you need to realize, we have a minority coalition in the Netherlands. So for all proposals, they need to find support from the opposition, so that what also means before it's adopted by the Senate, it will take more time. You mentioned already what is important, if you look what will potentially impact capital or earnings of banks. In the Netherlands, we have already a banking tax for much more than 10 years. So it's already in our planning, and we have not seen any proposals in increasing those. Also there, you have not seen any proposal in significant increases in corporate taxation, which might impact the earnings for banks as well. And the third point is there have been lots of talks about the Box 3 is the wealth taxation in the Netherlands and unrealized gains. Also, that is off the table for now. So I think it will take longer, but up until now, no elements in there which might impact our execution of the strategy. I think the positive thing there is budget discipline. We have a debt to GDP of low 40s. So I think if you look at Europe on context, that is quite healthy. And also the growth in the Dutch market is good. And as 1 of the important points of this coalition is really start building houses and really supported by financial incentives towards the municipalities and secondly, also reducing red tape. So they have an ambition of around 100,000 houses and that should really be helpful to our business model as well, with 60% of our balance sheet in residential market. So overall, it looks no worrying signs spread to.
It sounds like a safe haven versus the neighbors. So then maybe move on to NIBC integration. You've closed the transactions in the summer. Maybe you can update us on how this progress operation on the ground in terms of teams integration and accounting as well?
Yes. I think NIBC is an example what we said before, if in our core geographic footprint and business mix, we find attractive opportunities. We might look at bolt-ons. I think NIBC, we closed the transaction. Now we're full working towards a legal merger. So we need to wait until the legal merger is somewhere pre-summer 2027, and then the real integration can start. So overall, I think the discussions are really going in the right direction, and we really have the road map towards integration. And I said before, deployment of capital had this brings a return on invested capital of around 18%, and we are really leveraging on both deposits and mortgages in the Dutch market. And what I really like that we also get a quite significant OTD platform for mortars, which we were lacking. So now I'm looking forward and the indications of integration are going in the right direction.
On CMD next year, November last year. So it started clearly great, and you've been ahead in many fronts. So can you maybe tell us at a high level, and then we'll go into detail what are the areas where you've been actually seeing some challenges to achieve the targets? Or the opposite, you thought you've been conservative?
Well, I know what you think, Tarik. But let's, yes, if you see where we are today in the third quarter was the strategic plan I think we are delivering and on quite a few elements, we are doing better than planned. Number 1 on costs. I think we have a we already almost realized 50% of our FTE target of a reduction of 5,200. We realized around EUR 300 million absolute cost savings of the EUR 900 million. So if you look in terms of cost, we lowered our cost guidance twice this year at Q1 and Q2 with EUR 100 million. So clearly, we're delivering faster on cost, but you should be mindful trajectory will start to slow down because a lot of the FTE reduction is externals and people with fixed-term contracts. Number two, if you look in terms of capital also in terms of RWA reduction, I think we realized already around EUR 9 billion, EUR 6 billion of the EUR 10 billion with the corporate bank. So also there, we are going faster than planned, and we are going to see an additional benefit, which was not part of our plan is a removal of the market or which brings around EUR 7 billion relief in Q4. But also there the next phase in RWA optimization should really come from a portfolio management and being very strict on refinancing of corporate clients, which don't meet ROE hurdle. Fees are also quite good. Also there, you should take into account also partly some cyclical elements in there because financial markets are very good for assets under management as well and also our clearing operation is really benefiting from a significant volatility in the market. So I think on all 3 key elements we're doing better than expected. What is more outside our own control, but clearly, a very big driver for our profitability is the liability side of the balance sheet. Forward curves have improved significantly. So far, you've not seen any pass-through of those rate hikes into the Dutch market. So where we stand today, and we've seen an upgrade underlying of EUR 250 million in our NII guidance is really on the back of the improvement of the forward curve rate.
So let's start with the net interest income and your rates a tank. So you pointed out that you've already upgraded with Q2 net interest income. But how much is more debt? Because I mean, the curve has moved since Q2 and if you look at your assumptions of pass-through 100%, which some could argue is conservative. On the other hand, you not expect any flow from current account to term deposits. So if you can give us some sensitivity to the current curve and what makes you comfortable to actually translate that into a new guidance?
