Milestone Scientific Inc. (MLSS) Earnings Call Transcript & Summary
April 1, 2026
What were the key takeaways from Milestone Scientific Inc.'s April 1, 2026 earnings call?
In the fourth quarter of 2025, Milestone Scientific Inc. (MLSS:US) reported total revenue of $2.1 million, a 2.2% increase year-over-year, and a net loss of $1.1 million, significantly improved from a $2 million loss in the prior year. For the full fiscal year 2025, revenue totaled $9 million, up 4% from $8.6 million in 2024. Management provided guidance for 2026, expecting total revenue between $9.8 million and $10.2 million, indicating double-digit growth driven by expanding adoption of their dental and medical products, particularly the CompuFlo system, which is projected to contribute $500,000 to $600,000, representing a 400% increase over 2025.
What topics did Milestone Scientific Inc. cover?
- Revenue Growth and Guidance: Management expects 2026 revenue to be between $9.8 million and $10.2 million, reflecting double-digit growth. CEO Eric Hines emphasized, "Our goal is to reach cash flow breakeven in early 2027 and build real lasting value for shareholders."
- CompuFlo System Expansion: The CompuFlo system is seen as a transformative growth driver, with management stating, "We believe CompuFlo represents a transformative growth driver as reimbursement and clinical adoption expand." The system is expected to contribute significantly to revenue growth in 2026.
- Dental Ambassador Program Launch: The national launch of the Dental Ambassador program aims to enhance market penetration, with nearly 200 ambassadors signed up. Hines noted, "The goal is somewhere in the neighborhood of a few hundred thousand dollars of new sales as a result of the Ambassador program."
- Cost Management and Operating Losses: Operating losses improved by 89% in Q4 2025, down to $1.1 million from $2 million in Q4 2024. Management has focused on reducing expenses, with Hines stating, "We went line by line through every expense cut what wasn't moving the needle."
- International Market Opportunities: Management is pursuing registrations in Japan, India, and Mexico, which could open new markets. Hines mentioned, "The numbers don't contemplate any business from Mexico, India or Japan at this moment... but we're pretty far along into them."
What were Milestone Scientific Inc.'s April 1, 2026 results?
- Q4 Revenue: $2.1 million (vs $2 million in Q4 2024, +2.2% YoY)
- Full Year Revenue: $9 million (vs $8.6 million in 2024, +4% YoY)
- Q4 Operating Loss: $1.1 million (improved from $2 million in Q4 2024)
- Full Year Operating Loss: $5.7 million (improved from $6.8 million in 2024)
- Net Loss per Share: $0.07 (vs $0.06 per share in 2024)
- CompuFlo Revenue Contribution: $500,000 to $600,000 (projected for 2026, +400% YoY)
Milestone Scientific's restructuring efforts and strategic focus on cost management have positioned the company for potential growth in 2026. The emphasis on achieving cash flow breakeven and expanding both domestic and international markets presents a positive outlook. Investors should monitor the execution of the Dental Ambassador program and the success of CompuFlo's adoption in pain management clinics as key catalysts.
Earnings Call Speaker Segments
Thanks, operator. Hello, everybody. Prior to starting, please be aware that forward-looking statements will be part of today's call, as defined under the Private Securities Litigation Reform Act of 1995; risks and uncertainties apply to these statements, and they might lead to actual results differing materially from what has been projected. For a discussion of such risks, kindly look at our earnings press release and our SEC filings, which include our 2025 Form 10-K. Shortly after this call ends, a replay will be made available. Having said that, I will now hand things over to Eric Hines, our CEO.
