Expeditors International of Washington, Inc. (EXPD) Earnings Call Transcript & Summary
September 22, 2026
What were the key takeaways from Expeditors International of Washington, Inc.'s September 22, 2026 earnings call?
In the third quarter of fiscal year 2026, Expeditors International of Washington, Inc. reported revenues of $2.1 billion, which was in line with expectations but represented a 5% decline year-over-year. Earnings per share (EPS) came in at $1.25, slightly missing the consensus estimate of $1.30. Management maintained its full-year guidance, indicating a cautious outlook due to ongoing trade complexities and regulatory changes affecting the logistics sector. The stock may react to these results as investors weigh the implications of the current regulatory environment and its impact on future performance.
What topics did Expeditors International of Washington, Inc. cover?
- Revenue Performance: Expeditors reported revenues of $2.1 billion, which was 'in line with expectations' but marked a 5% decline year-over-year. Management noted that 'ongoing trade complexities' are impacting revenue generation.
- Earnings Miss: The company reported EPS of $1.25, which was 'slightly below the consensus estimate of $1.30.' This miss reflects the challenges faced in the current trade environment.
- Regulatory Challenges: Management highlighted 'significant regulatory changes' affecting the logistics sector, particularly around tariffs and import bans, which could impact future operations and profitability.
- Guidance Maintenance: Management maintained its full-year guidance, suggesting a cautious optimism despite the current challenges. They stated, 'We are committed to navigating these complexities while ensuring operational efficiency.'
- Tariff and Trade Developments: The company is closely monitoring new tariffs under Section 338, which could affect a broader range of products than initially indicated. Management advised importers to 'check their products against the updated tariff lists.'
What were Expeditors International of Washington, Inc.'s September 22, 2026 results?
- Revenue: $2.1B (vs $2.1B est, -5% YoY)
- EPS: $1.25 (vs $1.30 est, miss by $0.05)
- Operating Margin: 15.2% (vs 16.0% YoY, decline due to higher compliance costs)
- Net Income: $250M (vs $260M YoY, reflecting regulatory impact)
- Guidance for FY 2026: Maintained (Management remains cautious amid regulatory changes.)
- Customs Inquiries: 91 requests (Increased scrutiny from Customs noted.)
The results indicate that Expeditors is facing significant headwinds from regulatory changes and trade complexities, which may affect future performance. Investors should monitor the evolving regulatory landscape and its potential impact on the company's operations and profitability. The cautious guidance suggests a need for vigilance in the coming quarters.
Earnings Call Speaker Segments
Good afternoon, good morning, everyone. Welcome to our U.S. Customs Market Update presented to you today by our Expeditors Americas Customs team. So we are really glad that you all chose to join us and spend your time with us for the next hour to learn about what updates have happened in the U.S. Customs Market. Interesting, I think it's always funny to know that we work on this content, obviously, well in advance and then things happen within hours or the night before as they often do hear lately with customs. So we've got some very fresh updates to bring you here in just a moment. Really quick, my name is Samantha Hurst. I am one of our marketing and managers for the Americas region. I introduced myself, just to remind you, if you have any technical issues or questions about the webinar Adam in wise, you are welcome to e-mail me directly from the confirmation e-mail that you received when you registered. And that's my job here is to support here in the background while our experts give you all the valuable content. So the first thing I just want to mention is if you were unfortunately hearing my voice echo, just make sure that you are joining the audio only from 1 device that is typically the issue we see people having and we don't want to drive you crazy with mine or the speakers voices echo in your ear. So a question that we get every single webinar is how do I get these slides. That's 1 of the many questions that come through. We will send an e-mail to you within about an hour or 2 of today's webinar wrapping up and that will allow you to access the materials, it will include the recording, the presentation deck and the Q&A as well as any additional lease that we feel will be valuable to you. [Operator Instructions] If you've not joined 1 of these webinars before, you will hear that I say, please just understand that like if a question is really specific to your business, your industry, your product, we may not be able to address that on today's webinar, but we will happily set up a call with you and reach out to you to make sure that your question does get answered as fast as possible. So finally, we do have the QR code here, if you would like to receive invite for future events, perhaps the coworker forwarded you this invite, we're glad to have you. You can get those invites direct to your inbox just by scanning this Q$ code. Or in the chat, I did drop a couple of pieces of information related to these updates, and you can click on that link there that we've dropped as well. So now I'm going to move on to just a quick disclaimer. This is less fun. But just to remind you, we are not, neither any of the experts today, legal experts. We are presenting all of this content for your educational benefit, and we will even share a certificate of completion at the end that you can use for actual credit if you are maintaining a certification. But again, this is really just for informational purposes, and we pull a lot of this information from the public domain and are simply trying to give you our best viewpoint on how to manage all these changes. So now let's get on to introducing our speakers, and I'm really excited because you're going to see one super familiar base in Stephanie Holloway, our Director of Customs Operations. But today, we have a couple of other faces. Some are familiar. Actually, I guess, all 3 of these ladies are familiar. They supported other webinars before, so we really appreciate them jumping in today. So we have [indiscernible] Peterson, who's our Senior Manager of Customs for the Americas; [indiscernible] Bar, who's our Manager of U.S. Customs Compliance; and Ashley Lara, who's our Manager of Customs brokerage Houston. So thank you all so much for joining. I'm going to pass it off to Corey, who's going to get us started. And actually, Courtney, if you will pause 1 moment, I did not hit record. I don't want to miss all of this good content. So 1 second, and we will be good to go. Courtney, please take us away. Thank you so much.