Are your challenge also earlier that were conservative so far you've been right, okay? So you've not seen the path for yet, but every quarter with improved curves, your assumption of stable margins. So I would translate a full pass-through that the margin of your savings accounts or interest-paying deposits stay at the same level. Every quarter for extrapolating is a higher starting point. So it is more potentially ambitious to have that. Yes, if you look overall at deposit, as I said, deposit market is growing in the Dutch market, less than 20% is in current account. So most of the migration has taken place. But if you look at Q2, for example, in our analysis under the flat margins for interest paying deposits. Yes, our liability margin in 2018 would be 10 basis points higher than our assessment at the Capital Markets Day. So clearly, the benefit of the replicating portfolio of refinancing at higher rates really start to come through and might have a significant benefit most pronounced in '26 and '27.
Can you touch please, on the deposit competition in Netherlands. I mean, Rabobank increased the rates by 10 basis points so far after 2 hikes at DCB. So how do you see the competition there? And maybe you can draw in the previous rate hike cycle, which we admit is very different in magnitude and the reasons. And yes, so how do you see the players moving?
Yes, the players. I mean, the majority with the deposits are with the incumbent banks in the Netherlands. It's a rational market. a pie of the replicating portfolio. Yes, it's true. The only base rate increase in savings you've seen with 1 player you just mentioned. But there are clearly around 30, 35 players in the Dutch market with a deposit license. So there's definitely competition. but it has not resulted in any significant outflow. If you look at our market share in deposits of around 15% has stayed relatively stable this year. So yes, there is competition, but there are no significant aggressive marketing campaigns happening in the Dutch market. And you also see a tendency that the deposit with the bank are actually quite sticky. And that's partly related that you are the house bank for most of those depositors, you have more product, et cetera. So the loyalty and the stickiness of those clients is proven to be there. And as you said, the migration from current accounts to savings we've seen most of that migration. So we expect also the base of current accounts to remain relatively stable. But the margins increased, that's why I always say like a stable margin, which is elevated compared to history at a certain point that might also attract a tougher competition. So we should be able to offer more products as an alternative to lower savings rates.
So you mentioned cost of turkey deposit license given. So if we focus on those probably more into the competition, the digital banks, I mean Netherlands is we can call it digital, I mean, with 20 branches. So how -- 26, okay. So how do you see the competition from those specific players shaping up? I mean you see in Germany is picking up in France, there's a big player with huge ambitions?
Of course, it's there, right? We are fully prepared for the more digital offerings. But as you say, I mean, the market is digital already. we moved to 26 branches and all our daily banking services are a digital or remote. So that will not be a sea change. Of course, the expectation if you move to a genetic world that the competition might intensify for where they are here and where they stand today. But we are also investing in our capabilities and products we offer, Tarik. So up until now, the competition is there. The stickiness is also there, and we keep investing in our offering as well. So we're not sitting still while not passing through the recent increases we see.
So moving to the lending part. So you have a very healthy lending growth on mortgages in Netherlands. I think your own economics expect a slowdown in transactions 3%, 4% in the coming quarters. So how do you see the lending evolving in the region? And is it more I mean organic and self have say, market share ambitions to take? Or are you going with the market's growth and you see that slowing down as well?
No. If you look at the lending, let's start, as you say, with marketers. We have a market share of around 18%, 19%. When NBC joins the family that will add 2% to 2.5%. What we do see is a competitive market. And you do see that in margins on new production. One element is that we've seen quite a significant shift from -- at lower rates from longer maturity more gas 20 to 30 years where you have much more competition from insurance companies and pension funds. Now around 65% the mortgage market is with the banks. But specifically in the state guaranteed mortgages with a maturity up until 10 years there are significant competition. And we don't target for market share targets for profitability. So we are very strict on pricing in meeting the ROE hurdle. So that might mean that you're going to see a little bit more fluctuation in terms of market share. we have in our plan that we have a gradual pressure on asset margins on the back of this, but at the same time, the profitability because the risk weight is low is quite good. you do start seeing and you mentioned that correctly, is that the housing market starts to cool. If you look in terms of transactions, if you look in terms of house price rises, and also, if we see further increases in rates, that will start to impact the affordability for new markets. So the more market is healthy. If you look at the corporate loan side, also there, you see a healthy growth. I mean the Netherlands is the right [indiscernible]. You also see there the benefits of the spillover effect of the ASML in the Netherlands and the ecosystem around that. And also on the lending side, we're really looking at financing the larger transition trends in Northwestern Europe, so that is defense, digital infrastructure and new energy. So also there, the loan demands on the bus products is actually rather resilient.