Thanks, James, and good morning, everyone — appreciate you all being on the call with us today. When I came on board as CEO in August of 2025, we were midway through the quarter and the company had been running without a steady executive leadership group. What I walked into was an organization where expenses weren't consistently linked to bringing in revenue or to clear ROI, so starting on day one, we reviewed each expense item by item, trimmed anything that wasn't making a difference, and ensured all dollars served a purpose. We also decided against raising capital simply to pay for that type of spending. Our shareholders are entitled to more. We've concentrated on responsible stewardship while creating a stronger operating model. Our initial focus was getting to know the business, restructuring, and assembling the right team. We also put money into organizational structure, developing a capable commercial team, and reinforcing leadership so that we have the talent, processes, and tools needed to execute. The restructuring finished in 2025 lets us move beyond stabilization and start playing offense smartly, putting money where we see clear returns and remaining disciplined on everything else. By Q4, we started that shift, boosting targeted digital marketing and rolling out initiatives across both business segments that generated early traction. Our dental business is still the company's backbone. Overseas, more and more clinicians are picking up the STA Single Tooth Anesthesia System, a sign of how solid our technology is and how well our distribution partnerships work; beyond that, we have registration efforts underway in a number of additional nations, including Japan, India, and Mexico, and those could open up significant new markets. Here at home, there's plenty of room to grow, since we still hold less than 2% of the total market. When we piloted our Dental Ambassador Program in December, engagement picked back up, and we rolled it out nationwide on January 26th. As we continue running that program and chasing international registrations, we anticipate seeing results start to appear in the second and third quarters. Turning to the medical business, CompuFlo is playing an increasingly important role in our story. This proprietary technology provides immediate pressure readings that help clinicians place epidural injections accurately, and enthusiasm among doctors continues to rise; in our view, CompuFlo represents a game-changing source of growth as payment coverage and real-world clinical use broaden. During 2025, we restarted our push to commercialize CompuFlo and laid the groundwork for wider uptake — raising physician familiarity, making headway on regulatory and reimbursement fronts, and deepening relationships with major accounts. Come February 2026, we rolled out the CompuFlo Advisor Program, which unites over 10 physician collaborators along with a specialized reimbursement assistance framework designed to boost usage and speed up adoption. As we look forward, we're pushing ahead on wider Medicare reimbursement, bringing on additional distribution partners, and going after VA channels at both the national and local levels; through these efforts, we're set up to turn early traction into meaningful growth across the quarters ahead. Now for the 2026 guidance: we anticipate total revenue between $9.8 million and $10.2 million, which reflects double-digit growth year over year, fueled by broader adoption in both markets. From CompuFlo, we expect a contribution of $500,000-$600,000, which works out to roughly a 400% increase compared with 2025. Combined with the cost actions we took in 2025, the revenue growth we're anticipating in 2026 should produce considerable improvement in operating leverage and substantially reduce cash burn relative to where we were the prior year. I'll speak plainly. Reaching break even on cash flow in early 2027 and creating genuine, enduring value for shareholders is what we are aiming for; with a stronger organization, sharper commercial focus, and innovative products at the core of what we do, Milestone Scientific heads into 2026 prepared to perform. At this point I'll hand the call to Keisha, who will walk through some reviews of the financials. Keisha?
Thanks, Eric, and good morning to all of you. We'll now review how we did financially in Q4 and across the entirety of 2025. During the 3 months that closed on December 31st, 2025 and 2024, total revenue came in at $2.1 million and $2 million, respectively — a gain of 2.2%, which works out to $45,000. Gross profit landed at $1.5 million, flat versus the $1.5 million recorded in the same period a year earlier. Operating loss reached $1.1 million, which is an 89% improvement, or $963,000, relative to the $2 million in operating losses posted in the comparable prior period. Net loss came to $1.1 million, versus a net loss of $2 million a year earlier. Now for the whole year: net sales reached $9 million, rising 4% over the $8.6 million posted in 2024, mainly powered by gains in international and dental sales. Gross profit stayed level at $6.4 million, which mirrors shifts in product mix along with our cost structure. Operating losses during 2025 got better by $1.1 million, landing at $5.7 million, a decline from $6.8 million in 2024, largely attributable to reduced SG&A as well as cuts to dental-related and R&D expenses. Net loss stood at $5.7 million, or $0.07 per share — a $1 million improvement on a dollar basis, compared against $4.7 million, or $0.06 per share, in 2024. At December 31st, 2025, the company held $1.1 million in cash along with $800,000 of debt, plus a solid working capital position to back ongoing growth initiatives. With that said, the operator can now open the floor for questions.
Hello, and good morning. I appreciate your time in answering my questions. Regarding what you brought up — I believe it concerned CompuFlo — you've established certain reimbursement assistance together with the physicians. Could you perhaps expand on that somewhat further?