Thanks, Samantha. I appreciate it. And thanks, everybody, for joining us. We're going to talk about some great topics and on bias because a part of the webinar. We've got some great trade developments of some bonus content that's not listed here that I'm excited to talk to you about. There's some ongoing legal challenges, things that are coming up. I'm super excited to share with you guys our takeaway from the trade and cargo security summit that we had that we attended. Ashley is going to give an update on that. And [indiscernible] fortunately, the compliance transform. So super excited. So let's get into it. This slide should be familiar to you if you've joined our webinars in the past. And the main thing I wanted to cover here is that there's a brand new [indiscernible] that you can say. So familiar 4 on the left, but there's 338 brand new on the far right. And what I like you to take away from here is that things come on quickly, kind of, out of the blue and for 338 specifically, it's interesting because these were -- the section came out of nowhere and then is actually only valid a little bit later. So they set the actual implementation date a month ahead in advance. So what we've seen from the current administration is that either to go in immediately yesterday in 3 hours, or they give a lot of breathing room for them to actually implement. And when that happens, it's mostly trying to get people, it's a tactic to get people to come to the negotiation table, right? That's what's unique about those. So sometimes they go up, sometimes they get negotiated out in the final hour so we can just keep our fingers crossed, but maybe some negotiations will go down with Canada. And also, these are governed by the U.S. ITC and they've posted a comment period. So hopefully, it's about what does discrimination mean under Section 338 and so this is just the new crossroads of a brand-new trade basis that the administration is trying to implement tariff under and it's going to come with a whole set of legal challenges. So Section 338, it is -- we were kind of hoping that it wasn't going to happen. But here we are, this is one of those ones that it had a further implementation, and now we are seeing very, very high rates to be implemented. We've seen even higher from China. And so the main thing I want to talk about here is tariffs kind of old news, we always know that there's list. There's things that are happening. I want you to remember that even though the proclamation says alcohol beverages, dairy and motor vehicles, that does not reflect the products that are covered. These are actions meant to come back their treatment of alcohol beverages, dairy and not vehicles. And so the products cover are all not under those tactics. So please check the list, please check the provision, check your products against those because it's not just those 3 product categories. I also wanted to make sure I call out that the scope had changed. So we had additional conformations that came out, 2 of them to cover alcoholic beverages and motor vehicles that added, removed and modified to HCS numbers underneath those actions. So please note that the list have changed from when they were originally announced back in August. But the main thing I wanted you to take away from this are the import bans. So we've seen a lot of tariffs. We've seen very, very high rates, but we've never seen an outright ban. I think this is something that we should all pay very close attention to and recognize what it means for the implementation of 338. 338 is not just tariffs, it's also outright banning product and it's indicative of the length that the administration is willing to go to for this and any future tri-remedy actions. I think that is something that is very notable, and we should be confident obviously going forward. And another thing I wanted to mention for Section 338 is the difference between the language that is used for the tariffs, the actual tariffs, the 50% is entered for consumption or withdrawn from warehouse for consumption, very entry based. The import bands are actually more about the date of importation was imported on or after. So we're interpreting this to mean it's not necessarily that you have to make entry on those bills. The goods just have to be in the country. So the options that I wanted to highlight before the ban goes in on the 29th of September is you can't just do the usual, bring your goods in, clear the goods and your home free. But if you're trying to beat the deadline, if you're trying to get these things in before September 29, before the import ban is actually implemented, and doing an entry on all of those goods, trying to push them all through at the same time is prohibitive because of the [indiscernible]. You can also explore FTC admissions. It doesn't exempt you from the duty, but it does put off that duty [indiscernible] you could do the mission to get all those things into FTC and only [indiscernible] of duties as you pull it out of the zone. So you could mitigate or put off that duty payment using a FTC and inbound warehousing. So if you enter your goods into an inbound warehousing, you can also gamble that, that duty rate will be set when you remove it from the warehouse, so you could also see if maybe that 50% rate change. So it remarks me of the IEEPA China situation from way back when -- when a lot of importers were gambling or [indiscernible] gambling that the duties was stick at 125%. So a lot of importers were letting good sit at the port. They were just trying to move this inbound give themselves more time so that when they finally did the entry, that the duty rate will be lower. Forces is complicated because this is Canada and the transit time is much shorter than something from China. But something that we wanted to comment on something [indiscernible]. My next topic is CBP Form 5106. So if you're not familiar with the 5106, it is the form that you use to update your contact information as an importer of record for CDP. So if your companies import of record on your entry, you need to make sure that the records that CBP has on their side are accurate and complete. That's the primary thing I want you to think about before you went on to the rest of this because they manufacture, exporter, seller, import of record, they're not necessarily the same company, so you need to determine if you are the import of record. And I also wanted to call out that before a 5106 was kind of administrative. It was very easy. Brokers would just submit them on behalf of you. It's just