Very good. So you mentioned a under pressure a bit like asset margin liability margin, we discussed with all the caveats of the market. So putting all this together, it points to growth in AII and margin, which is in your guidance but I guess we have to wait a bit more to see how that really will translate into versus your current guidance?
No, that's it in the current guidance. I think we're quite transparent there, right? We provide an absolute guidance on cost and NII on months forward-looking basis. Again, we're updating that on a quarterly basis. And of course, you have set your target in November, where in the third quarter of execution, we're very happy with the progress, but it's for clear some elements and also benefits from different rate environment means that the outlook can be is where we stand today is more positive.
So moving to fees, which is another record delivery you have in the quarter in 2 quarters in a row above EUR 600 million. So this is greatly driven by the wealth, but also the clearing business. Do you see this again as a structural trend? I mean you've been mentioning yourself that you've been above or grid tracking well ahead of your own targets. So should we just stick with your targets? Or there is some -- really some -- you discovered some hidden gems there?
Where do I start? Yes. I mean if you look at the fee growth over the past 12 months, it has been around 25%, right? But then let's build this up. Number one, it includes now our German acquisition, [indiscernible]. If you strip that out, you come to around underlying. We have provided a CAGR of 6% to 7%, including M&A at the Capital Markets Day, we're still confident with that growth outlook. And then the second step is what is structural and what is cyclical. You mentioned already wealth management and clearing. Yes, with the backdrop of the financial markets, you see the AUM increase on the back of market performance has been significant, right? So there is a certain sensitivity partly cyclical of market performance. Secondly, if you look at clearing the volatility in the market, we have seen record quarters in terms of transaction cleared -- to give you an example, we see peak days where we clear around 80 million transactions on a daily basis, right? So also there, you see elevated fees on the back of volatility in the market. So yes I would stick to the 6% to 7%, but we provided at the CMD. So you should see this year that part of it is also potentially a little bit more cyclical install structural. So don't start extrapolating the trend completely, Tarik.
So then there may be another new opportunity for you with all and then the acceleration of growth organic and organic in the wealth, how is actually underpenetrated the corporate clients from being advisory or discretionary mandates? How is that a new opportunity? I don't think you've touched much on that on the CMD.
No. And I think it's a very fair point because now fees were really focused on what's happening in wealth and clearing, clearing as part of the corporate bank. But also there, if you look fees in our retail bank, it's also important, right, if you look in terms of payment transactions and payment package fees. On the other hand is the corporate bank. I mean at the CMD, it was very clear. Priority is improve the profitability of the corporate bank. It has been steered historically too much on top line growth. We have now implemented a very strict client selection framework. It really needs to meet the return hurdles of the bank. And that means that on the back of the stricter selection framework, we're more selective and onboarding new clients, and that's more a move to the mid-market where we have a broader product relationship for cross-sell. And number two, it also means that the tail end of clients who are unprofitable at refinancing. So according to the maturity schedule that will be refinanced with potentially more profitable clients where you have a boproducts. So yes, also from that side and it's not only the advisory capital market business, et cetera. It's a broad range transaction banking products, where we're really focused in the corporate on profitability. So it is ROE and it's also income of RWA.
Very clear. Before I carry on, is there any questions on the floor? No. Then I will carry on. So moving to the costs. As you mentioned, you've been already taking 1/3 of the EUR 900 million target 45% of FTEs. First, on the FTE reduction. I mean a lot of those probably is the -- within the whole -- I mean, within the -- sorry, yes, whole NIBC. But what's the -- how is the -- actually the those cost does FTE reduction impacts the mood within the bank or the idea that everyone is pushing in the right direction. That's because it's a big number if you come up.