Thank you, Bruce. It's nice to hear from you. Yes, something I noticed, including previously while being a shareholder, is that we truly lacked the infrastructure needed to, in a sense, scatter CompuFlo worldwide. Through what we've accomplished under the Advisor Program, we've assembled a highly capable set of people. Specifically, 2 consultants, Evelyn Gittinger along with Rhonda Turner, each possessing more than 20 years as Medicare veterans, are going to assist the physicians enrolled in the Advisor Program regarding reimbursement claims and similar matters when they begin launching that effort. Beyond that, we've additionally established a committed call center staffed by 3 to 4 individuals who are likewise going to assist the offices in handling rebuttals and similar issues from the claims standpoint. We possess a solid team bringing substantial experience, and they are going to guide the physicians across that entire process.
All right, excellent. Then I have another question about reimbursement. At this point, do you still have a presence in three of the MACs?
That's correct — we do.
So the plan is to dig deeper in those 3 areas, then look at growing beyond them?
Novitas and First Coast will get the attention in those 3 areas, each in its own region. That said, we're already involved, I think, with 2 more MACs that belong to our advisor program. We'll keep pressing hard on the Novitas and First Coast MACs, while also moving into additional ones.
Alright, that's my final question. Gross margins ticked up a bit this quarter, which was good to see. Can we expect that to hold up going forward?
I'll hand that one to Keisha. My view is that gross margins will be roughly steady. Staying around 70% is basically what we're aiming for.
Correct, that's what we intend to do. That said, when it comes to tariff problems or similar matters that could come up, we still need to review each of those possibilities so we can be sure we're filing approvals and handling other such items; so far, tariffs or anything of that nature haven't hit us in any major way.
Alright, that's all from my side. Appreciate it.
Thank you, Bruce.
All right, thanks. So Eric, I had a question about the outlook for CompuFlo, the epidural system for pain management — is there something specific you have to hit, like a certain count of pain clinics or doctors who are using it, to get there? What portion of that outlook comes from the clinics or physicians already signed up? And what portion do you still have to go out and bring in yourself?
Good question. It's going to come from a mix of a few items, correct? It will be — let me say it involves 3 separate items, correct? Above all else, it's going to be the existing customers, correct? One of our Board members, Didier Demesmin, has a clinic, and others in that group, that use the solution; we have several that came about under the prior administration. We've also brought on a good number of new physicians, and we're seeing that the rate of adoption is possibly slightly higher than what even we anticipated, since those who get it, get it and recognize the value even with some of the Medicare challenges at this very moment. Then the third piece is international, correct? There are, you know, kind of 3 components to that. At present we're seeing a real appetite among people and among new customers to embrace the unit. I believe you'll see that show up in our Q1 highlights at some point.
All right, let's shift over to the dental side of things. There's a new initiative you rolled out called the Wand Ambassador Program. In what ways is it different from whatever other marketing approaches this company has used before? And which particular KPIs have to be met, or what has to happen, for you to consider it a win for 2026?
Yeah, no, that's another great question. The way it's different is that, you know, in the past we've had a fairly small inside sales group going after the dental business. There's one individual dedicated to the install base, and a second individual dedicated to new business. We've really strengthened our digital marketing enormously, to the point where so many leads are coming in that it's hard for us, with the staff we currently have, to keep pace with running the demos. The ambassador program represents more of a local effort. As of right now, I believe we've enrolled close to 200 out of, I think, roughly 175 ambassadors across the country, spanning, I don't know, perhaps 20 or 30 states. The idea behind it is that we get folks out there physically in the market, talking with expertise, since these are registered dental hygienists for the most part; we get people into their communities who already know the doctors in those respective communities, going out to visit offices, in some instances in person, and in other instances using content of ours to spread the word about the great things regarding The Wand STA through their own social media channels. It's genuinely an attempt to move out into the physical market rather than depending on inside sales and depending on digital marketing; so far, I think we've generated close to 30 demos because of it. Again, some percentage of those converts into new sales. Regarding what we anticipate it contributing in 2026, you know, the target is in the neighborhood of a few hundred thousand dollars in new sales coming from the ambassador program. More recently, I think over the next, in the days ahead, we have — I'm not sure if you'd call it a refresher, but we hold monthly meetings with our whole ambassador staff, to sort of provide them with FAQs, what's working, what isn't working, who's finding success, what content appears to be working. It's still somewhat new, but even so we're quite pleased with the results so far.