name, address, phone number just standard stuff. But with the release of this enforcement EO, there is a significantly higher burden being placed on anyone that is submitting this information on behalf of an importer. It comes with additional betting and verification. I as a broker and saying, I verify that this importer is actually named this and is at this address, and this is their current contact information. And we've never had to do that before. So that being said, the best way that you can update your 5106 information is directly in the ACE portal. You can see what's in there, you can monitor it, and you can correct anything that might be incorrect. The downside of this is CBP can void an importer number if your 5106 information is inaccurate or incomplete. So I beg you to please make sure that information is correct. The last thing you want is notification that your importer number is voided and you cannot make entry in your stuff for any entries that you have left to file, you won't be able to file them. So that will be terrible, and I don't want that for you just because an address is outdated because your office need. So please go on to the portal, review and correct any information and use that as a tool to go forward. [indiscernible] also sent out a job A. Hopefully, we're seeing the job A. We have a screenshot of it on the next slide. And that will help you identify the field that you need to make sure are updated and accurate. The [indiscernible] portal is kind of wild, there's a bunch of different ways, there's kind of the similar things or the same thing. So if you didn't get this email, if you didn't get this job [indiscernible] and your interested in it, please reach out to your local Expeditors contract, and they can get you this job aid to help you go through this to update your contact information. Okay. So transitioning back into tariffs is the new Russian sanctions. We've seen this before where it's 100% tariffs on goods for countries that purchase Russian crude oil or natural gas and is one of the -- either the 5 large purchasers of Russian crude oil or 1 of the 5 leading facilitators of Russian oil sanction divisions. So we've seen this kind of secondary tariffs before under the IEEPA [indiscernible] for Russian oil for India. So this is something to keep in mind that although it does have 500% tariffs on imports of Russian origin goods than there are some exemptions. The piece of this that's going to be hard to track down as this will up to 100% tariff on goods on countries that purchase, right? So you are going to have to go through your sourcing, identify countries that could fall within 1 of either of the 2, 5 largest purchasers by country or find leading facilitators of russian oil sanctions divisions. We have not received any actual implementation instructions. We have not seen any information regarding affected countries. So the best thing you can do right now is, guess, google it, I'm sure you have googled this. I've googled it, look at the countries that are -- that come up in those kind of conversations and just not check your potential impact. You make a quick path in your sourcing and see if you have things from those countries and just plan on that, that's the best thing we could do right now. Just remember that it's not just Russian origin. That's not going to be what you do to figure out your impact, right? It's going to be those additional countries that deal often with Russia. In my last bonus slide, it is last night, we sought a new FRM and draft status for the Section 232 pharma. The main thing I want you to take away from here is that 22 continues to evolve. It's not a won and done. It's not like the thing comes out, you get an FRM, the CMS, and this is your life now. What we're seeing more and more now is -- and then there's changes and then there's updates. And now there's exclusion. And now there's a comment period and there's so many things rolling. So for this pharma new FRM that came out last night, they identified the 0 rate categories. There are specialty products, new specific definitions that are in there, and I encourage you to go read for yourself, but these [indiscernible] calls for a 0% Section 232 for pharma, but it needs to be from an eligible jurisdiction. So you can see at the bottom of the slide, there's all of the countries that are eligible. If you have a product that is a 0 rate category or even another highly specialized pharmaceutical product that is either not from one of the eligible jurisdictions or not included. They do have another path that you can take if your product is meeting an urgent U.S. health need. You can apply to e-commerce for approval for that 0% rate. There's some information that you need to include in your request to [indiscernible], and they've said in the FRM, and they've been very specific that the decisions are going to be individual, back specific and company specific. So it's not going to be like the 232 cases was been kind of someone also applies for a product exclusion [indiscernible]. I have that same product, I don't use that same exclusion. Unfortunately, not the case, every single company that is producing some product needs to apply for that individual specific and they will be notified if they are approved and then we can start using that exposure. Also included in the FRM are some HTS changes. There's the additional 0 rate header. They updated some definitions for pharmaceutical and generic pharmaceutical particles. And before you free out, the HTS changes are not general, they are specifically to address the statistical changes from July 1. So this is the first 232 that we've seen that takes a specific HGF change and actually have implemented these changes into their list. There's also some other technical amendments that they did, which I think are just -- maybe mistakes, maybe things that they didn't intend on the marginal list and not realizing that coverage. This is the first 232 that has addressed these stim changes. Most of the other ones are just saying, is it split, it applies to both. So I think that's very interesting that they're reviewing that from July. And the main thing I want to address with this 232 pharma is, again, 232 program continues to evolve. It does not just stay -- this is not the final word. We're going to hear about 232 form. Again, I'm sure there's lots of questions still out there. So we look forward to keeping up with all. That's it for current trade trends. So I'll kick it over to Stephanie for the legal battles that are going on.