Yes, it's a big number, but you should also look at the starting point, right? But you're right. It's significant, and I think it's new in the bank. -- that we are very strictly steering. And if you talk about cost, we made a conscious decision that we steer on absolute costs, which turn FTEs and we're still on cost/income because at the end, it's about the cost income towards the end of your strategic ambition. Yes, on FTE, I think, of course, it's been a lot in the media. This was unlike AB but you do start to see the organization accept it and you also see the organization the ability to deliver with less people and it also shows that we can really accelerate in areas like financial crime in customer care and operations where people really start deploying automation AI tools to become more efficient. So as long as you said, the incentives right in the organization, people and the tools available to automate and become more efficient you also start to see the flywheel effect that you have the cost heroes in the organization, and we have much more attention for that. So I think, yes, the delivery is good, but I also said the earlier part in terms of headcount is easier, external terms contract. Now it really depended more on RFAs discussions with the works council, et cetera. So the harder parts we'll start with our now as well.
Very clear. I think, Margaret, the CEO said that AI will feature more permanently if the CMD were written today. I hope I'm not misquoting, but is -- I mean, what's -- I mean, AI was featured in your CMD. But I mean every day goes, implementation and user cases increases. So for a company like yours, where do you see actually the benefit of -- and how that's going to actually benefit even more your cost saving in the plan announced?
Yes, that's also, Tarik, if I look back, when discussing the financial plan and communication November last year, it was really said, yes, we see lots of opportunity in AI. It's not only cost it's productivity, improving client journeys, simplifying processes. But there, we said in setting our targets and our financial plan, we only use a proven granular business cases. since the CMD, we really scaled up our AI use cases to around 50 live cases, and now we really start scaling up to be able to also start quantifying more what we do see in terms of productivity and cost savings. To give you an example, when we were in November last year, for example, software development, software development was something, okay, we make to all the engineers and the organization get Copilot. We expected an efficiency of 0% to 2%. We now see efficiency 25% to 30%. And this is before enabling them for Agentic accounting. If you look at preparation time for your commercial staff for a wealth manager visiting a client, all the prep work for getting the client document together, which took hours now takes like 50 minutes, right? So also the productivity gains, this is something we should start seeing and really increase in the commercial intensity. Last one is specifically in those areas where you automate. As I said, customer care and operation and financial and economic crime, there we still have very FTE intensive businesses. We have like 5,000 people there. There, we really think we can reduce by around 35%, partly offshoring, but also really accelerating now in the efficiency gains on the back of deploying AI. So there are multiple fronts. So I do see more opportunity there, but also coming back to your cost question, we also said embedded in the plan is an inflation of around 2%. So also there, we need to see. We need to have more plans if inflation increases further, we also said we will absorb that to stick to our targets. So it's also key to steer on that, that we're more ambitious than the plans we presented.
Yes. And I mean, looking at your cost-to-income ambitions of 55%. I mean, for a bank of your profile, that's domestic predominantly mortgage bank with 26 branches. Wealth Management is clearly not your natural level, 55%. So what will it take to be for handle?
Yes. If I take a step back if you set your strategic targets, we've chosen deliberately for '28, so shorter data and also cost is important. So next to the cost income, we also provided absolute costs and FTEs. So when the benefit of the tailwind of your liability NII is better, then clearly, it will result if you also steer on absolute cost to a lower cost/income ratio. What looked like below 55% is a step in the right direction where ABN always has been above the 60% is very clearly in a world where we are today, we need to be more ambitious and more ambitious there. But that's also what we said below 55% is absolutely not something what we see as an end game for ABN AMRO and you've seen also in general, for banking peers that the outlook is more ambitious than the outlook we have provided. So -- but for me, it's much more important deliver on the plan and deliver on the plan. And if we can accelerate, we will accelerate and become more ambitious than that.