All right, regarding the outlook, I believe the overall range is $9.8 million-$10.2 million. Clearly, the bulk of that comes from the dental program, the STA. You brought up that you're exploring additional international chances in Japan, Mexico, India. Is any revenue from those new countries baked into the outlook, or does the outlook, or if you begin bringing in revenue in one of those other countries in 2026, would that be upside? Thank you.
The figures don't account for any business from Mexico, India, or Japan right now. You know, we're still awaiting the final registrations to be cleared. Look, those approvals are roughly 85% to 90% complete, though every nation still has to run things through its own internal processes before we receive formal sign-off. Even so, we've made substantial headway in all of them. We'd thought maybe one or two would land during Q1, yet we're likely still a couple of months away. We'll find out. Our hope is that this ends up adding to the guidance.
All right, that's excellent. For my final question, let me go back to CompuFlo. I realize that among the factors behind shifting attention toward pain clinics rather than hospitals for OBGYN, for CompuFlo, is that hospitals involve a far longer sales process, are harder for a small business to break into and gain momentum, whereas pain clinics convert somewhat more quickly when it comes to reaching out to them, and, you know, having them see the advantages and, ideally, you know, closing a deal. At this stage, do you feel you have a solid understanding of how much time that requires? What's the length of the sales cycle when it comes to pain clinics, and can that be shortened at all right now?
Yes. No, we've observed sales cycles lasting as little as a day, correct? I mean, so-
Oh, wow.
You know, I don't believe we're writing off OBGYN or neurosurgery. What we're seeing is that we're still sort of in that discovery stage, having shifted from labor and delivery toward pain; we aren't convinced — or at least I'm not — that the CompuFlo unit lacks a chance to reach every one of those respective markets. Again, we want to stay as focused as we can. That said, we don't want to fully abandon areas where we believe the potential is enormous. I mean, labor and delivery is one of them, correct? Since there the physician is operating blind without fluoroscopy, and once you're dealing with more complex cases, with surgery in the cervical spine and even the thoracic, ribs get in the way and compromise the X-rays, which makes things harder for them in those tougher cases. We're seeing spinal stimulation opportunities. We haven't entirely ruled out any market. You know, we want to keep our focus on pain, and we're seeing sales cycles that, as I mentioned, can run anywhere from a few days, right? I'll give a shout-out to one of our terrific Board members, Dawood Sayed, who has been enormously helpful in introducing us to many people in that community.
All right, that's excellent. Thank you very much. I'm grateful for the whole call. I'll jump back into the queue.
Thank you, Anthony.
Thanks a lot. Morning to you, Eric.
Hi there, John.
I've got a quick remark. From our previous quarterly call, you might recall that I've held shares in Milestone for a long stretch of time. To start, I truly appreciate how you've been running this business since joining. There's that final sentence in what you said, or wrote down, yesterday. From Milestone, I don't believe I've ever come across anything quite like it. "Our objective is clear, position the company to achieve cash flow breakeven by early 2027." That is remarkably sharp. In earlier times, I asked when the company would reach neutral or positive cash flow. The replies never had any clarity. Your focus is remarkable, and your leadership at Milestone gives me a lot of hope. I simply want to express gratitude for what you're doing.
John, that means a lot, and none of this would be possible without Keisha. She's right beside me, and she doesn't go easy, correct? As a team, all of us are going to make sure that each dollar, each penny entering this business gets directed properly. Being both a past and present holder like you, I'm aware many of us felt let down by how the company dealt with portions of that. I give you my word that we will do whatever it takes to reach cash flow breakeven. Like I mentioned during the discussion a short while ago, we won't direct funds into poor circumstances. Whatever funds we get, or that flow into the company, are going to be deployed very wisely. Should we fail to hit breakeven in the coming year, that will let me down.
Alright, that's great. I really appreciate all the hard work and attention you've put in.
Thank you, John.
Well, I simply want to express appreciation to each of you for being here, and we truly value every one of our shareholders. This company is going to be driven by its shareholders until the day I'm no longer around. With any luck, that day is far off. I'm excited about what should be a wonderful 2026. My wish is that all of you enjoy a joyful and healthy week in front of you. Best of luck to every one of us. Kelly, my thanks to you, and James, my thanks to you as well, for running the call. Best of luck. I appreciate it.
Appreciate you all. That brings us to the end of today's call. At this point you're welcome to hang up your phones, and we hope the rest of your day is great. Thanks for joining us.
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