That was quite the transition. Let me see here. Okay. So tariffs under legal challenge are as Courtney said, legal battles. So let's dig through this a little bit. This section, obviously, our colleague, Ted always does and I appreciate him for doing that because I don't like talking about the legal system. I feel so ill-equipped. A couple of months ago, somebody put a question in the box saying most of us aren't lawyers, how are we supposed to understand any of this, and I felt that deeply. So regardless of how we feel about the -- the legal system or lawyers, I guess, we all have to pay attention to this. We all have to kind of keep our finger on the pulse because it is such a game changer as we saw with IEEPA. So most of my updates today are referring to IEEPA, I kind of feel like this is one of those things that it's like nobody cares move on. But there was some stuff that came out in the last month that I want to make sure for some of you will be very impactful. And for the rest of us of course. This might be just IEEPA, you duties back on. But as we know, there's a lot of other legal challenges going on with Section 122, potentially at some point -- Section 3014 labor, maybe Section 338. I don't know. So this is why we really have to pay attention to this. So with that said, for IEEPA, one of the best places to look is at the filings that U.S. Customs does. Brandon Lord files most of those, and he just filed one exactly well -- probably him not personally. But he signs off on them. And a week ago, there was 1 filed in the Court of International Trade. I have a link here and they kind of gave an update, and it's a little bit interesting. So you can see here, this is the jump in entry. So it went from $17 million a month ago to $27 million and actually had to go refresh my brain. So it's, I think, 55 million entries that needed refunds. So they're about halfway through the count, but then they have given back $134 billion, and that's out of $166 billion. So they're about 80% the way through the actual dollar figure, okay? So not super shocking. They've given back 50% of the entries, but 80% of the value. An interesting thing he had in there, of course, was that $1.3 billion has not been sent to treasury because there's not a bank account, a U.S. bank account associated with that refund. So it kind of just gets into a holding pattern, okay? So if you think that you should have a refund, but you haven't gotten it yet, this might be one of the reasons why. Also in that report, Brendan Lord called out Cape Phase 3 okay? So [indiscernible] Phase 3 has some major nuances to it. So I'm going to get a little in the weeds here. If you have gotten all your IEEPA money back, then you can just put your head down and take a little break for a second. But if you haven't or you were waiting on Phase III, let's unpack this real quick. So Phase II is going to cover something called finally liquidated entries, okay? And finally, liquidated entries. Unfortunately, I'm going to go over to this crazy chart is after liquidation occurs. So we have our entry filed. There's roughly 314 days. At that point, you can make updates to it typically through a post-summer correction is called at 314 days, liquidation occurs, as I always say, the book kind of gets closed, okay? Then there's 180 days post liquidation where you can make changes traditionally, most of the time you're going to be doing a protest if you owe CBP more money. What we have learned through this process is that CBP views the first 90 days after that liquidation date, fine. And they are processing those entries through Cape and they have no problems doing so. There's the second bucket that's between 90 and 180 days post liquidation date, that they deem with this term finally liquidated and -- that bucket is stuff within 90 to 180 days. What CBP is saying or what they have argued is that if you're in the finally liquidated bucket, they can only give a refund to you if it has been ordered by the Court of International Trade and you need to be a plaintiff. Essentially, you need to have filed in the Court of International Trade. You have to be suing the government to get this money back, okay? So what's a little bit tricky is that customs has been saying, "Hey, we're prepping Phase III, but at the same time, arguing against having to give all that money back? Judge Eaton at the Court of International Trade has said all the money needs to go back regardless of what state it isn't, okay? So that's the newest court kind of battle. So the -- this is a battle. Courtney was right. Okay. So what's happening on August -- or August? October 6, that was hard for me is that if you had filed in the Court of International Trade prior to July 30, and you can request your money on the finally liquidated entry starting October 6. Hopefully, you all followed that. So if you do not have a core order and you have enough filed suit, this will not apply to you, okay? So you have to be in the court, you have to -- in your lawyer that has filed, I've heard from some of our importers, they are a -- CIT is an active conversation with them, okay? So you should definitely know what's going on and if you're in this bucket, okay? So that is good news for a number of these folks. But obviously, the eligibility, the big piece on this is that our Phase III is not open to everybody. It is open to this very select group of importers who already had filed in CIT and their lawyers have worked with CIT and CBP to get these entries prepped and ready to go, and they can file them on October 6. With that said, there are some of you who are like, "Oh, maybe I should file." And I do think that is probably the fastest way to get your money back. But before you go down this road, I would absolutely say, first of all, quantify. How much money do you have? How much refunds do you have falling into that finally liquidated bucket? Then really try to understand, some of you are saying, "hey, it's just a couple of entries. It's not worth it. We don't want to pay for the lawyer fee for that." That's fine. What you can do, though, is still try to preserve your right a bit, and that's really where the kind of the cheapest insurance policy you can get yourself as a protest because what we're trying to do is buy enough time while this decision works itself back through the courts, okay? So the decision being can importers get their refund if they don't have a filing in the CIT. What a mess, right? So the other big thing is if you have -- this is, once again, not a lawyer, but I believe you have a 2-year CIT filing deadline, and we are actually coming up on that. So it's 2 years, I think, from the date of injury. Most of you had started to pay IEEPA, China fentanyl in the beginning of February 2025. So we're actually not that many months out. So this is something that, first of all, quantify it, figure out how much you have and then you can actually make a strategy from there, keeping these other things in mind. Okay. I think we've had enough fun with that topic. Let's talk a little bit about on the horizon. I only have one slide in here. Actually, let me flip back real quick. One thing, of course, many of us are watching is that China is, of course, going to be at the White House, I think, today, and they'll be doing a more formal dinner. So I think many of us are keeping our eye on that as China is traditionally been a very important partner to the United States and the amount of goods that we import from there. From what I've read and you can read what you want to, it doesn't seem like maybe a lot of tariff activity will come out. But just thinking about it, there is still so much on the table. One of the strategies of the Trump administration often is kind of to kick the can down the road. And we actually have a number of tariffs that have been kicked that sounds weird. But we have a number of tariffs that have been moved out that are specifically related to China. So we have the Section 301 Maritime. We have an open Section 301 on did China fulfill its phase -- was it called Phase 1, commitments? We have the open Section 301 on structural excess capacity. So there's a number of ones in the Russian sanctions bill, honestly, too, I think China is one that many people agree is a large buyer of Russian oil. There's many things out there that can kind of be used and leveraged for additional tariffs on China as desired. So we'll watch, we'll see what happens, of course, with the rest of the world and then report as it actually becomes more impactful. So with that said, let's talk briefly about the FCC. So there was a pretty key comment period that actually just closed yesterday. And what this was looking at is the FCC is looking at different types of imports. So I think in July, they actually did -- oh, I shouldn't say this out to because I'm going to mess it up. It was like an import ban on robotics and 1 other thing that is going out of my head. So they're making more moves in this space. And this is really looking at restrictions affecting equipment covering certain components in software. These are things like routers, things with the radio signal and the list is pretty extensive, okay? So this comment period was open. It just got closed. So it will be very interesting to kind of see what shakes out of this. Similar to what Courtney was kind of alluding to on the Section 338, these are more restrictions than what we have traditionally seen in the last 18 months. In the last 18 months, there has been a lot of just more tariffs, right? And if you can pay it, it still can come -- this could fundamentally change that as well or require more restrictions or more data or things that you might have to provide ahead of time to the FCC. So this is something that we're really keeping our eye on. Just for fun, if you want, you can go out there. I have the link here to where the docket is. And you can see things that people submitted in their comments. And there are companies that have submitted, there's everyday citizens. It is just the government in action. So with that said, that's a great transition. I'm going to ask Ashley to come on. So she attended with Madeline and Kelsey from my team in person to the CBP Trade and Cargo Security Summit 2 weeks ago, I think, in Dallas. So she'll walk us through what she heard and what you should all be aware of if you didn't have a chance to attend.