Very good. Really just a question on quality just to check if there's nothing there. I might overlook -- but you look very confident about the book to remain a very good quality. We know issues anything to there. I mean rates go expectedly higher. You grew quite a lot recently. So are you still comfortable with the quality of the book?
Yes, we're comfortable. And you also need to put it in perspective. At the Capital Markets Day, we said we always want to provide a through-the-cycle indication what we would expect. We lowered that to 10 to 15 basis points. we also said we only expect a gradual normalization towards that level. Yes, take into account that 60% of our balance sheet is residential market shares with an LTV of around 52%. And for the rest is, if you look at the corporate lending part, the majority of our book is fully collateralized loans. There are no specific topics of concern. Outlook is good. Of course, if we are going to look at a complete different economic scenario with a really prolonged conflict in the Middle East and the closure of the straight of homes and inflation starts really to spiral out and interest rates going up. Of course, it will start to have an effect specifically in your corporate lending towards SME in the Netherlands. But at the moment, there are no indications of that. But clearly, with how our energy prices. We are in constant dialogue with our corporate clients to see pick up any segments of stress. And that can be high energy-intensive sectors. It can be the art sectors where it has an impact on fertilizer cost and crop yields this year. So we're always mindful, but we're very comfortable with the credit quality of our book.
Now we move a very important topic, capital optimization, which was 1 of the key pillars or CMD. You've done a very good start, delivered EUR 9 billion of RW optimization so far. And or 63% of the corporate banking ambitions. So how much of the remainder actually easy to deliver? Or is it just a quick wins so far?
Well, again, what is the starting point. And I think where we started, I think Q1 last year was the transition to Basel IV, and at the same time, transitioning the remainder of our non-retail models to the standardized approach. We said from this point, we have a predictable outlook and base in terms of RWA, but we also said in terms of data remediation, sourcing of collateral and our systems we had a significant book of work where we delivered on last year. So even if you look from Q1, the RWA relief has been more than EUR 9 billion. If you look at this part, the biggest part has been RWA optimization, and that is really investing in the data quality but also, and there I come back to cost again, how do you set the right incentives in the organization at the front end of the bank. You mentioned you're on the commercial side, you're a lender that you spend most of your time getting all the underlying data of the collateral on a granular basis, in the right place and the right system and you will then see directly benefit in terms of RWA on your overall portfolio of customers you manage. And this has really helped because at the end of the day, you're very dependent on improving your data quality on the front end of the bank. So a big part has been realized there. The second part is much more looking at portfolio optimization. And there, we look at a very strict client selection framework, as I said, it is really looking at exiting portfolios, which are unprofitable. Asset-based finance in the countries is 1 of them, which we put in wind down. And the third element of this because we also want a growing bank that will also deploy much more SRTs and other products to really facilitate the growth, but keep our overall RWA stable. So the stable RWA outlook does not mean we're not growing, but we're also using SRT to sell funds that.
Okay. I mean, maybe a bit controversial question here. I mean would RWA should not be actually going down in the corporate bank given the returns. I mean you've -- at CMD, you've admitted yourself that the targets is drag to the overall group ROE. So should we expect more forceful actions there to fix the returns of those unprofitable exposures more structurally rather than name by name?
Yes, of course, but you should always take into account the ROE of corporate bank, specifically in our portfolio offers us the much less capital-intensive retail and wealth management will always be the lowest of the 3 right capital intensity, where can you do your own work in terms of reducing the RWA density and data quality is step 1, and you're more strict on your client selection. You should also take into account that corporate bank is a feeder channel for wealth management. If I look, for example, in the countries, in Germany and France, but also in the Netherlands, wealth management, the biggest inflow is really from entrepreneurs. Why do we know the entrepreneurs because we finance the enterprise early on. We have the advisory around it. And at a certain point, the company is being sold. The money goes to wealth management, and it's reinvested again. There are lots of cross-sell opportunity into the dual clients. And it's not as an excuse that more of the cross-sell benefit in wealth management, not in the corporate bank, but you should also take into account it's very relevant for the clients where we have lending relationship for broader cross-sell than just within the corporate bank. But for sure, it's much more steering into deepening the client relationship an increase in the cross-sell ratio. And it is harder work for our corporate bank because, yes, we do a lot in terms of RWA optimization, but the RWA density is still on a relative basis quite high, but I'm optimistic we can do more there.