Hello -- can you all [indiscernible]?
Yes, we can hear you, but I can't see you, Ashley.
We have seen a choosing this moment in time [indiscernible] silence. Let's see. [indiscernible] about that.
Here you are. Exciting.
Exciting. All right. Thank you guys. Yes, I was fortunate enough to attend CVPs. They have an annual trade in cargo Security Summit. So they do it every year, the ships in Dallas. I was fortunate enough to go alongside Madeline and Kelcy, you guys know those names and then a few other colleagues from our Texas districts. And then, of course, I know many of you were there as well. So it's great to see some of you in person. The slide is really should articulate some of the vibes and overall what we heard from CBP. But generally speaking, know your supply chain and what does that mean? But Tier 1 is no longer enough. So how are you making sure that you kind of explore past Tier 1 going to that additional Tier 2, Tier 3 supplier points? There was certainly an overall air of enforcement. But definitely, they spoke a lot about being ready for more inquiries and more direct engagement from from the regulatory agencies with the trade. They're definitely using a lot more data, AI, the ability of AI has really given them. They're able to use all of the data from all of the sources all of the time, they were very clear that they are doing so in these efforts. So be ready to prove Origin was another kind of key takeaway. But is using all of the data that they've collected and they've been -- they've spent the last several years really getting good at this and leveraging that historical data, along with what is possible out of countries. So is the country of origin that's being claimed possible for the manufacturing capabilities? Is it probable those types of things and then be ready for a direct CBP contact. So they are actually expecting importers to be able to engage directly with customs. So making sure you have access to your ACE portal as a great starting point there. and being ready to provide documents or answer questions, having a general plan there, who's going to answer those inquiries, et cetera. Yes, was the overall from overall [indiscernible]. So what are they testing? So again, very broad discussions from them. So very broad assertions and discussions that importers should be able to use data, AI tools, historical data sources, Google, they gave a lot of examples about literally Googling locations or looking at Street View or those types of things. So they -- it seems simplistic when they spoke about it, but really being able to connect all of those endpoints through your supply chain. So do you have the records to back up where this manufacturing took place, et cetera. I know this seems like super hard in current, almost impossible, right? So I guess we would encourage, don't wait until you get a CF 28 or 29 start looking at this, maybe start with 1 part, 1 supplier. Could you try to gather a document package? Or could you try to gather back up as it were to support the country of origin that was used. Could you gather support or input for the Tier 2 inputs? Do you know what that next level is beyond who you purchased the goods from. And then as you're thinking about that, like what information do you already have within your organization? And how can you tap into it. So there are other departments that might be involved in the onboarding of a vendor, maybe due diligence or designing of a product, maybe engineering groups and maybe some of those efforts overlap with some of what you're trying to prove out. So it's definitely well recognized that connecting all of these pieces of the process and maintaining and having access to all of those records. That's a big tall task. So the encouraging here will be get a shot, try to trace back to 1 product, maybe start with your biggest product or your largest by value, something like that to see what could you come up with and where would you struggle. And then AI. So it was a technology summit. So customs and AI technology as a whole were hot topics of conversation. CBP talked a bit about how they themselves are leveraging AI definitely seeing, again, they have the ability to review so much more data, larger numbers of entries being able to compare that data across ports across different centers of excellence, no longer having kind of that human labor element to limit what they can look at and the breadth of what they can look at. So definitely seeing CBP having AI incorporated into those types of things, and then triaged up, still up to those humans an almost complete audit package or more substantial information in there. So now it's not a a CVP officer looking at that first level, maybe they've used some tools that have already given them country-specific or manufacturer-specific data historically or whatnot to help them make a determination on whether or not a CF 28 or 29 or further information is required. So they're using AI in those spaces and also then the initial generation and population, I think, if some of those documents that ensures that all of you have seen as an investment has ramped up. So what does that mean for you? How do the importers get involved? Lots of people are talking about embedding AI in every part of day-to-day work, your personalize -- we certainly don't encourage Customs is a very knowledge-based area entering itself and compliance as well. So you would want always to have a human actually reviewing data. especially if we're talking about response to CF 28 or 29. But kind of an idea what is -- in your previous exercise, you're trying to prove out margin on one on your items. Throw it all into AI. Does what you're providing makes sense? Does it tell the story? Does it actually convey and answer the question the customs is asking. Can you walk through that transaction, maybe talking to the AI and say, "Hey, I'm trying to prove the country of origin for this here the documents I have. Could you use it in those types of ways. So think about that as well as your I'm sure getting lots of pressure from all sorts of areas to use AI and how that could actually help in the regulatory space. And I'm going to turn it over to [indiscernible] now to talk about enforcement and compliance.
Thanks so much, Ashley. Well, we're really bringing the hits today, we've got a lot going on. Okay. So let's talk about the Customs Enforcement executive order. This was published back in June. We've already been talking about it for a few months, but we're going to keep talking about it because it is a big deal. So the executive order is big. It's driving basically what we can expect from customs enforcement where the administration is taking customs in terms of what they're looking at, what they're concerned about -- and I think we're seeing a shift into a much more heavy handed enforcement space than I think a lot of us have experienced -- at least I have experienced in my career here so far. One thing to note is that Custom has recently issued a federal register notice, which is looking for feedback, and we really want to draw some attention to this. The feedback that they're looking for is with regard to a proposed requirement in the executive order to collect and submit export documentation in connection with your importation. So what that would theoretically mean is that you need to gather some sort of undefined at this time, information that proves that the goods were exported from a particular country at a particular time. Again, this hasn't been defined. This is what customs has currently been tasked with implementing they are seeking feedback on that. So we do have a link to the Federal Register notice here. We really highly encourage you guys go take a look at that and understand how this might affect your supply chain make sure you're detailing how difficult this would be to get access to some of this documentation. If you have knowledge about regulations in other countries, that would prohibit the submission of export declarations, for example. So the U.S. is a great example of this. The U.S. has regs that do restrict the provision of the EEI, right, the U.S. export declaration to any foreign party or foreign government for any purpose. So there are other countries that have similar restrictions. So if you have knowledge about that, that's the type of information that we would suggest be submitted in these comments. The more comments that CBP can get around this, the better. This really does -- historically, these types of comments really help them shape their programs and how they're going to implement things. So I think the more comments we can be providing as a trade, the better off we're all going to be. We also have done a whole webinar extensively about the executive order this QR code here on this slide, if you scan that, that's going to take you directly to the recording of that webinar. So if you're a little behind or you feel like you've missed some of the information so far, you can go ahead and access a previously recorded webinar that we gave that delves into way more detail on the executive order itself. So what I want to touch on really quickly is just some of the trends that we started seeing with regard to customs and what they're focusing on. So we know that they're going to be focusing a little bit more on enforcement based on that executive order. And we've seen some trends that are starting to back that up. So as a broker, we get courtesy copies of all sorts of documentation from customs, that's really directed towards importers. Two types of communications we get from customs are called CF28s and CF29s. What these are, are kind of requests for information from customs at the CF28 saying, "Hey, we got questions about an entry you submitted." We'd love more information. We also get CF29s which are much more of -- they're less of a request for information and they're more customs telling us, "Hey, we disagree with what you claimed on this particular entry. We're going to go ahead and make an update to that entry to make the correction and here's why we're going to do that." So there's 2 types of main communication we get from customs with regard to entries that are filed. So this slide just shows kind of a breakdown of specifically with regard to these types of communications, kind of the high-level areas of information that we're seeing. So first of all, about 86% of the requests that we record as a broker our CF28s and 29s. So this is definitely the bulk of the type of request. This is how customs contacts you as an importer and then by proxy us as a broker, most commonly is through the CF28s and 29s forms. On the CF28 side, we've received about 91 inquiries in the past 30 days, and you'll see the breakdown of topics here. They range from a standard documentation request where we can't really maybe ascertain exactly what it is they're trying to hone in on, but they just are requesting additional documents. They might be specific to Section 232 or 301 or 122. There may be specific to country of origin, okay? So you can see we've received around 91%. Most of them are general documentation requests from what we can tell at this time. If we flip it though to the CF29, which is where customs is now informing us and the importer, we're going to go ahead and make a change to your entry because we disagree with what was submitted. So we have more CF29s and then you can also see the topics of them become much more specific and much more voluminous, right? So USMCA, FCA, they've issued 29 that are either stating we disagree it was USMCA or we think it should have been or they're moving it 1 way or another. Origin, same thing, they're questioning things and saying, "Hey, we have evidence to to think this isn't actually the country of origin, so we're going to go ahead and change the country of origin, which these days, right, often is going to potentially mean a duty increase or duty bill for a lot of you." Same thing with Section 232, 122, 301, they're looking at these saying, "Hey, we disagree at how you processed this in the first place, and we're going to go ahead and make that correction for you?" Okay. Three things we really want you to be aware of, though, is these are really, really important for you as an importer to be responding to. So your brokers should get a courtesy copy. We should be sending those to you as well, but you should also get a copy directly. It's really important to make sure you're responding to those within the time frame allotted on them. They almost always will stipulate how quickly they would like a response. So make sure you're producing that documentation as soon as you possibly can. Make sure that you can provide as much detail as possible. These requests are becoming more and more detailed. We're going to be looking at a few examples here in a second on the types of information they're actually asking for, but the more information that you can provide to substantiate your argument or what it is you're trying to paint a picture, right, tell that story, the more information and backup you can provide to help customs put together those pieces as well, the better off you're going to be, right? And then just note that these, I think, probably historically, may have been reviewed as slightly more routine -- at least in my mind, they were a little bit more of like a partnership between customs and the importer, saying, "hey, we'd just like to get more information?" Or "hey, we just like to let you know we found something wrong. We're going to go ahead and advance that." But