Very clear. Just checking again in the floor if there's any question. No. So then we can move to 5 minutes to the last topic I would like to address is capital return. So you move to almost a overcapitalized bank, we are at 15.3%, assuming 100% payout and you want to sit at around 13.75.
Our formal targets above 13.75%.
Above 13.75%. So are you on 1 of those banks now where capital is trapped and we need to find a way to return to investors. So 10%you is probably a cap I would say, almost we can pay. Maybe you'll tell me other way. And then work are the other actually routes to redeploy this capital.
Now it's a good question. I mean before we start talking about trapped capital, let's first start in our intention. And I think it's a significant step up. And we really take a capital return extremely seriously if you have the ambition over a 3-year period to pay out up to 100%, right? So that is the starting point of our strategy and really strong capital can still grow. So we're comfortable making the statement that we pay out 100%. Yes, if we keep it stable, you always need to have some buffer for uncertainties -- and you always have your discussions, what do you pay out how much buffer do you have in a stress -- more stressful scenario. But if we deliver in keeping a relatively stable RWA and can grow a bank, yes, then over a longer period of time, we have a structural excess capital, both the 13.75%. We are explicit in our distribution policy up to 100% payout. And if they are, over time, a structural excess capital, we might consider nonordinary distributions on top of that. we also said in November for the forecasted period. It's too early to start factoring that in. If I look at excess capital, yes, number 1 priority is growing bank profitably. So if we see organic opportunities to accelerate, that is what you can control yourself. M&A, yes, we don't hold a structural M&A buffer, but if there are opportunities, which really meet the financial hurdles and criteria, and also in the existing business mix, we might consider that as well. But if those 2 options don't provide a credible accretive returns then the third option is returning it to shareholders. We don't want to carry structurally a buffer a significant offer above our capital target, Tarik.
I mean, look, it's a good problem to have. But it's 2 follow-ups here. First on the considering specials above the 100 I mean you had, I presume, I mean, observing from the outside, we do now but some difficult discussions with ECP and so on approving buybacks in as they approved 100% payout, which is already a big achievement, going above 100%. I mean, I'm looking across Europe. There's not many actually actions that's been allowed to distribute above and not looking at...
I'm not allowed to. We're not doing that. One correction, Tarik, the 100% approved by the is not approved by the ECB. We have the intention to pay out up to 100%. But every share buyback request needs to be at that moment in time, approval in principle when we presented the plan, it was 100.. Yes, yes. Okay. So they know what our intention is. That is true. It is difficult now, but the ECB is clearly in a position that in times of economic uncertainties that they like for us. That is for sure. So the processes of getting share buybacks approved are quite granular processes with a lot of instance, stress testing on your capital that you have healthy buffers also in terms -- in periods of downturns. But where we stand today, I think what really has improved the most important thing is that your RWA outlook is stable and trustful that you're not going to see the volatility in there. And I think where we stand today, also with a big part of your bottles and standardize that should provide the confidence there.
And on the nonorganic obviously, is the Dutch market, the wealth management which areas you think actually would be -- you put more tuition into funding opportunities to grow nonorganically?
Well, there are 2 things, and that hasn't changed. So number one, we want to diversify in less capital-intensive businesses. So wealth management always said, we have a very good brand. We have a high market share economies of scales in the countries are important. So if there are any opportunities again, which meet the financial criteria and when there's low execution risk, we might look at that and transitioning more into wealth management really fits into our current strategy. Number 2 is your home markets in market consolidation which is all about cost synergies and realizing more economies of scale in your core products, also on retail banking. You see that with the acquisition of NIBC, you would always look at that. but there are more options over time, you can look more at are there certain products or missing or product factories, which might also help towards your our intimacy with which management clients where you can get a bigger piece of the pie in terms of fees revenues. So it's still the same in the potential pockets we might consider.
Ferdinand, thank you very much.
Thank you, Tarik.
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