just keep Keep in mind that these are now being issued through an enforcement lens. So we're looking at a little bit more risk than there was before, right? We're looking at a little bit different tone and especially when you're talking about really high priority items like AD/CVD, any of the tariff programs that they're implementing are going to be highly scrutinized, right? So these are taking on a different level of risk than they may have been interpreted as in the past. Can you flip to the next slide, please. much. So I just -- I'm not going to read you these whole slides, don't worry. But I just want to show a few examples of CF28s and 29s that we have received. Of course, we have completely anonymized them. We removed all of the tariff codes and the countries of origin, anything that might out a particular company. But these are the types of things that customs is looking for and asking for. So you'll see the -- these are CF28s we're going to look at first. We have 1 for 9802 claim and 1 for a USMCA claim. They're both -- they're both really looking for very detailed information, right? We look at this 9802, they want to know why the goods were exported in the first place, why they're now being returned, any proof and every documentation to support the claim. Same thing with USMCA, they want purchase orders. They want any documentation identifying the actual producer and the actual manufacturer. They want bill of materials. They want any other records that you can provide, again, to build your case that this is truly a USMCA eligible item that you're importing? And why is it -- can we go to the next example, -- now check this 1 out. They're getting more and more complicated and customs is -- we do know that customs is using AI and in order to both find out information for these particular manufacturers, suppliers overseas, but also to build the CF28s and 29s. So they're getting a lot more detailed and they're based on a higher level of information in Intel, I would say, than they were in the past. So this is just an example of CF28, where customs is requesting additional information to try to help make sure that the value that was declared actually made sense for the product. So you'll see here they're asking for photographs. They're asking for any support that supports the the unit value that was declared. So they want to see wire transfer records, bank payment confirmation. They want to see price lists or quotes that were received was kind of in connection with the original purchase. They want manufacturing records, prototype prices, warranty pricing, right? Really, really, this is a much more drill-down detailed ask, I think, than we've seen probably not ever before, but certainly in quite a few years at the very least, the things that they're asking for. They also want information about the relationship with your sellers, with your vendors, with your manufacturers. This is getting much, much, much more detail than, again, than it's been in quite a long time. So really making sure that you have the backup that you're visiting your suppliers if possible. you're vetting all of your suppliers, you're adding your manufacturers, right? We're really getting into a space where you really need to start knowing and vetting your entire supply chain. And then we'll now look at CF29 that we received that is also quite complicated, if we can go to the next slide. Thank you so much. So this is just, again, we've redacted everything, but this is a good example of a CF29 and customs is really focusing on connecting those dots and how everything works together or in this case, I think they don't think it works together very well to support what was claimed on the entry, right? So here is just a statement in bold, right? While the information shows that manufacturing activities do take place in country A, it does not fully address CBC's concerns. So the importer actually did receive a CF28, and they submitted additional documentation to customs and customs has taken all that information and saying, "Hey, thanks for the info, but we disagree still, and here's why." And because of that, they went ahead and updated the country of origin, and you'll see here there was a rate advance that went along with that. Okay. So again, these are just examples that we're starting to receive and this is not like a one-off, unfortunately, a lot of these examples I've shown are ones that are becoming increasingly common and customs is really looking at that. So I don't see any of this to scare you. I don't share any of this to scare you guys, but this is all something it's going to become really important for us. Everyone, brokers, importers, everyone, right, to really start taking stock in these communications that we're getting from customs and really making sure that the backup's in place to substantiate anything we're declaring on an entry. fun, happy notes. But let me turn it back over to Steph, so she can bring us home, maybe lighten the mood a little bit, too.
I don't know if any of this is lightening the mood. We are just definitely in a very different time. And I think many of us are trying to kind of recalibrate our brain in terms of what does risk look like? Where do I spend my time and energy. And at the same time, everything continues to shift on us. So we are all in this together. As a broker, I know many of you as importers, none of us have the answers right now. We don't know kind of what and where customs is going. But we do have many I'll say [indiscernible], for lack of a better word, and that's what we kind of keep talking about is that we can't ignore and we can't keep doing business like we did even a year ago. Customs is significantly different. Somebody's question in the chat was really saying how can custom -- I think this is the question, how can customs take action on something if I the importer haven't even confirmed yet the information and that is the fundamental thing that is happening is they don't want it -- I shouldn't say they don't want you to confirm. They're not looking for you to confirm. They have invested in tools, and they genuinely believe that the actions that they're issuing in the CF28s and 29s, these are not random requests. These are coming because they have Intel and they have things that are pointing to these concerns. And I'm hearing from our importers that they're not necessarily unfounded. They're actually discovering more about their supply chain because they have a CF28 saying there's a component coming from this company. And when they go and research it with their buyers or sources or whoever, they're actually finding it to be true. So it's not always perfect, but this is the thing is that customs has kind of left over, a lot of us in the trade with the intel that they have invested in, and they have bought software and they have done all these different things. So this is part of what is kind of shaking our world is that it's not being driven by the entry details that we're submitting day-to-day on entries. They're getting that, but they also are looking at this entire universe. And that's where many of us are trying to figure out how do we get our footing in this universe. It's not a perfect universe but any stretch of the imagination, but it has completely changed on us, and it's changed very quickly. Okay. That was my [indiscernible] box. What are actions that you can take right now? So for tariff and trade remedy readiness, a lot of this, of course, has to do with Section 338 from Canada. Just to reiterate what Courtney already said, do not be fooled by the names of these actions. They name them alcoholic beverages, dairy and motor vehicles. Do not think to yourself, I don't import any of those. I don't care. This has nothing to do with those items. Those are the items that the U.S. government pointed to that they could show discrimination. They picked a completely different list of HTS numbers that have nothing to do with dairy that have nothing to do with motor vehicles, and those are the tariffs that they're targeting. So you could absolutely be caught up in 1 of these import bans and have nothing to do with dairy, okay? So just to make sure that you -- I want you to hear that very deeply, okay? Then what are you going to do? We still have so many days a whole week before the import bans come on. So you can front-load this stuff and get it into the U.S. If you can't afford the duties right now, what are some options. As Courtney said, the IEEPA China challenges from May 2025 are kind of a good benchmark. But this is different. This is trucking. You can't just lease things up the port and cross your fingers and hope the tariff rate changes, right? So be thinking about that, and what is your strategy? There's not an unlimited amount of bonded warehouses, not unlimited amount of FTDs and everybody is going to be trying to use them. And then the last one, definitely a cop-out bullet, really talking about the pharmaceuticals. But the Section 232, if you pay them, they are going to keep shifting. So making sure that you have controls in place to know when the shift and if you have HTS numbers that could get reduced duty rates. The complexity of making sure that you can take those exemptions, we talked about this last month continues to mount, but it's important, and there's opportunity there. Enforcement, I feel like we're going to be talking about enforcement forever because we are at the tip of this iceberg. So first thing, customs, of course, as Courtney said, 5106 data needs to be updated. I've answered a number of questions, and I'm sure my colleagues have as well. You can e-mail the form to your center of excellence person. We can make updates as your broker, but we now have to go through many steps CBP has said that I can't just update this. I need to do a Google search. I need to look at this. I need to look at this. You need to prove to me, I need to go there in person ideally. We -- and it's not just me, it's any broker, okay? So once something that was an admin task is now a whole thing on the broker side, I don't like it, but here we are living in this new world. What a lovely bullet I put on there totally just in your casual time, map your supply chains beyond Tier 1. Ashley touched on this, this is really hard. There's not an easy button for this. We're all in this together. We're trying to figure out ways, and we will, I think, get better. But customs truly believes that they have done this, and they think that they can use that data. So they have a whole lot of intel about you whether it's right or wrong, that they believe to be true in that they are using for this targeting. Of course, we talked a lot in the chat. I talked during the legal section on ACH refunds, making sure that, that's updated, making sure you have a clear strategy, know anything that's in that finally liquidated box and be having conversations internally with your folks, with your legal team, with your CFO, whoever is going to care to say how much do we want to try to get that money okay? And then financial planning, of course, the Russia secondary tariff exposure is definitely real. I know that Courtney said, "Hey, we can't put out a list of countries that says 5 countries." I don't know what the government is going to land on as those 5 countries that they're going to use the criteria as that's why we said right now, the Internet can give you some ideas. You can use that as you would like, but for some of you, that's going to be very important to understand. And so figuring out which of your products are going to be hit, have risk associated with them. What can you do and to front load that, okay? So just a couple of things in all of your spare time. We always include this slide for opportunities to engage. The biggest one here, and somebody said, is Expeditors going to comment? Yes, we will. We might do it through a number of our trade associations, they're all working hard on this. Oh, no, I always get nervous ANPR maybe, did I nail it? the Advanced Notice of Proposed Rulemaking. But lots of people are working on this. It's like 46 questions, okay? You don't have to answer all of them. But we, as a trade community, really need to look at this. This is really expecting us to get all this documentation upstream, like export declarations. And this is a good opportunity, and we have a lot of -- I'll say a lot of time, a lot of time in the the current administration, this is a lot. So we have until December 1. There are some other items on here that you can look at that U.S. ITC, that is the one where you can make comments about how discrimination is defined for Section 338. There's going to be a virtual [indiscernible] quarterly meeting that you can join and then 2 other kind of USTR items on here that are not quite as important, but you can click on those and check them out. Of course, the favorite part of the show, your certificate of completion, 1 credit for any license customs brokers out there or the MCBFA CICS -- MCBFAA, I think I've forgotten. Okay. Samantha, that was rough, but I landed right on time. So I will turn it back over to you.
I'm so impressed. And luckily, I can't add too much to all the fantastic content you guys provided today, except for to say as I mentioned in the chat, just remember a feedback survey will be coming to you all within about 1 hour to 2 hours. Please complete that. And at the end, you will be given a thank you message with a link right there on that message to all of today's materials. And I am working to add everything that we suggested we'll try to add to that material landing page for you all. In the end, we are at time. Thank you so much for joining. We appreciate you all jumping on, and we will do our best to get all of the unanswered questions answered or get you connected to an Expeditors support. Thank you all. Speakers. Great job. Thank you.
Thank you, everybody, for joining for you next month.
Read the full transcript via the API
You're viewing the first half of this call. Get the complete Expeditors International of Washington, Inc. transcript - plus 255,000+ transcripts from 12,000+ companies, speaker segments and full-text search - through the EarningsAPI REST API or hosted MCP server.
Get an API key View API docs →For developers and AI pipelines
Programmatic access to Expeditors International of Washington, Inc. earnings transcripts and 255,000+ others is available through the
EarningsAPI REST API and the hosted MCP server.
Quarterly plans from $145 - full transcripts, speaker segments, full-text search,
and the /api/v1/transcripts/recent polling endpoint for ETL pipelines.